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Reviews of Sleepcph

2.5 out of 5
Sleepcph
23 Nyrnberggade, Copenhagen

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 269 reviews" "
Rating 8 - Good. 121 out of 269 reviews" "
Rating 6 - Okay. 25 out of 269 reviews" "
Rating 4 - Poor. 14 out of 269 reviews" "
Rating 2 - Terrible. 12 out of 269 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This place is sort of like a “We Work” hotel. Everything was automated. There was no reception desk on site. The location also seems a bit suburban. But the facility itself was very clean, very spacious and very near a metro stop making transit into Copenhagen proper super easy. Or, for my purposes, a quick return to the airport effortless.
Stayed 1 night in Oct 2023
Response from Guest Relations Team on 24 Oct 2023
Hi Jason! Thank you for choosing our hotel and sharing your feedback. We look forward to welcoming you back to the hotel in the near future!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from SleepCph on 4 Oct 2023
Hello Taylor! Thank you for choosing to stay with us and for your review! We're looking forward to your next stay with us soon!

8/10 Good

YU, riverside

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean for all its shared spaces: the toilet, shower, and kitchen. The kitchen has quality cooking equipment. It's a great place for people traveling light without big luggage.
Stayed 4 nights in Jul 2023
Response from The Guest Relations Team on 12 July 2023
Hi Yu,Thank you for the wonderful review. We are happy that you enjoyed our facilities and our staff will be glad to welcome you again in case you decide to visit Copenhagen once more!

8/10 Good

A J C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and functional for somewhere simply to sleep and get clean after a days exploring
Stayed 4 nights in May 2023
Response from The Guest Relations Team on 17 May 2023
Hi A J C! Thank you for leaving us with your feedback! We are glad that you are satisfied with your stay! We hope to host you again soon!

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guest Relations Team on 10 May 2023
Thank you for your positive review. We would gladly host you another time!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. No staff present as it is a self service hotel.
Stayed 1 night in Sep 2022
Response from Guest Relations Team on 18 Sept 2022
Hello James, Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest!

8/10 Good

Lars

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very basic rooms, but clean and quiet, and the bed was very comfortable. Room was not ready at check in time but reception attended to this very quickly and even left us a bottle of wine to make up for the delay.
Stayed 2 nights in Jun 2022
Response from Guest Relations Team on 4 July 2022
Hello Michelle, Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us overall! We hope your next stay is just around the corner. Contact us if there is anything else we can help you with.

10/10 Excellent

Donatas

Stayed 3 nights in Mar 2022

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel. It’s a barebones hostal without staff or any facilities on the premises. The rooms are bare, no closet, no desk, no chairs.
Stayed 6 nights in Oct 2021
Response from The guest relation team on 14 Nov 2021
Hi Luis, Thank you for taking your time to review your stay. We are sorry that we haven't lived up to your expectations. We are a self check-in hotel, with no physical reception, but we do have a team on call 24/7 ready to assisty you. At SleepCph we offer a variety of different room types; some very basic with shared bathroom facilities, and others with private bath and more amenities. When booking it is stated on the website as well as on your booking confirmation what the room type includes. We hope to get an oppertunity to welcome you back in the future!

2/10 Terrible

Oliver

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We confirmed our arrival time with the hotel several days beforehand, and when we entered the room the place had not been cleaned from the previous guests. There were dirty sheets on the bed, trash in the trash cans and used towels on the floor. We called the number listed in the room and they said the housekeeping was running late. They did not change us to another room, they told us we had to wait until the housekeeping arrived and cleaned. We waited about 30 minutes for that to happen. The housekeeping staff was apologetic. What was the point of confirming our arrival time if the room wasn't going to be clean when we got there? Would not recommend.
Stayed 1 night in Oct 2021
Response from Guest Relations Manager on 26 Oct 2021
Dear Oliver, Thank you for taking the time to share your experience. We deeply apologize that you had to wait for us to prepare your room. Since we were fully booked, we did not have any other room available for you to move in to. We have tried to reach you beforehand to inform you of a possible delay but couldn’t go through. Our only goal is to make our guests happy but sometimes the unpredicted events can happen. We hope to have the chance to host you again in the future and earn back your trust. Kind regards,

