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"This was a really beautiful place to stay, but the front office was just awful. No help or information whatsoever in trying to accommodate the guests in information about the hotel, the surrounding area and things to do in the hotel. In addition, one day our room was not cleaned and the front desk didn’t want to compensate in any manner except that they were “sorry”. Didn’t even offer anything to help rectify the mistake."

"Room was clean and nice. Food in the restaurant (meat) was excellent and the staff was attentive. Will definitely go again. "

"The staff is friendly, professional and welcoming - the entire facility is well kept, the grounds are clean and easy to get around. The room was super clean, plenty of towels, comfortable bed, lots of lights, outlets, etc. A/C and heat were excellent - we were pleased to be upgraded to a nice cabin with more space - free bottles of water and a cake - what a nice touch. Breakfast is plentiful, varied and delicious. All in all - we were very pleased and would gladly recommend this place as well as come back again."

"The room was adequate and clean but the original room was outside the main building complex and was older and not to my liking. I requested a change to the main building and the staff was courteous and helpful and they geeantmy request"

"Great stay "

"great place and quiet "

"Good food"

"The fixed price kosher meals in the milk/fish restaurant were unbelievably diverse and superbly done. The facility was very beautiful, very upscale. The views of Rosh Pinna and the rest of the valley below were amazing when eating on the terrace. The staff was outstanding and very helpful and very friendly. Lots of staff. "

"Exactly as expected "