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Reviews of Amsterdam Castle

3.5 out of 5
Amsterdam Castle
49 Florida Avenue, Amsterdam, NY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 654 out of 841 reviews" "
Rating 8 - Good. 137 out of 841 reviews" "
Rating 6 - Okay. 31 out of 841 reviews" "
Rating 4 - Poor. 7 out of 841 reviews" "
Rating 2 - Terrible. 12 out of 841 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Oscar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its exactly what you would expect, spooky hotel. Not something I would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

LAURA

We loved staying here. It’s a different experience than a chain hotel. There is a lot of history here. Our room was very clean, and soo quiet!
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Years of history. Built in 1895 and was originally built for National Guard Armory. So much of the building is original and if only these walls could talk. Great energy. HIGHLY HIGHLY RECOMMEND LORENZO’S restaurant which you can walk a city block to…. Every good as my meals in Italy last Fall.
Stayed 1 night in Apr 2024
Response from Amsterdam Castle on 26 Apr 2024
Thank you!

8/10 Good

Bettina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Amsterdam Castle on 27 Apr 2024
Thank you.

8/10 Good

Denise

Liked: Cleanliness, amenities
Beautiful and unique, NO food or beverages even though Expedia said it had a restaurant. They probably have catering for weddings etc
Stayed 1 night in Apr 2024
Response from Amsterdam Castle on 23 Apr 2024
Thank you.

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Apr 2024
Response from Amsterdam Castle on 23 Apr 2024
Thank you.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! So full of history. Very unique.
Stayed 1 night in Apr 2024
Response from Amsterdam Castle on 19 Apr 2024
Thank you!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and easy to talk too. Easy to find. Building is super quite and beautiful.
Stayed 1 night in Apr 2024
Response from Amsterdam Castle on 17 Apr 2024
Thank you!

10/10 Excellent

Tzevi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Amsterdam Castle on 15 Apr 2024
Thank you!

10/10 Excellent

Linda

Liked: Staff & service, amenities, property conditions & facilities
Very nice local owned hotel. I would definitely stay here again
Stayed 1 night in Apr 2024
Response from Amsterdam Castle on 15 Apr 2024
Thank you!

2/10 Terrible

Mary

X
Stayed 1 night in Apr 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique boutique hotel "castle" with armor, paintings, and items from a bygone era. Easy access from the expressway with nearby restuarants. Rooms were very comfortable with updated bathrooms, TV, beds. Very nice family owned hotel which was an armory and meticulously renovated with charm. Great stop on our roadtrip.
Response from Amsterdam Castle on 6 Apr 2024
Thank you!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Mar 2024
Response from Amsterdam Castle on 1 Apr 2024
Thank you!

6/10 Okay

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No restaurant available
Stayed 1 night in Mar 2024
Response from Amsterdam Castle on 28 Mar 2024
Thank you.

10/10 Excellent

Bryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amsterdam Castle on 28 Mar 2024
Thank you!

2/10 Terrible

rebecca noelle

Travelled with family and small children
Our room reeked of farts. The sewer vent was STINKING up the whole place. When I brought it up to the old man at the front he was very rude and dismissive. This place is cool looking the the dining area/hall. But that’s it. The smell was so bad in the room for 2 days, NOT WORTH the $!!!
Stayed 2 nights in Mar 2024
Response from Mike on 24 Mar 2024
PLEASE NOTE. All pet friendly rooms have large penalties for pet accidents .We always require total responsibility from pet owners, particularly guests that DO NOT declare them in the first place .THANK YOU.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Love the history of the place and the deep soaking tub
Stayed 1 night in Mar 2024
Response from Amsterdam Castle on 11 Mar 2024
Thank you.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff A it is a unique place area around and restaurants are not the best
Stayed 1 night in Mar 2024
Response from Amsterdam Castle on 9 Mar 2024
Thank you.

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy people are very friendly
Stayed 1 night in Mar 2024
Response from Amsterdam Castle on 9 Mar 2024
Thank you.

2/10 Terrible

Ravi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No air conditioning
Stayed 1 night in Mar 2024
Response from Duty Maintenance engineer . on 5 Mar 2024
Well cooling systems at the end of February or early March in New York state Freezes instantly. We prioritize "HEAT" in "WINTER" not "COLD" Being given 1-Star for this has to be the most unfair rating ever. THANK YOU.

10/10 Excellent

Jonathan, COLD SPRING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming Fantastic decor, ambiance and design.
Stayed 1 night in Feb 2024
Response from Amsterdam Castle on 2 Mar 2024
Thank you.

10/10 Excellent

Birch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, easy walk to restaurants, quirky, very reasonably priced
Stayed 1 night in Feb 2024
Response from M on 24 Feb 2024
thank you

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Feb 2024
Response from M on 24 Feb 2024
THANK YOU.

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat old building
Stayed 2 nights in Feb 2024
Response from M on 24 Feb 2024
THANK YOU.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from M on 24 Feb 2024
THANK YOU.

10/10 Excellent

Myung W, amsterdam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Jan 2024
Response from Amsterdam Castle on 3 Feb 2024
Thank you very much.

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amsterdam Castle on 1 Feb 2024
Thank you very much.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amsterdam Castle on 1 Feb 2024
Thank you very much.

