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"The pool, sauna and hot tub areas were closed and we weren’t made aware of this ahead of time, which for us was significant because my husband is disabled and could not get to the up the hill location of the alternate location for the sauna, pool and hot tub. Additionally, the alternative location was open until just 15:00. Which didn’t work for my daughter who works remotely. So the trip we planned didn’t end up being the trip we planned. We were offered a refund of sorts, but a simple “heads up” would have been much preferred and would have saved our family birthday trip for my husband. The room was loud in that you could hear neighbors, but the view from our balcony and the hotel food was excellent."

"Perfect location next to interlaken west train station! So convenient"

"Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff."

"Excellent"

"Clean room. Close to activities"

"It was a nice hotel, very clean and good location!"

"Lovely! Every room has a view. Good breakfast."

"Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful."

"Room was good, clean room and bathroom. Good location, would recommend staying in this hotel."