Exterior

Reviews of Park Inn By Radisson Clark

4 out of 5
Park Inn By Radisson Clark
Sm City Clark, Manuel A. Roxas Ave, Clark Freeport Zone, Angeles City, Pampanga

Reviews

8.8

Excellent

Rating 10 - Excellent. 138 out of 270 reviews" "
Rating 8 - Good. 102 out of 270 reviews" "
Rating 6 - Okay. 19 out of 270 reviews" "
Rating 4 - Poor. 9 out of 270 reviews" "
Rating 2 - Terrible. 2 out of 270 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis, Chula Vista

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the mall and a lot of restaurants nearby
Stayed 2 nights in Apr 2024

10/10 Excellent

Lolita, Sugar Land

Travelled with partner
Liked: Staff & service, amenities
Good service from the staff
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Mar 2024

10/10 Excellent

Leah

Stayed 1 night in Mar 2024
Response from General Manager on 16 Apr 2024
It's fantastic to hear that you had a 5 out of 5 experience during your stay with us, Leah! We appreciate you taking the time to share your feedback. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay in the future!

10/10 Excellent

Evangeline, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, clean and staff professionalism
Stayed 1 night in Mar 2024
Response from General Manager on 14 Mar 2024
Thank you, Evangeline, for your glowing review! We're thrilled to hear that you found our hotel to be convenient, clean, and that our staff exhibited professionalism during your stay. Providing excellent service and maintaining a clean and comfortable environment are top priorities for us, and we're delighted that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 Excellent

ENRIQUE, Spanaway

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Park Inn was great! Location was excellent due to being within walking distance to restaurants inside the mall. distance was not far at all from the airport.
Stayed 2 nights in Feb 2024
Response from General Manager on 14 Mar 2024
Dear Enrique,Thank you for sharing your positive feedback! We're thrilled to hear that you had a great stay at Park Inn by Radisson Clark. It's wonderful to know that you found our location excellent, with convenient access to the mall and being close to the airport.We appreciate your kind words and hope to welcome you back again for another excellent stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

6/10 Okay

Jennifer

Travelled with family and small children
Okay for short stay, two beds were quite small for 2 adults and 2 children. It was not a sound proof room we can hear guests screaming and laughing by the hallway. It was a limited breakfast selections as well. Accessible to the SM mall and restaurants.
Stayed 1 night in Feb 2024
Response from General Manager on 14 Mar 2024
Dear Jennifer,Thank you for sharing your feedback with us. We're glad to hear that you found our location convenient, with access to the SM mall and restaurants nearby.We apologize for any inconvenience you experienced regarding the size of the beds, noise from the hallway, and limited breakfast selections. Your comments are valuable to us, and we will use them to make improvements to enhance the experience for our guests.If you decide to stay with us again in the future, please don't hesitate to reach out to our staff if you encounter any issues during your stay. We appreciate your feedback and hope to have the opportunity to provide you with a better experience next time.

10/10 Excellent

Fericka Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and happy staff.
Stayed 3 nights in Jan 2024
Response from General Manager on 20 Feb 2024
Thank you, Fericka Jade, for your wonderful review! We're delighted to hear that you found our staff to be friendly and happy during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please let us know.

10/10 Excellent

Martin

Great friendly staff. Rooms are much cleaner and improved since last time I was there 5 years ago. Great location
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Thank you, Martin, for your excellent review! We're thrilled to hear that you found our staff to be friendly and that you noticed improvements in the cleanliness and quality of our rooms since your last visit. We're also glad to hear that our location worked well for you. We look forward to welcoming you back again soon for another enjoyable stay!

10/10 Excellent

Marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Thank you, Marjorie, for your fantastic rating! If there are any specific highlights of your visit that you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know. We look forward to welcoming you back again soon for another fantastic stay!

