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"Hotel much lower to the star rating they have .. doesn’t look like a 4 star… rooms in terrible condition, acs not working "

"5 Star Indian, but with some definite things to consider before booking. First they play Better Together by Jack Johnson across the hotel on auto-repeat. No gaps, no songs in between, you can guess the next song... Better Together... well except for at breakfast. There you will get a tight repeat of a Krishna Yoga Tune inside and Jack on the patio. The yoga music has no gaps and repeats the same phrases again and again until you want to scream. I'll get back to the subject of breakfast in a bit. Call me shallow, but I value my sanity, and repeated music will send me over the edge. The next issue is that we booked a club king suite with a wooden ceiling and an un-interrupted view of the mountainside. Well.... that's not what we got. We got a "nice" king room half tucked behind the cheaper part of the hotel. Half a view for the same price. Definitely bait and switch... and no pretty wooden ceiling. The room had broken wifi and a broken fridge. The internet never worked properly during our stay. Breakfast was nice on the surface, but although we got there early it was stale. The croissants and bread were stale. The hash brown potatoes were probably cooked at 6am and we ate at 8am. The omelet was good. Jack Johnson joined us on the patio for breakfast and sung Better Together to us about 12 times. The coffee was good, and that was the only thing that kept me sane. We did not eat at the restaurant other than breakfast. It is a high-end hotel in a remote location."

"Overall, the staff were polite and courteous, which was definitely a positive. However, the location of the property is quite inconvenient — there’s nothing nearby, and you need to drive at least 30 minutes just to find food outside. The in-house restaurant is quite expensive, and the portion sizes are small for the price charged. At times, the staff would call even when we preferred not to be disturbed. The rooms also felt dated, and the property does not match the way it is portrayed in the photos. In summary, apart from the good staff, there wasn’t much that stood out positively about the stay."

"Turned up in Dharamshala, get to hotel, has not existed for 2 years. Clearly been sold and rebranded. Yet somehow Hotels.com managed to book us a room. Absolutely unbelievable. $25 Onecash credit compensation for 3 rooms, 3 adults had to rebook somewhere else at walk up rates and this is what Hotels.com thought was appropriate compensation. Comical incompetence. "

"Yes"

"It was all scam, property didn’t received any booking for our stay. Our money got wasted. Hotel owner directly said, that they don’t do online booking through Hotels.com"

"Average property as per price "

"Property was still underdeveloped. Entrance and the route to the room was bad and broken. Room was nice."