Old Town, a neighbourhood in Antwerp, is home to Smartflats Design - Rubens. Tomorrowland and Museum Mayer van den Bergh are cultural highlights, and travellers looking to shop may want to visit Stadsfeestzaal Shopping Mall and Bird Market. National Maritime Museum and Antwerp Botanical Garden are also worth visiting. Visit our Antwerp travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Smartflats Design - Rubens
This smoke-free apartment building features a snack bar/deli, express check-in and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Rubens offers 3 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
3 units
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 25.0 per week
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 25.0 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Property is also known as
Smartflats Design Rubens Apartment Antwerp
Smartflats Design Rubens Apartment
Smartflats Design Rubens Antwerp
Smartflats Design Rubens
Smartflats Design Rubens
Smartflats Design - Rubens Antwerp
Smartflats Design - Rubens Apartment
Smartflats Design - Rubens Apartment Antwerp
Frequently asked questions
Is Smartflats Design - Rubens pet-friendly?
No, pets are not allowed at this property.
How much is parking at Smartflats Design - Rubens?
This property doesn't offer parking.
What time is check-in at Smartflats Design - Rubens?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Smartflats Design - Rubens?
Checkout is at 11:00 AM.
Where is Smartflats Design - Rubens located?
Located in Old Town, this apartment building is steps away from Museum Mayer van den Bergh and Arenberg Theatre. Antwerp Botanical Garden and Rubens House are also within 5 minutes. Antwerp (ZWE-Antwerp Central Train Station) is 14 minutes by foot and Antwerp Central Station is 14 minutes.
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Reviews
Smartflats Design - Rubens Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Fijn appartement. Lekker ruim en super schoon. Keuken benodigdheden zijn minimaal maar je gaat niet naar Antwerpen om zelf te koken.
WiFi deed het niet en hebben ze in 2 dagen ook niet aan de praat gekregen. Communicatie met de helpdesk is lastig.
Tolle großzügige, saubere Wohnung im Zentrum von Antwerpen. Gute Ausgangslage um die Stadt zu erkunden. Sehr geschmackvoll eingerichtet. Etwas hellhörig.
Service und Kommunikation waren nicht gut gewesen. Es fehlte ein kompletter Bettwäschesatz und dazugehörige Handtücher. Smartflat war nicht in der Lage dieses am gleichen Tag nachzureichen. Eine Person musste auf dem Sofa ohne Bettwäsche schlafen, sich mit Jacken zudecken. Auf Anschreiben reagierte man sehr zeitverzögert, manchmal gar nicht und nicht lösungsorientiert. Am kommenden Tag wurde dann die fehlende Wäsche nachgereicht. (wieder auf Nachfrage) Keine Entschuldigung mehr dazu. Das hat uns enttäuscht, denn die Wohnung ist sonst optimal für uns als Familie gewesen.
Die Art der Kommunikation war zermürbend und hat einen bis zur Lösung unzufrieden gemacht.
Ingrid
Stayed 3 nights in Oct 2021
4/10 Poor
Philip
14 Sept 2021
Disliked: Room comfort, communication
Not as intended
Unit was switched. New apartment was on the corner of 2 main streets, very loud. I called upon arrival, answering service said someone would call, no call. Received email about the stay, I replied not happy. They said someone would contact me, no contact. Treacherous stairway to upstairs bathroom.
Philip
Stayed 3 nights in Sep 2021
8/10 Good
Chiara
5 Sept 2021
Liked: Cleanliness
Disliked: Communication
Fine
The apartment is located very nicely, and easy to access with the code you’ll receive via text or email. Very clean as well, aside from some dead mosquito stains on the walls. Some reviews speak of a mosquito problem; we brought anti mosquito plugs and didn’t get bitten at all.
The apartment does not look exactly as in the pictures, though it’s a similar space. Bedrooms are quite different, the upstairs bedroom did not have a bed, only a mattress on the floor. I contacted smartflats beforehand to check whether it would really be a bed (because of reviews), and they assured me it would be, so I was very disappointed. Also, the door to the terrace does not lock and can be opened from the outside. It gets quite hot inside because it’s the top floor, so I wouldn’t recommend this apartment in the midst of summer.
Finally, two days before our arrival Smartflats contacted me to say they couldn’t host us in the apartment because of a technical issue, and offerend me a cheaper one, further away from the center. When I checked several booking sites looking for new accommodation, I saw they made this apartment available for booking again, for a higher price than I paid. Did not seem very customer friendly. As you can imagine, I was not very amused and called them about it. They apologised and fixed the problem.
Chiara
Stayed 2 nights in Sep 2021
8/10 Good
Amanda
19 June 2020
Liked: Cleanliness, amenities
This is an awesome location in Antwerp and the flat is great!
I only wish we had known there was no elevator prior to booking. We were on floor 4, again, an amazing apartment. However, I am recovering from a knee injury so carrying luggage up 4 flights of stairs was difficult.
Fabulous location; close to restaurants, shops and bars: parking directly in front of building but for 16 Euros and no more than 3 hours... free from 10pm until 9am, Monday to Saturday and free all day Sunday, not too bad considering you are in the centre of the city and we were there for the F1 race in Spa so we’re never really there during the day. Flat was massive with more room than expected. Had all you need with clean towels and linen at entrance if needed.