6/10 Okay

Erik

Business traveller
Disliked: Room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Really good staying!
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are nice, considering how affordable they were. The hotel seemed almost a little bit empty and abandoned, and it smelled like someone needs to let in some fresh air. I appreciated that I didn't need to think about check in and check out, and it seemed like the hotel staff would have been easy to reach if we would have needed any help. It was super easy to take the metro to the airport and I would definitely stay there again, if I needed to get to the airport easily in the morning.
Stayed 1 night in Jul 2021

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, room comfort
Good hotel
Close to metro station, located in a quiet neighbourhood. Missing TV, aircondition in the room.
Stayed 2 nights in Jun 2021
Response from Michael on 1 July 2021
Thank you for your feedback! We will take note of your concerns to serve you better. Hoping to host you again!

2/10 Terrible

Emin

Disliked: Staff & service
Stayed 1 night in Jan 2021
Response from Christian on 28 Jan 2021
Hi Emin, would you send us via email what went wrong during your stay?

10/10 Excellent

Suvichak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2020
Response from Christian on 16 Sept 2020
Thank you for the perfect sore. Feel free to come back anytime!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Jonas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overrated and overprized
Overrated and overprized - dotmitory style should be cleare and parking was just regular on street if any free spots.
Stayed 1 night in Aug 2019

8/10 Good

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to metro and easily accessed. Helpful staff and quiet at night. Bathrooms are clean, and. A well run hostel rather than a hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

EJ, Ottawa, Ontario, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, and easy to find one’s way around. Great kitchen.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

6/10 Okay

abhinandan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Kitchen was amazing👌 8 of us traveled and it worked out great. Metro station was close so it was easy to go places and the best part was easy access to and from the airport by metro.
Stayed 3 nights in May 2019

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepcph was central to everywhere we wanted to go, was very clean & staff were very friendly & helpful. When I come to Copenhagen again I will definitely be staying here again
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice, clean rooms, friendly staff. The kitchen is fabulous, there are also fridges to use. Highly recommended, SleepCPH is a great value in Copenhagen.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Everything is clean and modern. Great facilities. If you come in night and hungry i am sure you will find something to eat in box called “eat it if you want to”;) metro station about 3 minutes walk, shop just around the corner and city centre about half an hour-40 minutes walk, beach 10minutes walk;)
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Asta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay
Cleanest hotel ever! Definitely worth o fthe money. Clean and peaceful neighborhood, grocery store was close, within walking distance from everywhere. Will return!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My private room w/2 single beds was huge! The shared kitchen had the best appliances I’ve ever seen anywhere. Close to Metro, great value for the price. It would be perfect for families too since you can cook and spread out. The only drawback is that like most anywhere these days, other people sharing the place might not clean up after themselves. Not the property’s fault!
Stayed 6 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room. Would be better if the shared toilet/bathroom could be cleaned up more regularly!
Stayed 5 nights in Nov 2018

6/10 Okay

Ross

okay for sleep before early flight or so. floors/walls have no sound proofing and are so noisy you can hear all people walking/packing moving suitcases
Stayed 1 night in Nov 2018

8/10 Good

shengnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Be sure to get door code before you leave airport free wifi or you will have to find a local to call them and get it
Stayed 1 night in Oct 2018

10/10 Excellent

Leong, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is ready for early check in, staff is friendly, room is clean bed is comfy, kitchen and dinning area is good, i buy my food put in refrigerator prepare for next day breakfast. lift is not operate all the time, so if heavy luggage need to carry own self.
Stayed 2 nights in Oct 2018

