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"This place was very clean and conveniently located "

"I have stay in this hotel for many years. Love that its in a quiet area and all rooms accommodate all families. Had the family suite that has 3 beds great for a big family. Staff is very polite. "

"Beautiful view of the park"

"Excelente "

"For the price this is a very good option to be in the center of Xalapa. Our room was small but we only needed to crash for a night. The coffee in the room was excellent the shower was very good and walking out there were many excellent options for breakfast."

"Beautiful property, central location. The staff Teresa and Lupita were great host's. Nice , polite and very helpful. We hope to return again sometime!"

"First of all, the amenities of the property shown on the listing is inaccurate about the things for kids. There is no play room. There is no arcade. Second, the AC in my room didn’t work hardly at all. I woke up in a pool of sweat in the middle of the night. It was 27 degrees Celsius even with the thermostat set to cool to 21 degrees, set on cooling with the fan on high. Last negative: there is no room refrigerator. Generally the place looks like it was once quite nice and other than the food it...

"Staff was awesome. Super friendly and accommodating, they deserve a 5 star rating. However this place smelled of manure as soon as we exited our vehicle and the rooms were infested."

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"All the staff is so kind, the property is clean tidy modern and cosy. Deffo a place that we would recommend to anyone that wants to enjoy a relaxing comfortable staying in Coatepec. 10 out of 10 "

"Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot . "

"Very clean & very upscale for the price"

"Great hotel, in location, comfort, food and price."

"Beautiful relaxing place to stay! Staff are very nice! Food is delicious, we got the best massage ever! "