10/10 Excellent

LOUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing overnight stay in my drive from West Coast to the East Coast. Like staying in a room at the Louvre which is not even possible? The Castle is a former New York State Armory re-imagined into an impeccable hotel. There would have been some serious discussion if my daughter did not already have a wedding venue…Five star value at this establishment. Lou Sciocchetti Fort Bragg, CA
Stayed 1 night in Jan 2024
Response from M.K on 25 Jan 2024
Thank you, so much for & on behalf of the entire management, and staff.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We love everything about this place. Clean, interesting, spacious. Great staff! We’ve stayed here twice and will definitely do it again.
Stayed 1 night in Jan 2024
Response from MK on 25 Jan 2024
Thank you, so much for & on behalf of the entire management, and staff.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience staying at the Castle. We enjoyed the history and the large rooms.
Stayed 3 nights in Jan 2024
Response from MK on 25 Jan 2024
Thank you, so much for & on behalf of the entire management, and staff.

10/10 Excellent

James, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Really a great place. We had a wonderful time.
Stayed 1 night in Dec 2023
Response from mk on 25 Jan 2024
Thank you, so much for & on behalf of the entire management, and staff.

10/10 Excellent

Jeffrey, Corea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and comfortable rooms!
Stayed 1 night in Dec 2023
Response from mk on 25 Jan 2024
Thank you, so much for & on behalf of the entire management, and staff.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amsterdam Castle on 19 Dec 2023
Thank you!

10/10 Excellent

Kayoko, Winter Springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved deluxe queen room. I ended up with deluxe king room. It was huge and beautifully decorated. It was very clean. The castle was absolutely stunning. The staff was ok. I didn’t need any assistance from them.
Stayed 1 night in Dec 2023
Response from Amsterdam Castle on 19 Dec 2023
Thank you!

10/10 Excellent

Gareth

Stayed 1 night in Dec 2023
Response from Amsterdam Castle on 19 Dec 2023
Thank you!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is the second time we have stayed here and loved it. The price is excellent, the rings are comfortable with lots of little extras like short bread cookies and full Keurig makers. If you come, take the time to explore. It is truly a fascinating place. The reading room for instance is so incredible.
Stayed 1 night in Dec 2023
Response from Amsterdam Castle on 19 Dec 2023
Thank you!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at a very unique hotel!
The castle is like staying in a museum. Keurig coffee in room makes a great cup of coffee. A small selection of nice breakfast snacks was provided. The room was very spacious with high ceilings. Comfy bed and large working tv was a plus. Cleanliness of room could be improved with a little more dusting and wiping down of walls and trim. However we had a delightful and quiet stay!
Stayed 1 night in Dec 2023
Response from Amsterdam Castle on 6 Dec 2023
Thank you.

6/10 Okay

Michael

Travelled with family and small children
Disliked: Staff & service
The room we were in was so hot and you couldn't adjust the temp as well as the discomfort of having someone come into the room (thankfully we had the chain on the door) the first day. The walls are thin so bring earplugs or a white noise machine. The fact that everything is nailed down paired with a "don't leave your expensive stuff in the room cause we aren't responsible if it gets stolen" doesn't speak "safe" to me. Aside from that it was spacious and served its purpose.
Stayed 3 nights in Nov 2023
Response from mk on 25 Jan 2024
thermostats controls are OFF-ON & AUTO with up down arrows warmer cooler. How hard is that. Thank You.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room in a lovely old castle.
Stayed 1 night in Dec 2023
Response from Amsterdam Castle on 6 Dec 2023
Thank you!

10/10 Excellent

Chris

Stayed 1 night in Nov 2023
Response from Amsterdam Castle on 2 Dec 2023
Thank you!

10/10 Excellent

Scott, cicero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Unique. Very cool. Great view.
Stayed 1 night in Nov 2023
Response from Amsterdam Castle on 23 Nov 2023
Thank you!

8/10 Good

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
This place can be very different and unique experience for thous who like to run out of ordinary, to stay in historic looking place but still have all modern life benefits. Beautiful building and very nice stuff. Just keep in mind that you will have complimentary breakfast only. But rooms have good coffeemaker and fridge to start your day.
Stayed 1 night in Nov 2023
Response from Amsterdam Castle on 14 Nov 2023
Thank you.

10/10 Excellent

Martha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an interesting place. We were looking to treat ourselves to a nice hotel and we were not disappointed. Room is very comfortable and quiet!
Stayed 1 night in Nov 2023
Response from Amsterdam Castle on 13 Nov 2023
Thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in unique hotel
Wow factor when you walk through the doors. Room spacious and spotless. Great suggestions from front desk staff. Would book again 110%.
Stayed 1 night in Nov 2023
Response from Amsterdam Castle on 11 Nov 2023
Thank you!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and the bathroom was spacious as well. Daily snacks and water were lovely.
Stayed 4 nights in Nov 2023
Response from Amsterdam Castle on 9 Nov 2023
Thank you!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here with my wife on a Friday. It’s really well decorated castle with many paintings and an oldd history being in Amsterdam
Outside
Inside main dining area
Stayed 1 night in Nov 2023
Response from Amsterdam Castle on 6 Nov 2023
Thank you!

6/10 Okay

Robert

Stayed 2 nights in Oct 2023
Response from Amsterdam Castle on 2 Dec 2023
Thank you.

10/10 Excellent

JULIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, comfortable, charming and very friendly service, The perfect hotel to stay in Amsterdam.
Stayed 1 night in Oct 2023
Response from Amsterdam Castle on 24 Oct 2023
Thank you!

6/10 Okay

Rose A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amsterdam Castle on 2 Dec 2023
Thank you.