8/10 Good

Dym Heart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. The staff was pretty helpful.
Stayed 2 nights in Feb 2024
Response from General Manager on 20 Feb 2024
Thank you, Dym Heart, for your review. We're pleased to hear that you had a good experience during your stay at our hotel. If there are any areas where we can further improve to earn that extra star, please let us know. We appreciate your feedback and hope to welcome you back again in the future

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & convenience of property.
Stayed 7 nights in Jan 2024
Response from General Manager on 2 Feb 2024
Dear Celine,Thank you for taking the time to share your feedback on Expedia! We are delighted to hear that you had an excellent experience during your stay, particularly appreciating our staff and the convenience of our property.Our team takes pride in providing exceptional service, and it is rewarding to know that we met your expectations. If there are specific aspects of your visit that you found particularly noteworthy or if you have any suggestions for improvement, please feel free to let us know.We appreciate your choosing us, and we look forward to welcoming you back for another fantastic stay in the future. Safe travels, and thank you for being our valued guest!

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024
Response from General Manager on 16 Apr 2024
It's fantastic to hear that you had a 5 out of 5 experience during your stay with us, Stuart! We appreciate you taking the time to share your feedback on Expedia. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on 2 Feb 2024
Dear Catherine,Thank you for taking the time to rate us 5 out of 5! We're thrilled to hear that you had a positive experience during your stay.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Safe travels, and thank you for being our guest!

8/10 Good

Renato

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
small twin bed
2 twin bed too small and no couch, does not fit three in one room, the hotel should have specified during the booking
Stayed 1 night in Jan 2024
Response from General Manager on 2 Feb 2024
Thank you, Renato, for sharing your feedback. We appreciate your review and want to apologize for any inconvenience you experienced with the size of the twin beds and the absence of a couch in your room.Your comments are valuable, and we will consider them to improve our communication and ensure a more comfortable stay for our guests.If there's anything else you would like to share or if there are specific ways we can address your concerns, please feel free to reach out. Thank you for choosing to stay with us.

10/10 Excellent

Fe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at this hotel. Easy access to everything. I had an excellent stay.
Stayed 7 nights in Jan 2024
Response from General Manager on 2 Feb 2024
Thank you, Fe, for taking the time to share your experience, and for choosing to stay with us again! We are thrilled to hear that you had an excellent stay during your second visit to our hotel.Your positive feedback is truly appreciated, and we are grateful for your continued trust in our services. If there is anything specific you enjoyed during your stay or if there are any suggestions you have for further improvement, please feel free to let us know.

10/10 Excellent

Gamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Gamal,Thank you for taking the time to leave a perfect rating! We're pleased to see that you had a satisfactory experience. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to enhance your future visits, please feel free to share your thoughts.

10/10 Excellent

Mency

Travelled with family
Liked: Cleanliness, staff & service
Soooo convenient and neat
Stayed 2 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Mency,Thank you for taking the time to leave a perfect rating! We're pleased that you find our hotel convenient and neat. Your feedback is valuable to us, and we look forward to the opportunity to welcome you back for another excellent stay. Safe travels!

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 19 Jan 2024
Dear Juanita,Thank you for taking the time to leave a perfect rating! We're pleased to see that you had a satisfactory experience. If there are any specific aspects of your stay that stood out to you or if there's anything we can do to enhance your future visits, please feel free to share your thoughts.

8/10 Good

Bernadette

Stayed 2 nights in Dec 2023
Response from General Manager on 2 Feb 2024
Thank you, Bernadette, for taking the time to provide a rating. We appreciate your feedback and the 4 out of 5 rating. If there are specific aspects of your experience that stood out or if there's anything you think we could improve upon, we would love to hear more.We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.

6/10 Okay

Evangeline

Liked: Property conditions & facilities
No coffee maker in the room No wash cloth in the room and had to ask for it every day.
Stayed 4 nights in Nov 2023
Response from General Manager on 13 Dec 2023
Dear Evangeline,Thank you for taking the time to share your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced during your stay.All our superior rooms are equipped with a kettle for coffee/tea. Additionally, we encourage you to consider booking one of our suite rooms, which includes a Nespresso machine. Your comment about the laundry bag has been noted, and we will address this to ensure a more comfortable experience for our guests in the future.If there's anything more you'd like to share or if you have any preferences for your next stay, please feel free to let us know. We value your input and look forward to the opportunity to serve you better in the future.

