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Reviews of Madaba Hotel

2.5 out of 5
Madaba Hotel
Center of Madaba, Madaba

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 7 out of 42 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Tibi, Prague

Travelled with partner
The hotel is ok for staying one night, the facilities are clean. Something to highlight is the location, the hotel is in the city center near to all important tourist places, restaurants, and shopping.
Stayed 1 night in May 2019

8/10 Good

Macarena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was non functional as it was stuck and leaky. Ceiling windows and closet had Fungus . The Ventilator was not working, so basically all the smell from the WC would end up in the room The bathroom floor was covered with Pee remains, easily detected by the smell. Furniture was stained We asked for them to change our room to the one booked on your website, they said that they were all booked and that Expedia had overbooked. We asked if they can surcharge but upgrade us but they refused, stating that the better rooms are already booked. This hotel is a disgrace for it to be on your website. The minimum level of human decency is not met. You would not want your god or cat to live in such conditions.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and hospitable
Nice place, basic, but everything we needed was there. The owners are lovely and friendly, we had some tea, a chat and a game of cards with them, we was made to feel very welcome and loved our stay there, just wish we had a longer visit. Thank you
Stayed 1 night in Jan 2019
Response from Madaba hotel on 30 Jan 2019
انتم اصدقاء رائعون لقد استمتعنا معكم ونشكركم لختياركم فندقنا ونحن بأنتضاركم في العطله القادمه اهلا وسهلا بكم

10/10 Excellent

Phillipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Very friendly in Madaba hotel. They trying hard to be good ...
Stayed 1 night in Dec 2018
Response from samer on 19 Jan 2019
thank you for choosing our hotel you are welcomed any time

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from Samer on 19 Jan 2019
Thank you for choosing our hotel - madabah hotel you are welcomed any time

10/10 Excellent

Verified traveller

Highly recommend
The hotel is situated at the heart of Madaba, with a short walking distance to all the tourist attraction. The manager was very welcoming even at 1am and the room was clean. Highly recommend
Stayed 1 night in Sep 2018
Response from Samer on 19 Jan 2019
Thank you for choosing our hotel - madabah hotel you are welcomed any time ♥️

10/10 Excellent

ZHUOYUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden gem
very comfy and clean. the owner upgraded our room as.well everything works great
Stayed 1 night in Sep 2018

10/10 Excellent

Bill/hulya, State College, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with extremely accommodating and warm hosts
Stayed 1 night in Aug 2018

8/10 Good

Theblokewiththe, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed for one night. The staff were friendly and it was fine for a budget hotel.
Stayed 1 night in Jan 2018
Response from jeris on 4 Feb 2018
thank you

6/10 Okay

nichole, california

Liked: Staff & service
Disliked: Property conditions & facilities
January 2018 college students
Not hot water! Terrible wifi Offered a ride and back ro the dead sea for 20 but we would only be able to stay for 1 hour. -_- We found something else and we stayed at the dead sea for 4 hours ! Pros They served us hot tea or coffee for free Free breakfast Clean bathrooms Comfy beds
Stayed 1 night in Jan 2018
Response from samer on 17 Feb 2018
thank you

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find another place
The bed and blankets were so dirty I didn't even use it. The room was so cold I slept with my jacket on. Starting 5am the mosque continuously blasts prayers on the speakers, no way you can sleep after 5am.
Stayed 2 nights in Jan 2018
Response from samer on 17 Feb 2018
thank you

2/10 Terrible

Soongun

Disliked: Cleanliness, property conditions & facilities, room comfort
Hidden/ Lower Basic
Don't try to find it. Just find the Greek Church and walk.
Stayed 1 night in Dec 2017
Response from samer on 17 Feb 2018
thank you

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Moyen
Bonne situation géographique, difficile à trouver et stationnement difficile. Peu de permanence à l'accueil. Wifi à améliorer. Chambre du rez-de-chaussée à éviter (bruit du groupe électrogène et de l'accueil de nuit). Salle de bain exiguë.
Stayed 1 night in Mar 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualite prix
Hotel basic mais avec de bon lit de leau chaude et du chauffage dans les chambres ce qui est loin d'etre negligeable en hiver. Notre meilleur experience d'hotelerie en Jordanie.
Stayed 1 night in Jan 2020

6/10 Okay

Claire

Disliked: Cleanliness, staff & service
Welcome to jordan
Très moyen, sale, pas de draps ni serviettes, sanitaires communs.
Stayed 1 night in Nov 2019
Response from Senor on 21 Dec 2019
Hola sentimos los inconvenientes que tuvo en su estancia en nuestro hotel, tomaremos en cuenta su comentario. Gracias.

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Pour 1 nuit convenable.. Accueil très sympa roof top super
Stayed 1 night in Sep 2019

6/10 Okay

AC, Spain

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel con excelente ubicación y excelete rooftop para desayunar y pasar la tarde. Hotel y habitaciones muy sucias. Camas con la ropa de cama sucias y con muchas moscas.
Stayed 2 nights in Aug 2019

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Accueil très chaleureux et sympathique avec courtoisie le petit-déjeuner à la hauteur ils nous ont mis vite très à l'aise. Nous nous sommes sentis comme faisant partie de la famille. On ne peut espérer mieux en accueil et convivialité. A recommander à 100%.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Alan

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Raija

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahdas, likainen, pelkkää jääkylmää vettä, huono aamiainen, henkilökunta ei paikalla saapuessa eikä muulloinkaan juuri näyttäytynyt. Ei WC-paperia, kaikenkaikkiaan erittäin epämiellyttävä kokemus.
Stayed 9 nights in Feb 2019

