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Reviews of Campanile Annecy Cran Gevrier

3 out of 5
Campanile Annecy Cran Gevrier
4 Impasse Des Crets, Annecy, Haute-Savoie

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 423 reviews" "
Rating 8 - Good. 194 out of 423 reviews" "
Rating 6 - Okay. 101 out of 423 reviews" "
Rating 4 - Poor. 31 out of 423 reviews" "
Rating 2 - Terrible. 13 out of 423 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 2 nights in Aug 2023
Response from Campanile Annecy Sud on 8 Sept 2023
Chère Madame,Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Pascal on 16 July 2023
Bonjour,Nous vous remercions et espérons pouvoir vous revoir.Bien cordialement

10/10 Excellent

Llinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Wonderful location and the warmest of welcome from Valerie. Super interesting walk to Annecy and an amazing Carefore on the doorstep
Stayed 2 nights in May 2023
Response from Pascal on 15 May 2023
We thank you very much, hope to see you soon.Have a nice day

10/10 Excellent

Stuart

Stayed 1 night in May 2023
Response from Astrid on 13 May 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

8/10 Good

Judi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Content de revenir ici
Comme beaucoup de Campanile, les chambres sont sur deux niveaux/de style bungalow et les voitures sont garées juste devant la chambre, ce qui est génial quand on a beaucoup de bagages. Propre, confortable et calme, un séjour bien meilleur ici que ma visite précédente dans un hôtel de la même chaîne. Content de revenir ici. Le restaurant sur le terrain est toujours un bonus.
Stayed 1 night in Apr 2022
Response from Astrid on 17 Apr 2022
Chère Madame, Nous vous remercions d'avoir partagé votre avis concernant l'hôtel Campanile Annecy Cran Gevrier. Nous sommes ravis que vous ayez apprécié votre séjour et plus particulièrement le confort de nos chambres. En espérant avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour en Haute-Savoie. Bien cordialement. Campanile Annecy Cran Gevrier.

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from La direction on 18 Sept 2021
Merci pour votre très bonne note !

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID AVOID
AVOID AVOID, Unhelpful staff. Noisy room, Air con very poor, Bed lumpy. Pay more and stay somewhere else.
Stayed 2 nights in Sep 2020
Response from Nathan on 2 Oct 2020
Dear John, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

8/10 Good

Pietro

Liked: Cleanliness, staff & service, room comfort
A good hotel near the highway
For business reasons in Annecy I have choosen this hotel for its convenient position.
Stayed 1 night in Oct 2019
Response from Brianne on 22 Nov 2019
Hello, Thank you for your comment, See you soon Best Regards,

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel at a good price!
It was great! Perfectly comfortable and clean. The. Real fast was wonderful!
Stayed 1 night in Sep 2019

10/10 Excellent

NA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Super helpful staff.
Super hotel. Ideal for a base for my Alps cycling experience. I stayed 4 nights and the hotel staff were really helpful. Food was great. Rooms cleaned beautifully each day. The only bad thing though was the location of the hotel, as it was about a mile steeply uphill from Annecy centre, with the motorway in the background. The motorway noise didn't disturb my sleep though.
Stayed 4 nights in Aug 2019

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stopover
Busy at check in so took a while, but the guy was very helpful and offered information regarding the local area including best route into town and parking spots there. Room was fine, kettle and tea/coffee making available in the room. WiFi also fine. We didn’t have dinner so am unable to comment on the restaurant, but the menu left in the room seemed to offer a variety of food options. It’s a little out of town for those without transport, but suited us great as we were just passing through from Switzerland to France
Stayed 1 night in Aug 2019
Response from Romain L. on 3 Sept 2019
Dear Customer, Thank you for taking the time to leave us your opinion after your stay in our establishment. We make a point of honor to the satisfaction of our customers and are delighted to be able to inform you about the activities of our beautiful region. Our restaurant offers an all-you-can-eat buffet with seasonal products. We hope to see you again soon in our school.

