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Reviews of Boutique Hotel Herbergh Amsterdam Airport

3 out of 5
Boutique Hotel Herbergh Amsterdam Airport
Sloterweg 259, Badhoevedorp

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 699 reviews" "
Rating 8 - Good. 291 out of 699 reviews" "
Rating 6 - Okay. 108 out of 699 reviews" "
Rating 4 - Poor. 27 out of 699 reviews" "
Rating 2 - Terrible. 12 out of 699 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Convenient to Amsterdam and Schiphol. Staff tried best to compensate for a little dated property. We were glad not to be on street side, which can be noisy.
Stayed 2 nights in Apr 2024
Response from Team Herbergh on 26 Apr 2024
Dear Michael, thank you very much for your review. We are very sorry that to read that you were not satisfied with the sound in our hotel. It is true that we are on a busier connecting road to the airport; therefore, all rooms at the front have shutters to reduce noise. In addition, we have started renovating our hotel, so all rooms will soon have a more modern look.We therefore hope that you will stay in our hotel again as a guest in the future.Kind regards Team Herberg

10/10 Excellent

Vynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good. Last who welcomed me has been there 16 years. We have been using the property as a last over on our way to other destinations in Europe.
Stayed 2 nights in Jan 2024
Response from Els Roth on 28 Jan 2024
Thank you very much for your lovely review. We hope to welcome you again in the future.

10/10 Excellent

Samory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet. Your staff was outstanding! Samory Rashid
Response from Team Herbergh on 2 Dec 2023
Thank you vey much for your nice review! Kind regards from Team Herbergh

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant connected to the small village hotel close to Schiphol. We missed a flight connection and needed a hotel near Schiphol for one night. The hotel, staff and restaurant were the best parts of a bad experience.
Stayed 1 night in Oct 2023
Response from Team Herbergh on 21 Oct 2023
Dear Henrik, thank you for your lovely friendly words, we are very happy that your stay was at your satisfaction. We hope we may welcome you again in the nearby future.Kind regards Team Herbergh

10/10 Excellent

Elena S.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport.
Greeted by nice young lady. Room was clean. Nice restaurant attached. Shuttle to airport is 5 euro and takes 15 minutes.
Stayed 1 night in Oct 2023
Response from Team Herbergh on 5 Oct 2023
Dear Elana, thank you for staying with us and your friendly nice words. Also thanks for the high score, nice to notice that your stay was perfect, hope to welcome you again in the future.

10/10 Excellent

Johan, Curridabat

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location
Stayed 1 night in Jul 2023
Response from Luna on 2 Oct 2023
Thank you for your nice and kind review, we would love to welcome you soon again!Team Herbergh

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rafal

Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Travelled with partner
Average. Nothing to do or going on .
Stayed 1 night in Jul 2023

10/10 Excellent

Sutton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Very accommodating. Superb food!
Stayed 1 night in Jun 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Inexpensive
It was clean, cozy and the service was friendly. I would caution people booking that the shuttle runs out of the Ramada (5 Euros), but it was a 1 minute walk. There was only body soap (or all purpose soap) in the shower, so I would recommend bringing your own shampoo.
Stayed 1 night in Jun 2023

4/10 Poor

Thue

Disliked: Property conditions & facilities
This was a very hot and noisy place without AC and right out to busy road.
Stayed 1 night in Jun 2023

8/10 Good

Ronald Van den

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for my specific needs. Hotel is nice and quiet plus free parking made this place a good choice.
Stayed 4 nights in Jun 2023
Response from Team Herbergh on 19 June 2023
Dear Ronald, thank you for your review, we hope to may welcome you once more!

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Team Herbergh on 19 June 2023
Dear Lloyd, thank you for leaving us 5 stars, we hope to may welcome you again!

10/10 Excellent

LIZY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff! Nice restaurant! We ate breakfast and dinner every day at the restaurant there. If I visit Amsterdam again, I will go there again. Negative was public transport. To go to Central, you can take the Ramada hotel shuttle to Schipol airport and then take the train. Uber did not seem much available in Amsterdam in general
Stayed 2 nights in Jun 2023
Response from Team Herbergh on 9 June 2023
dear Lizy, thank you for your friendly feedback, we do appreciate that you take the time and effort! Perhaps till next time!

10/10 Excellent

Sally

Stayed 1 night in Jun 2023
Response from Team Herbergh on 9 June 2023
Thank you for your high score, we do appreciate, perhaps till next time.

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you need to stay near the airport in a quiet area, this hotel is just 10 minutes from the airport and a transit ride into Amsterdam centre. We drove a few minute and jumped on Tram 2 for a 30 minute ride to the main station. Easy and interesting. The hotel staff was super friendly and helpful. The hotel very clean and the breakfast buffet tasty.
Stayed 1 night in May 2023
Response from Team Herbergh on 9 June 2023
Dear Shauna,Thank you for your friendly words and high score, we hope we may welcome you again!