10/10 Excellent

Dean, covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice quite hotel 24 hour dining.
Stayed 3 nights in Nov 2023
Response from General Manager on 13 Dec 2023
Dear Dean,Thank you for your positive feedback! We're delighted to hear that you had a great experience at our hotel, and we appreciate your compliments on our great staff and the tranquility of the hotel. It's fantastic to know that our 24-hour dining service added to your overall satisfaction.If there's anything specific you'd like to share or if you have any suggestions for your future stays, please feel free to let us know. We look forward to welcoming you back for another pleasant experience.

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities
New and clean
Stayed 2 nights in Nov 2023
Response from General Manager on 17 Nov 2023
Dear EddieThank you for your concise and positive feedback! We are thrilled to know that you found our hotel new and clean. Your satisfaction is our priority, and we hope to welcome you back for another excellent experience.

10/10 Excellent

Dean, covina

Liked: Staff & service, amenities, property conditions & facilities
Great Hotel, wonderful staff amenities were nice.
Stayed 7 nights in Nov 2023
Response from General Manager on 17 Nov 2023
Dear Dean,Thank you for your kind words! We are delighted to hear that you enjoyed your stay at our hotel, found our staff wonderful, and appreciated the amenities. Your positive feedback is truly appreciated. We look forward to hosting you again in the future.

8/10 Good

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to SM City mall
Stayed 1 night in Oct 2023
Response from General Manager on 17 Nov 2023
Dear Vicente,We appreciate your feedback! It is fantastic to hear that our hotel's proximity to SM City Clark was convenient for you. We hope this added to the overall enjoyment of your stay. Looking forward to welcoming you back for another visit soon!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient
Stayed 5 nights in Oct 2023
Response from General Manager on 17 Nov 2023
Dear Charles,Thank you for your positive feedback regarding our hotel. We're delighted to hear that you found our accommodations clean and convenient. Your satisfaction is our priority, and we hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Joven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mironchik-Trinidad Family Trip
It was a long awaited family trip and the choice to stay at the Park Inn Hotel at SM Clark was absolutely perfect. It being the first experience for my in-laws to stay at a hotel, I wanted to make sure they enjoyed it at the same levels I would and as I mentioned, perfection and simply amazing service from the staff from start to finish and everything in between. The breakfast/brunch service is awesome and great addition for the price, highly recommended. Thank you to the staff and management of Park Inn SM Clark for accommodating me and my family. We will be back.
Stayed 1 night in Oct 2023
Response from General Manager on 17 Nov 2023
Dear Joven,Thank you for choosing Park Inn by Radisson Clark for your family trip. We're thrilled to hear your experience was perfect, with amazing service from start to finish. Your recommendation for the breakfast/brunch service is highly appreciated. We look forward to welcoming you and your family back soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 17 Nov 2023
Dear Carlos,Thank you for giving us a perfect rating! We invite you to share any specific comments about your memorable stay with us. Your feedback is highly valued.

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Nice, clean, convenient hotel.
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Dear JohnMany thanks for the 5 out of 5 rating! We are delighted that you found our hotel nice, clean, and convenient. Your satisfaction is our top priority! We look forward to welcoming you back very soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Dear Anonymous,Thank you for awarding us a perfect score. It would be great to hear more about your delightful stay with us, so please feel free to share details. Thank you for choosing Park Inn by Radisson Clark!