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2018

6/10 Okay

Arie, Israel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Convinient location
Stayed 5 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Alexandru

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel but a little outside Annecy
The staff were very helpful and pleasant. The cost of the hotel was very reasonable, however it was a little outside Annecy which required us to use the car more than we initially thought. However the bar was well stocked and the menu more than passable. All in all a great place to visit and a good value hotel.
Stayed 2 nights in Jun 2017

8/10 Good

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Campanile, simple but perfectly good hotel
Classic Campanile, which is to say neat and clean, plenty of electrical outlets to charge devices, etc. Close (for driving at least) to the Lake or other areas of Annecy.

10/10 Excellent

Michael, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The hotel was close to the main travel routes, yet quiet and a twenty min walk to the centre of town, along a quiet river walk. Good free parking at the hotel.

8/10 Good

steven, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely functional hotel which was suitable for our needs. A bit out of town.

6/10 Okay

SEBASTIAN

Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean and tidy
Very simple ,but clean

8/10 Good

Rebecca, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but small
We stayed here on a trip to Annecy but it's about a half hour walk outside the city in a residential area. There is a green belt close by that's very nice to take into the town. The room was updated, clean but rather cramped. The place had a good restaurant though for breakfast and one night when we had dinner there.

6/10 Okay

Sandra L.

Liked: Cleanliness
Disliked: Room comfort
An affordable and adequate motel
As we had a rental car, it made more sense to be a outside of the city center, though this was a bit far from Annecy. I didn't realize there even were motels in Europe! Staff were fine, the breakfast buffet was nice, but the room was quite small and on the ground level, which caused a problem when people were talking loudly in the parking lot right outside our window.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
A/C was not working. Room is much smaller than it appears in photos

6/10 Okay

Verified traveller

Convenient to highway
Just an average hotel, nothing special.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mr Keef, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff friendly and helpful;
Booked this as a base for cycling round the lake - on paper it is only 10 minutes from the town centre, however although there are defined cycle paths from the area to the lake they are very hard to find and barely used - ended up on a dual carriageway on the way down. Hotel location is a considerable height above the town centre so return is all up hill. NOT a good base for cycling. On the plus side all the staff were incredibly friendly and helpful and all spoke varying degrees of English

8/10 Good

Soon

Liked: Cleanliness, staff & service
Good value
Good base to stay a night or 2. Friendly staff , clean room but a little cramp.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good all round
Good Service at a reasonable rate

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Roger, Yorkshire

Disliked: Property conditions & facilities
Weary Hotel
Weary hotel, very poor for a Camponile which we have nearly always been pleased with.The worst hotel by a long way in our 3 week holiday in France.

6/10 Okay

dt

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
close to lake
fine.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Up a hill, going home was cardiac
Staff fantastic, room clean, Duck in resturant was tough.. Rooms very small for 3 adults. I would not sell these rooms for 3 adults they are too small. We were in a group of 12 people in 4 rooms, the bar staff mixed up allocation of drinks bills too rooms. The climb up to the hotel was tough.

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien et personnel très aimable
Stayed 1 night in Mar 2024
Response from Campanile Annecy Sud on 29 Mar 2024
Cher Monsieur,Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes ravis que vous ayez apprécié l'amabilité de l'équipe.Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité-prix
Stayed 1 night in Jan 2024
Response from Campanile Annecy Sud on 13 Jan 2024
Chère Madame,Nous vous remercions pour votre avis très positif et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.