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport, shuttle bus available nearby, very good room, great restaurant.
Stayed 1 night in May 2023
Response from Team Herbergh on 9 June 2023
dear Allan, thank you for your friendly feedback and score, we do appreciate, hopefully we may welcome you another time!

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay. Everything as we expected.
Stayed 1 night in May 2023
Response from Team Herbergh on 9 June 2023
Dear Edward, thanks for your feedback and score, nice that your stay was at your satisfaction, we hope we may welcome you again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Team Herbergh on 9 June 2023
Dear Mark,Thanks for your score, we really appreciate!See you another time!

8/10 Good

Eric

Liked: Cleanliness, staff & service
The room is well-appointed and clean. By -4C outside the heater struggles a bit to keep the room warm. There was no dining in the hotel and no restaurant around, but the person at reception was kind enough to make me breakfast. A few additional notes for Expedia: the hotel is NOT on the hotel shuttle lines, and is is NOT 1.73 miles away from Schiphol. I had to take a cab to the hotel to the tune of 24 euros. To return to the airport, you can order a shuttle from the nearby Ramada hotel and still pay 5 euros. That's almost 30 euros. Expedia please advertise properties as they are.
Response from Team Herbergh on 24 Dec 2022
I am sorry to hear that your stay was less than perfect. We pride ourselves on meeting and exceeding our guest expectations and wish we had done better.

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Team Herbergh on 13 Dec 2022
Dear Edward, thank you for taking the time and let us know that your stay was at your satisfaction. We hope we may welcome you another time.Happy Holidays!

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2022
Response from Herbergh Team on 8 Dec 2022
Dear Benjamin, thank you for your high score, nice to notice that your stay was at your satisfaction. Please visit us again in the future, we loved to welcome you!

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Team Herbergh on 26 Nov 2022
Hartelijk dank voor uw verblijf bij ons. U was een prettige gast en wij hopen u in de toekomst nogmaals te mogen verwelkomen.

8/10 Good

Carey

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Great location to both the airport and the bus stop that took you to the terminal where you could go to the city centre or further afield
Stayed 5 nights in Oct 2022
Response from Herbergh Team on 8 Dec 2022
Dear Michael, thank you for your high score and friendly words, we hope we may welcome you again in the future!

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service
Room. Cleaned daily. Towels replaced even though we hung them up which in the US means you’re happy to use them again. Beds comfortable. Plenty of hot water. There was always someone at the desk to answer questions and they were very helpful. Breakfast was tasty. King bed was two twins pushed together which is fine except the blankets were also twin and just met, when flat, in the middle. So if you lay in the middle, the blankets didn’t cover. They tucked in the side of the bed on which you get out since they didn’t tuck in the middle. Standing in the tub to shower was a little tight so you had to angle the shower head and this splashed water on the floor since there is no shower curtain. Finally, the ad said full amenities, but there was no conditioner (and shampoo was the body wash).
Stayed 3 nights in Oct 2022

10/10 Excellent

cameron

Stayed 1 night in Oct 2022

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Enjoyed the property.Very clean. Quiet. No problems. My concern was the front desk failed to let us know that the airport shuttle met at the Ramada Inn and not at the property. Thus we missed our scheduled shuttle and had to take a taxi from Ramada. A new staff member was on duty when we checked in so staff needs to be sure to relay the departure spot for the shutte. Thanks
Stayed 1 night in Sep 2022

4/10 Poor

Nurjehan

Travelled with family
Too small and hot in room
Stayed 1 night in Sep 2022

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Had a lovely stay at hotel herbergh. I booked to stay for 2 nights after my flight home was cancelled. At the time I believed that my holiday was ruined. However, the staff and other guests at the hotel were so lovely and accommodating that the final 2 days of my trip were the best of the whole holiday. The room was also very clean and the bed was comfortable. Would definitely stay again!
Stayed 2 nights in Sep 2022

10/10 Excellent

Hadeel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Hervergh Amsterdam Airport
Stayed 3 nights in Sep 2022
Response from Team Herbergh on 15 Sept 2022
Dear mrs. Hadeel, thank you for your nice review we are happy to read. We hope to welcome you again. Have safe travels.

