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"The view was amazing and the food was really good. Dinner was delicious and the service was excellent. The spa area and breakfast were also very good. However, the room unfortunately did not meet our expectations, especially considering we paid extra for a superior room. The condition of the room was not great, several power outlets didn’t work, there was an unpleasant smell coming from the toilet, and the balcony wall had some visible damage. Bathrobes were initially missing, but they were provided quickly after we asked. Overall, we still enjoyed our stay and would come again, but we would definitely choose a better room next time."

"Fantastic rooms, pool, very good breakfast"

"10/10. Kind and helpful staff. Got our room ready early so we could nap after our flight. Fantastic food. Breakfast buffet was extensive with so many fresh choices. Massage and spa services were excellent. Ski shuttle to main Kitzbuhel gondola available- but the walk was so easy and beautiful - we preferred walking. Absolutely recommend this hotel. "

"Quality all round and the best spa complex I have ever seen!"

"Clean room, very friendly and accommodating staff, quiet and very relaxing environment."

"Modern and clean. Super breakfast. Good value for money. Short walk from Railway station. City centre location. Only downside: no English speaking TV News channel available."

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."

"We enjoyed our stay and the location was great. The lounge/restaurant area was a lovely space to relax by the fire and have something to eat and drink. The rooms were nice but could do with some extra features like somewhere to put the suitcase and some better lighting (it was too dark). We also found very limited bathroom amenities for a hotel of this standard. For example a one product "does everything" which I find is more of a 3 star hotel feature. "