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"There was no elevator. Pool and hot tub out of service. There was no fire detector."

"Check in with Sarah was not the usual for us. She was very deadpan and it seemed like we were interrupting her. She showed no emotion, was very slow, and left us wondering what she was doing in the service industry. Obviously not too happy about her job. Enjoyed our hot tub in the evening but when we went to the pool in morning there were no towels available. I went to the front desk and they said they would get some to us right away. After swimming for a half hour and a ten minute soak, still NO towels. We dripped all the way up to our room. Overall, we enjoyed our stay. Just a couple items that we had not encountered on previous stays. Still our number one choice in Vancouver. "

"Staff were super nice and helpful. Definitely a bit aged in the hallways and the breakfast was iffy but overall fine for a night stay."

"I would have given a 5star just for the customer service. But just a few things wrong with the room. We got a jacuzzi tub room and when trying to unplug the tub every time the plug would not budge. The conditioner and body wash were both full but the pumps did not work and the top does not come off. I will say too 3 continental breakfast!!! We will absolutely return."

"El agua de la tina no fluía rápido parece tapada lo demás excelente!."

"Very clean. Friendly staff. Easy to find and plenty of parking."

"Very good breakfast, especially the yummy cinnamon rolls, and the pork sausage. Pool sans hot tub great. Two suggestions for improvement: 1. Move hand soap dispenser closer to sink. It was placed at the far end of the counter, maybe 4ft away from the sink. 2.Also the TP was impossible to reach from the toilet for short people!"

"New clerk at the counter had some trouble with the computer. Nice suite size overall, but like most places it lacked furniture for two suitcases to be open at the same time. Like, hello, how about two suitcase folding chairs?"

"This was a fantastic find. Loved the full kitchen. Very comfortable. Great location. Excellent value for $$"