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"We had an amazing stay at Hampton by Hilton Vienna West. The staff were friendly and efficient, making check-in and any requests seamless. The hotel is very well-connected: tram, metro, and bus stops are all within a 5-minute walk, and the airport is just 30–40 minutes away using public transport. It’s about 15 minutes to the city center and main attractions, which is perfect for sightseeing. Luggage storage was available, which was a big help on our last day. Breakfast was a highlight—buffet style, starting at 6 am, ideal for early tours. Rooms were comfortable and clean, and the 24/7 gym is a great bonus. Overall, a top choice for convenience, comfort, and service in Vienna."

"Arrived very late because of some issues, but got a warm welcome from the staff. This hotel is near a train stop making it easy to get to the city center. I loved the elegant room decor. This is across the Schrobunn Palace and grounds. Great value!"

"The rooms were very nice and the restaurant in the hotel was amazing. Staff were great and location couldn’t have been better. Very convenient to shopping and everything was outside of the doorstep."

"Hotel room was lovely and big, with the added touch of a bluetooth vinyl player and speaker. Breakfast was great, good quality and varied! The rooftop bar has fantastic views, you can really see how well located the hotel is! We could walk anywhere in the city centre within 20 minutes, and even walked to Schonbrunn in 45 mins."

"The room was sparse and small but it was blissfully quiet. The most quiet place I have ever slept in fact. Staff were friendly and the breakfast is a nice spread. It’s an easy walk from the Schönbrunn U4 station. "

"Self check in a bit confusing, although bar staff will usually help. On line check in recommended, but couldn't find the link to do it on line. Great location for centre of Vienna. Great breakfast experience. Rooms always comfortable."

"located in the Vienna West Bahnhof complex which has a shopping mall and access to the Vienna metro and tram systems as well as the stop for the Vienna Airport bus service. Walkable area for shopping and finding enjoyable places to eat."

"Very friendly staff, clean and spacious room very good value for money "

"The hotel was very clean and cozy. Hotel staff were very friendly and helpful but the restaurant staff let the team down. I once tried to order room service and the restaurant would not pick up the phone and then when they finally picked it up, they hung up the phone right away. When I asked at reception, I was told that the restaurant must be very busy. I also had another unpleasant experience at the restaurant during breakfast. I walked towards an empty table that was free and as I put the plate down, the waiter came over and told me to move because another couple wanted to sit there. The couple came over with their plates and I was just standing there, not knowing what to do with myself… he did not even offer a different table, just told me to move, it was such an unpleasant experience and so, so rude to treat guests like this. This really took away from the whole experience, I think that if the restaurant staff were professional and friendly, I’d give a 5 star rating. "