10/10 Excellent

Dong, Streamwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and hospitality of the staff are the top most features of this hotel. It is conveniently situated close to the mall, whereas you can get everything you need from dining options, shopping and many more. Although it can also be traffic around the area. The issue we had experienced was the noise from the hallway, kids running, yelling and people chatting. The room obviously is not sound proof. We reported it as we are trying to get some sleep from a long flight. However, there were no other available room for us to transfer that day. Also, the room is quite small and pricey but I guess, you’re paying for the convenience of the location. Overall, we still had a good stay.
Response from General Manager on 2 Oct 2023
Dear Dong,Thank you for leaving us a perfect score and for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you appreciated our hotel's prime location and the hospitality of our staff.We apologize for the inconvenience you experienced with the noise in the hallway. Your feedback is important to us. Please reach out to us ahead of your next visit so we can ensure you are accommodated in a quieter location within the hotel.Your feedback is invaluable to us, and we hope to have the opportunity to host you again.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
I was at your establishment last year and your parking availability was slim to none. So I was glad to see that you started a valet service.
Stayed 10 nights in Aug 2023
Response from General Manager on 2 Oct 2023
Dear Rodney,Thank you for taking the time to share your feedback and for being a returning guest to Park Inn by Radisson Clark. We're pleased to hear that you noticed the implementation of our valet service to enhance the convenience of our guests. If you have any other suggestions or requests for your next visit, please feel free to let us know. Your satisfaction is important to us!

8/10 Good

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping
Stayed 1 night in Sep 2023
Response from General Manager on 2 Oct 2023
Dear Joseph,Thank you for taking the time to leave your feedback. We're pleased to hear that you found our hotel accessible. Your satisfaction is important to us, and we look forward to having the pleasure of hosting you again in the future.

10/10 Excellent

Pio

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from General Manager on 2 Oct 2023
Dear PioThank you for leaving us a perfect score. We'd love to hear specific details about your wonderful stay, so please feel free to share more with us. We look forward to welcoming you back soon.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed in this hotel for two nights. Very accesible to restaurants and transportation. The staffs are very respectful and polite. One thing that I admire the most is when my daughter forgot her airport when we checked out. I called the property, and they were able to save it and return it. I genuinely admire the honesty of the staff. We had an overall wonderful stay. I highly recommend it for families and friends. Thank you so much!
Response from Grace on 4 Aug 2023
Dear Melissa,Thank you for choosing to stay with us and for sharing your positive experience!We're delighted to know that you and your family had a wonderful two-night stay at our hotel. Our team takes pride in providing a convenient and enjoyable experience for all our guests, and we're glad to know that our location, accessibility to restaurants and transportation, and the courteousness of our staff made your stay special.It warms our hearts to hear that our team's honesty and dedication shined through when your daughter forgot her passport. We understand the importance of such personal belongings, and we're grateful for the opportunity to assist you promptly in retrieving it. Rest assured that we will pass on your appreciation to our staff for their attentiveness.Thank you for recommending our hotel to other families and friends. We genuinely appreciate your kind words and the trust you have placed in us.If there's anything else we can do to make your future stays even more enjoyable, please do not hesitate to reach out to us directly.We look forward to welcoming you and your family back for another memorable stay in the future!

6/10 Okay

ernesto

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Grace on 4 Aug 2023
Dear Ernesto,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we always strive to provide the best possible experience for our guests.We noticed that you rated your stay with a 6/10, and we would love to learn more about your experience to better understand how we can improve. Your satisfaction is our top priority, and your valuable feedback helps us identify areas where we can enhance our services.If you have any specific concerns or suggestions, please feel free to share them with us. We value your input and want to ensure that we address any issues to make your next stay more enjoyable.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide a more exceptional experience in the future.

10/10 Excellent

Tonierose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Grace on 4 Aug 2023
Dear TonieRose,Thank you for choosing to stay with us and for leaving a perfect rating! We truly appreciate your feedback and are delighted to know that you had a wonderful experience during your stay.Our team takes great pride in providing exceptional service and ensuring that our guests have a memorable and comfortable stay. If there's anything specific that you enjoyed or any aspect of your stay that stood out to you, we'd love to hear more about it.We hope to have the pleasure of welcoming you back for another perfect stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We're here to make your future stays even more enjoyable. We look forward to seeing you again soon!