Die Wohnung ist ideal im Stadtzentrum gelegen. Schöne Innenarchitektur und Farben. Alles sauber und genügend Handtücher vorgefunden. Leider hatte es bereits miese Mücken welche und in der Nacht belästigt haben. Das Appartement ist ideal aufgeteilt für 6 Personen und gut eingerichtet.
grosszügiges Apartment, modern eingerichtet, 2 grosse Bäder sowie grosser Wohn- Essbereich
Küche/Geschirr und Zimmer alles sehr sauber, einfach toll!
Lage zentral, perfekt für einen Städtetrip
einmal etwas laute Musik nebenan/oberhalb, jedoch nur von einem Zimmer aus hörbar
check-in und check-out verliefen reibungslos und sehr schnell
würde sofort wieder dort übernachten!
Das Appartement war super modern eingerichtet und sehr sauber. Das einzige Problem war dass es sehr hellhörig ist und eine Gruppe unter uns dauerhaft an Party machen war.
Ansonsten bin ich rundum zufrieden und würde jederzeit wieder buchen.
First things first. The Apartment is beautiful and the location is perfect for getting around Antwerp. The whole space is fantastic and ultra modern. The information received for access and for passports and checking in was very good.
The downside.. The apartment could have done with a bit more of a clean - It looked a little rushed with dusty floors and crisp packets under sofas. The site does have an issue with Mosquitoes weird for this time of year. The problem stems from the outside decking area as when it rains there is insufficient drainage under the decking and it is a breeding ground for them. When we arrived the doors in the master bedroom and bathroom were on vent allowing them into the apartment from the decked area.
My only other issue was the complete lack of customer service in regards to no WiFi or television. The service was not working on the Sunday when we arrived and was told by a worker at the flats it had not been working the day previous. We notified Smart flats ( before 17.00 ) and were informed we would be contacted on the Monday to have it resolved. No phone call. We called Monday morning and were told to notify by e-mail to which we responded it was already meant to be under investigation. We called again in the afternoon and was told it would be Tuesday and we would be contacted to which we explained we would be checking out by 12.00 again promised a phone call to no avail. I was on business with my young family staying at the hotel with no Media
Ideale plek in het centrum van Antwerpen. Heel schoon en ruim. Goede voorzieningen. Alleen de WIFI viel te vaak uit of was te zwak. Hulp is er alleen op afstand via mail. Als s avonds de tv of WIFI uitvalt wordt het pas de volgende dag opgepakt. Al met al zijn wij zeer tevreden!!!
this is a 4th floor walkup, so make sure you are ready to lug your bags up. The apartment was dirty (dead bugs on floor and smashed on the walls in bedrooms and living room) The patio had cigarette butts everywhere laying around and when we arrived all the windows were open with no screens in place. We closed the windows on arrival, but we still all got dozens of mosquito bites from head to toe. The Shower room emitted a foul rotten egg smell that got bad once we closed the windows to the apartment. The people staying below us blasted music, yelled partying all night and danced so hard it made our apartment shake. I called up Smart Flats and they said they would let the people downstairs know they cant be doing that - to Smartflats credit - it was handled quickly. But it killed our 1st night. The apartment wouldve been nice if properly cleaned and if they either kept the windows closed while no one is staying in the rooms, or if they put in window screens. Smart Flats made it necessary outside of Hotels.com for me to register an account with them and share my Credit Card info to pay a small Belgian Tax (i felt uncomfortable doing this) and then they waited until i was already in Europe to email me and say i needed to email them a photo copy of my Passport to verify my reservation - this isnt a local requirement as it wasnt needed in any other flat we stayed in. Overall it was an experience I do not wish to repeat.
Bradley
Stayed 2 nights in Sep 2018
8/10 Good
Verified traveller
16 Sept 2018
Lovely apartment
Lovely apartment in a convenient part of the city - walking distance of the old town and close to the theatre district and the main shopping area.
It's on the third floor and the stairs are quite steep, so not for anyone with mobility issues.
Bit of a mosquito problem (we both got bitten a lot!), but comfortable beds, clean and beautifully furnished.
The problem started with numerous emails and phone calls to receive access code to the flat which cause additional unnecessary tension and discomfort during the trip.This 2 bedroom duplex looks beautiful and fresh but there is no information that is NO elevator, and was NOT indicated at the time of reservation. The stairs to the 4th floor are extremely uncomfortable, narrow with no much space for foot and with high possibility of slippery especially when carrying large suitcase. For four people there were only two towels with a very uninteresting appearance and smell. During those two nights we were bitten by insects (I have over 40 bites), I hope that these bites will heal without a problem. The temperature in the attic bedroom was unbearable, on the day of arrival we found someone left radiators on and to improve conditions, the only thing we found was a wobbly loudly working fan. The WIFI "SF Rubens 401” code with password does not exist.On day of arrival we reported broken tap in the toilet/powder room vanity - problem not solved. As for the complementary coffee offered ONLY on the day of arrive this coffee machine is useless, nobody will spend few ours to search for unusual coffee pack. I would not recommend to anyone so bad experience.