8/10 Good

jean-sebastien

Liked: Cleanliness, staff & service
Not perfect but the ffriendliest hotel around !
The owners were so friendly and directly made us feel at home, the location couldn't be more central. The only downside was that it was pretty cold at night even with the AC, and pretty bad isolation from the windows so we were surely waken up by the 5am morning prayer.. Little problem in the shower and no wifi in room also but overall, I'm sure they'll fix all that soon, we're happy to have stayed there and to have meet the owners :)
Stayed 1 night in Jan 2019

8/10 Good

Rimantas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geras
Kuklus, tvarkingas viesbutis, labai nuosirdus seimininkai. Skani arbata ir pusryciai...
Stayed 1 night in Nov 2018
Response from samer on 19 Jan 2019
thank you for choosing our hotel you are welcomed any time

6/10 Okay

Marzena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018
Response from samer on 19 Jan 2019
thank you for choosing our hotel you are welcomed any time

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Bec, Troyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel agréable et top! Les chambres sont propres. Un the de bienvenue ! Seul bémol, nous n'avions pas d'eau chaude!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Formidable acceuil
Séjour très agréable, le propriétaire est aux petits soins. L’hotel Dispose d’une grande terrasse très agréable ou prendre le thé offert. On peut aussi y dîner. Nous avons goûter au plat maklouba c’était Délicieux.
Stayed 1 night in Aug 2018
Response from Samer on 19 Jan 2019
Thank you for choosing our hotel madabah hotel you are welcomed any time

10/10 Excellent

Habiba

Perfect
Très bon accueil Ueli et terrasse très sympatique La chambre était propre et fonctionnelle
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

2/10 Terrible

Sacha, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Personne à la réception à notre arrivée. 30 minutes d'attente! Chambre sans fenêtres, une serviette pour 2. Pas d'eau a la douche au réveil . Mur qui s'effrite... Détecteur de fumée débouté Catastrophique !
Stayed 1 night in Aug 2018

6/10 Okay

saif, rotterdam

Liked: Staff & service
Leuk in hartje van Madaba
Lekker ontbijt en eten bestelen bij he personeel van het hotel is een aanrader.
Stayed 3 nights in Jul 2018

6/10 Okay

Jeroen, Amsterdam

Liked: Staff & service, room comfort
Leuk hotel in het centrum
Prima plek, op rij-afstand van mount Nebo, de Dead Sea, Jerash en Ajloun. De kerk met de mozaieken vloer ligt letterlijk om de hoek. Leuke buitenplek, waarbij er thee voor je wordt gezet. Minpuntje was de douche die lekte en voor een natte badkamer zorgde.
Stayed 2 nights in May 2018
Response from Amer Maayah on 30 June 2018
Dear Mr. Jeroen, Greetings from Madaba Hotel, We Very much appreciate your positive review on the Expedia.com Your notes were well received and taken care of. Thank you for choosing the Madaba Hotel ,we are looking forward to welcoming you again. Best Regards, General Manager Amer Maayah

8/10 Good

Florence, Castricum

Liked: Cleanliness, staff & service
Stadshotel in Madaba
Hotel ligt gunstig t.o.v. het vliegveld (je hoeftniet door Amman heen midden in de nacht als je aankomt). Parkeren op straat. Ligt bijna tegenover St George Church. We hadden een zeer gehorige kamer achter de receptie, zonder ramen. De tweede kamer was eenvoudig maar had wel ramen. Weinig ruimte om een koffer neer te zetten. Personeel was geweldig en heel gastvrij, Fraai dakterras en goed ontbijt
Stayed 2 nights in Apr 2018
Response from Madaba Hotel on 10 May 2018
Thank you for your review. We are a small family owned hotel in Madaba- we were the first hotel in the city decades ago- so unfortunately our rooms are not very spacious. Thanks for your remarks and safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiäre Atmosphäre
Sehr aufmerksame Gastgeber. Informative Tipps, Schnele Kontaktaufnajhme
Stayed 1 night in Mar 2018
Response from Samer on 4 Apr 2018
Hello! Thank you for your kind review. We hope you had safe travels after leaving our hotel and you are welcome back anytime!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Skromny standard, ale i tak warto!
Bardzo przyzwoity skromny hotelik, raczej dla turystów budżetowych. Wygląd pokoju zdecydowanie odbiega od tego ze zdjęcia. Na plus cisza w obiekcie i za oknem (wychodziło na wewnętrzne podwórko - to zaleta!), ładny wystrój części wspólnych, porządna łazienka, przemiła ekipa prowadząca, możność korzystania z kuchni, częstowania herbatką. Małe odświeżenie pokoju by się na pewno przydało, ale i tak pozytywy przeważają. Polecam też sziszarnię po sąsiedzku.
Stayed 3 nights in Jan 2018
Response from samer on 17 Feb 2018
thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
direkt in der Innenstadt
Nettes hotel mit sehr nettem personal. Hatte zimmerschlüssel verloren, war aber kein Problem! Das nenne ich mal echt netten Empfang.
Stayed 2 nights in Oct 2017
Response from madabahotel on 9 Nov 2017
Hello   Thank you all and welcome any time With Regards herzlich willkommen   Vielen Dank und jederzeit willkommen Mit freundlichen Grüßen مرحبا اشكركم جميعا ومرحبا بكم بأي وقت مع تحياتي Madaba Hotel