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick 1-night stay to catch a flight from AMS early the next day. The van/shuttle to and from the airport was very convenient. The hotel uses Ramada's airport shuttle service, so guests are dropped-off and picked up from the Ramada hotel, which is a 5min walk from Herbergh. The shuttle is free from the airport to the hotel, but costs 5 euros per person from the hotel to the airport (you must purchase a ticket at Ramada's front desk prior to getting on the van to go to the airport). Overall a pleasant stay without any problems.
Stayed 1 night in Aug 2022
Response from Team Herbergh on 15 Sept 2022
Dear Gustavo, thank you. Have safe travels. Kind regards.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only at this hotel one night and it met the needs. It was hot and a fan was provided in the room. The only negative was that the floor in the room could have been cleaner. There was hair in the bathroom and a piece of a wrapper next to the bed. The bedding and towels were clean and since it was a short stay we just cleaned up the mess ourselves.
Stayed 1 night in Aug 2022
Response from Team Herbergh on 15 Sept 2022
Goodmorining Amy, thank you for your feedback. We just got new housekeeping staff from the Ukraine they are in training. We have to check better. We apoligize. Hope to welcome you again.

6/10 Okay

Elena, Minnetonka

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked last minute because of a flight cancelation, on Expedia it says free shuttle, but know it is 5 euro per person. The shuttle drops you off about a block from this hotel in front of a Ramada - is rather have stayed at the Ramada. It’s an ok hotel, but very basic and outdated.
Stayed 1 night in Jul 2022

6/10 Okay

Marinus

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Small rooms; only 1 towel per person; no A/C. Location only makes sense if you have business or family in Badhoevedorp, or if you need a one night stay between flights and can't get into one of the hotels at the airport.
Stayed 1 night in Jun 2022
Response from Team Herbergh on 10 July 2022
Dear mr. Marinus, thank you for your review, and stay. As the climate is not hot here, AC is 350 days not needed... extra towels are always free to get at the reception we try to safe the planet a little.

8/10 Good

Jeffery, Winona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2022
Response from Team Herbergh on 10 July 2022
Thank you for staying and your review.

6/10 Okay

Vernon

Travelled with family
Liked: Cleanliness, staff & service
Pleasant. Convenient to the airport, but no airport shuttle svc directly to hotel, but a minute walk from neighboring Ramada. Hotel restaurant was charming and modern. Room was very small, especially the bathroom and it was virtually impossible foe 3 people to move areound.
Stayed 1 night in May 2022
Response from Team Herbergh on 10 July 2022
Dear Vernon, thank you for staying and the review, its a hotel room for 3 to sleep its not a suite... then book the king room next time or the appartment we have (80m)

10/10 Excellent

Gerrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful! Helpful staff giving suggestions for local transit, restaurant was really good and check in/out was a breeze. Ample parking as well. Easy to find.
Stayed 1 night in Apr 2022
Response from Team Herbergh on 10 July 2022
Dear Gerrit, thank you for your stay and the compliments, we hope to welcome you again and in the meantime we wish you super good travels.

8/10 Good

William, Nas

Liked: Cleanliness
Good choice for a one night layover but hotel menu very limited choice and poor value for money.
Stayed 1 night in Feb 2022

8/10 Good

Jon-David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Disappointing stay
We were very disappointed with our stay. We booked this hotel with the specific intention of using the free shuttle to move about to and from the hotel, however, we were later informed that this shuttle was not running at all. We were not provided an alternative transportation other than the recommendation of a bus route or a taxi. Considering the expectation of free transport it was quite disappointing to have to accumulate further unexpected expenses as we had to pay for ourselves. This is despite the reassurance during the booking of the shuttle service being free. No effort was made to coordinate with another hotel or another service (other than the taxi service, which was not free as the shuttle would have been). The service at the front desk felt quite rushed and dismissive of this issue, only providing us with the information as mentioned above. There was also no service during the night when we needed to check out, with the designated key drop-off area being unreachable behind locked door. Last issue was the room itself, which came with two out of five lights not functioning, with no main light in the room itself, making the room really terribly lit and gloomy. Where the lights did work they were insufficient. Overall this stay was very disappointing and disheartening. Would not book again.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, helpful lady on duty when I arrived after a >12 hour flight.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a car so we were looking for a place to stay relatively close to central Amsterdam that was reasonably priced and had laundry facilities. It was only about 20 minutes to drive downtown. We rented the apartment which was very spacious and clean. Area was very quiet.
Stayed 2 nights in Mar 2020

8/10 Good

MOHAMMADHOSSEIN

Travelled with family
Stayed 2 nights in Feb 2020

10/10 Excellent

Christy, Healdsburg, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quiet neighborhood feel so close to airport. They were so kind and the restaurant is adorable. Great breakfast.
Stayed 2 nights in Feb 2020

6/10 Okay

Ashley, Ferndale, MI

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
There was semen on the ornamental pillows on the bed. The shuttle was a great amenity. Shoutout to the professional, fun, friendly, and energetic shuttle bus drivers
Stayed 1 night in Feb 2020

10/10 Excellent

Jon

Stayed 2 nights in Feb 2020

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to downtown Amsterdam as pictures show
The hotel wasn’t close to downtown Amsterdam like the pictures show. The staff was friendly and we could get a shuttle to the airport and ride the train to central station.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020