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Carpet in hallways old and dirty. Bathrooms need renovation. Long walk from parking garage
Stayed 1 night in Jun 2023
Response from grace on 17 June 2023
Dear Chris,We sincerely apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us, as we are committed to continuously enhancing our guests' experience. We are working on improving our facilities, including hallway and bathrooms to ensure a more pleasant and comfortable stay for our guests.Regarding the distance from the parking garage, we understand that it may be a concern for some guests. To address this, we are pleased to inform you that we offer 24/7 valet service for guests’ convenience. This service allows you to drop off and pick up your vehicle conveniently, eliminating the need for a long walk from the parking garage.We genuinely value your feedback, and we appreciate your understanding as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future. Thank you for sharing your thoughts with us.

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Jun 2023
Response from Grace on 13 June 2023
Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!

8/10 Good

Rolito, Rice Lake

Stayed 1 night in May 2023
Response from Grace on 27 June 2023
Thank you for your rating! Glad to know you had a great stay experience. We look forward to welcoming you back!

6/10 Okay

Jerry

Liked: Staff & service
Stayed 15 nights in Apr 2023
Response from Grace on 13 June 2023
Thank you for your rating! Glad to know you had a great stay experience. We look forward to welcoming you back!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Grace on 13 June 2023
Thank you for your rating! Glad to know you had a great stay experience. We look forward to welcoming you back!

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. And they knew about the area and told me how to get the correct bus after check out. The rooms were clean and so quiet at night. The breakfast buffet was awesome as the staff were attentive and made sure our coffee cups were filled. The location is great was I could walk to SM mall.
Stayed 2 nights in May 2023
Response from Grace on 12 May 2023
Dear Lisa,Thank you for your feedback. We are happy to know you had a great stay experience marked by the team's service, cleanliness, awesome breakfast and convenient location of our property.We look forward to welcoming you back!

4/10 Poor

PETER

Stayed 2 nights in Apr 2023
Response from Grace on 12 May 2023
Hi Peter,Thank you for your rating. If you could let us know any concerns so we can deliver expectation on your next visit. We look forward to welcoming you back!

10/10 Excellent

Bernadette

Stayed 4 nights in Mar 2023
Response from Grace on 12 May 2023
Hi Bernadette,Thank you for your rating! Glad to know you had a great stay experience. We look forward to welcoming you back!

6/10 Okay

ernesto

Business traveller
Disliked: Property conditions & facilities
the light switches on the room I got is not working
Stayed 1 night in Mar 2023
Response from Grace on 28 Mar 2023
Hi Ernesto!Thank you for taking the time to share your feedback from your visit. We are truly sorry for the shortfalls that you were during your recent stay with us. We wish we could have resolved this for you during your visit, the comfort of our guests is one of our top priorities and our team are on hand 24/7 to help. It is always a pleasure to have you as our guest and we look forward to welcoming you back.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2023
Response from Grace on 27 Mar 2023
Hi Matthew!Thank you for your feedback! Glad to know you had a good stay experience. We look forward to welcoming you back!

10/10 Excellent

Silbert A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay at the park inn. Staff is great and always take good care of my wife and I.
Stayed 8 nights in Feb 2023
Response from Grace on 8 Mar 2023
Hi Silbert,Thank you for your feedback of your recent stay with us. We are delighted to know that you and your wife had a great stay experience marked by the team's service. We look forward to welcoming you back!

8/10 Good

Wenceslao Jr

Stayed 2 nights in Mar 2023
Response from Grace on 6 Mar 2023
Hello Wenceslao Jr. Thank you for your rating we are happy to know you had a great stay experience. We look forward to welcoming you back!

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean room with comfortable bed. Location is next to SM City Clark mall with several options for dining. Staff is courteous and polite.
Stayed 3 nights in Feb 2023
Response from Grace on 6 Mar 2023
Hi Marissa,Thank you for your feedback of your recent stay experience. Glad to know you had a great stay marked by the modern room, cleanliness, and comfortable bed, convenient location of our hotel next to the mall, and the team's service. We look forward to welcoming you back!