6/10 Okay

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Compliqué de joindre les propriétaires responsables de l’établissement . Mauvais code de portes , attende de 2h pour l’avoir
Stayed 1 night in Nov 2023
Response from Campanile Annecy Sud on 30 Nov 2023
Bonjour, Il s'agit très certainement d'une erreur d'établissement car nous n'avons pas de codes au niveau des portes mais des cartes magnétiques, je vous prierai de bien vouloir nous contacter par téléphone ou enlever votre commentaire. Bien cordialement

8/10 Good

DUVAL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel sympatique. Chambre correspondant aux attentes. Le chauffage pourrait etre 1llume avant l'arrivée des clients.
Stayed 1 night in Nov 2023
Response from Campanile Annecy Sud on 24 Nov 2023
Cher client, Nous vous remercions d'avoir partagé votre avis concernant l'hôtel Campanile Annecy Cran Gevrier et sommes ravis que vous ayez apprécié votre séjour, plus particulièrement l'amabilité de l'équipe. Nous prenons en compte vos remarques concernant le chauffage cependant dans une démarche de développement durable, nos chauffages ne tournent pas 24h/24 dans des chambres innocupées.En espérant avoir le plaisir de vous recevoir à nouveau lors de votre prochain séjour en Haute-Savoie.Bien cordialement.

10/10 Excellent

Eric

Stayed 3 nights in Oct 2023
Response from Pascal on 23 Oct 2023
Bonjour,Nous vous remercions pour votre notation et espérons vous revoir prochainement et nous efforçant de faire encore mieux.Bien cordialement

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Campanile Annecy Cran Gevrier. on 15 Oct 2023
Cher client, Merci d'avoir pris le temps d'évaluer votre séjour dans notre établissement. Merci également pour la superbe note que vous nous avez laissé. Au plaisir de vous revoir à nouveauA très bientôt

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Astrid on 9 Oct 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

8/10 Good

María

Stayed 1 night in Sep 2023
Response from Astrid on 9 Oct 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

10/10 Excellent

pascal

Stayed 1 night in Sep 2023
Response from Pascal on 25 Sept 2023
Bonjour,Nous vous remercions pour votre appréciation et nous espérons vous revoir prochainement et vous servir à nouveau comme ce le fut.Bien cordialement

6/10 Okay

Xavier

Liked: Staff & service
Justito y caro
Está bien para pasar la noche, pero es caro para una habitación muy pequeña sin apenas espacio para moverse. No me dieron factura y no activaron los sellos acumulables de hoteles.com, he tenido que abrir una reclamación.
Stayed 4 nights in Aug 2023
Response from Campanile Annecy Sud on 3 Sept 2023
Hola, Sólo proporcionamos facturas al final de su estancia y previa solicitud. Si no nos la pides, no tenemos nada que ver. Un cordial saludo, Campanile Annecy Sud

8/10 Good

Véronique

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
La literie pas terrible
Stayed 1 night in Aug 2023
Response from Campanile Annecy Sud on 31 Aug 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

10/10 Excellent

Manon

Stayed 1 night in Aug 2023
Response from Campanile Annecy Sud on 9 Sept 2023
Chère Madame,Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.

10/10 Excellent

Afrim

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel qualité prix convenable. Juste le lit faisait du bruit et le matelas était petit et courbé vers le milieu.
Stayed 1 night in Aug 2023
Response from Astrid on 19 Aug 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

2/10 Terrible

Benjamin

Stayed 1 night in Aug 2023
Response from Pascal on 16 Aug 2023
Bonjour,Afin d'analyser votre déception en matière d'hébergement et d'apporter les améliorations pour mieux satisfaire notre clientèle, vous serait-il possible d'être plus explicite tant les domaines de l'accueil, de l'hébergement, de la situation, des prestations annexes et autres.Dans l'attente et demeurant à votre disposition,Bien cordialement

6/10 Okay

Cecile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jul 2023
Response from Astrid on 29 July 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

10/10 Excellent

Marine

Stayed 1 night in Jul 2023
Response from Astrid on 29 July 2023
Cher client, Nous vous remercions pour votre avis et l’attention accordée à notre établissement. Nous sommes très attachés au bien-être de nos hôtes et par-dessus tout à leur satisfaction quant à nos services. En espérant vous revoir très vite.Bien cordialement.Campanile Annecy Cran Gevrier.

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Pascal on 25 July 2023
Bonsoir,Nous vous remercions et espérons vous revoir afin de faire encore mieux.Bien cordialement