2/10 Terrible

Erik, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this place
Horrible! Scam, scam, scam! Avoid at all cost. I don't understand how they are allowed to be in this platform. We had requested different checking time. At the hour, they wouldn't open the door or answer phone (they don't answer the phone in general). This place is a scam, beware.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and clean
Something of a mix between a hostel and a hotel, SleepCPH has simple rooms with shared bathrooms and kitchen. The kitchen was very clean and spacious and the bathrooms were also modern and clean. I liked the easy check in after hours - I was given a code via email to get access to the building and a key card was waiting for me. Some might find it impersonal but I liked the simplicity. The neighborhood is not the most exciting in Copenhagen but it is a 5-10 minute walk to buses and metro.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Back in Copenhagen
I stayed in room 15, which is a tin room, very clean and spacious. Bed linen, towels and gowns are provided. SleepCPH is a bargain to stay at in expensive Copenhagen. It is located 5min walk from Lergravsparken metro station, which is about a 7-9 min ride from the airport and just two stops away from the heart of Copenhagen, namely Kongens Nytorv. Guests have access to a very large Clean kitchen, no need to wash dishes, just pop in the dishwasher. There are also 2 large fridges. I shared the clean toilets/showers with other guests. If you are a light sleeping, bring ear plugs as some guests slam their doors. Also bring an sleeping mask. Overall a very nice stay, I will check in here again. Just a suggestion: Please email the door code a few days before the arrival date. I did not check my emails, luckily someone was there to open for me, otherwise I would have been waiting outside for a long time.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Far from city centre, looks bad on the outside. But it’s not bad .
Stayed 2 nights in Aug 2018

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Pia, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel halfway between town and the airport. And very affordable .
Stayed 1 night in Aug 2018

10/10 Excellent

Liz, Hillsboro, OR

Liked: Cleanliness, staff & service, room comfort
Quiet location, close to the airport, clean facilities and room, comfortable bed. The provided bathrobes were an unexpected plus. The hostel owner was very helpful and friendly. He went above and beyond to show us around the facility and assist us with whatever we needed. Would definitely stay here again if I’m ever in the area.
Stayed 1 night in Aug 2018

8/10 Good

Jane, NH

Liked: Cleanliness, property conditions & facilities, room comfort
I loved the property in general, the closeness to the metro especially. The room was all I needed, the place was quiet and the shared bathroom more than sufficient. The kitchen was new and modern and not too crowded with plenty of room for one’s own food. The main negative was the noise outside my window from the machine shop next door that ran until 23:00 and started up again at 8 am. However, I found that if I shut the window and put on a fan that was available in the hall, I could shut it out. There is no staff there after 4 pm, which was another worry. But I would stay again and recommend it. Just ask for a room on the quiet side.
Stayed 2 nights in Aug 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A basic but comfortable hotel room.
Stayed 1 night in Aug 2018
Response from Anna on 10 Aug 2018
Hi Lisa thank you for your kind words towards us. We hope to welcome you again one day. Best regards Sleepcph

6/10 Okay

Amarendra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not for family stay
No AC, Mirror, TV, Phone, problem with key
Stayed 2 nights in Aug 2018
Response from Anna on 12 Aug 2018
Dear Amarendra Thank you for your comments. We apologize if we have at any time give the expression that you would find this facilites in the room with us. We have double checked our profile to make sure that it has never been advertised. Our keycards are programmed to work from 10am on the day of arrival and until 10am on the day of departure. Guests arriving earlier than 10am or leaving after 10am might experience that their card is not valid. We hope you enjoyed Copenhagen again thank you for your review. Best regards Sleepcph

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring Copenhagen
Great location, lovely and clean. Great staff, amenities and free coffee! Loved it.
Stayed 2 nights in Jul 2018
Response from Anna on 13 Aug 2018
Dear David, thank you so much for taking the time to write such a nice review about us. We hope to welcome you again one day Best regards Sleepcph