Top Hotels Near Amber Cove in from AU$49

"The room was outdated and the bathroom was old and dirty. The food was a 2/5."

"I’m sorry but it was not a good stay for me was very disappointed .1st hot water was not working at all .toilet was clogged .smelled like mold .furniture was from the 80’s broken down had no control of the AC . outlet broke my wire to my charger . puddle of water when i first walk in room was not clean .had to ask multiple times for extra towels floors were musty moist due to the mold . food was horrible Breakfest , lunch & dinner . I fell and twisted my Ankel & was bleeding and the front desk could not do anything for me not even give me a band aide .phone in the room did not work the whole 5 days I was there . no room service communication was horrible we would complain to the front desk nothing was done and was told us that when we went to el pilón they was going to compensate us with a bottle of wine for all the mishaps and when we got there they didn’t know what we was talking about I ask for credit and was told no I would not suggest this resort to anyone nor will I ever go back wish i can get my money back My ankle is still swollen and bruised cause they wasn’t able to provide me with no type of 1st Aid Kit not even a band aide so disappointed "

"Big resort, staff is friendly and the food at the buffet is decent, but the best food is at La carte restaurants"

"Bathroom towels and toilet paper was not replenished "

"Loud music in pool area from visitors. Not relaxing for others. "

"Group of 15 (5 kids 11-16 & 1 vs 0 18)House: beautiful and clean. 6 rooms, each has a balcony and view of the oceanPool: Pool is nice and was cleaned twice a week. Hot tub was warmer than the pool and they made it hot when asked, which made it more fun in the rain.Staff: Fantastic! Absolutely amazing! The 2 ladies would cook/clean during the day time hours. Kept it very clean and cooked great. Individual meals or large family style meals. They had some favorite options written down to help choose. They would give us lists of ingredients and either us or them would buy. One person sprained her cancel and stayed home alone from an activity and they waited on her to the point she was super happy not to have gone on the activity. We had a few sick people and the staff was extremely helpful as well. A little Spanish helps (house manager speaks English well), but the staff is so kind and patient with this that Google Translate is great.The security guard was a great addition even though I thought we were pretty safe without him. The neighborhood seemed the safest in all of Puerto Plata.House Manager was very helpful with information, transportation and quick to respond. Their excursion guy was very helpful as well. "

"The pool was excellent, the property was clean and groomed. The apartment was clean and well maintained "