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Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.2 out of 5 Very good
990 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationAustralian Aboriginal Dreamtime Gallery9 min walk
Popular LocationTodd Mall10 min walk
Popular LocationAdelaide House10 min walk
AirportAlice Springs, NT (ASP)16 min drive

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  • Deluxe Room, 1 King Bed, Balcony, Garden View

    4.6/5 guest room rating

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Balcony, Garden View
  • Deluxe Room, Multiple Beds, Garden View

    4.3/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 4
    More detailsDeluxe Room, Multiple Beds, Garden View
  • Standard Room, 1 Queen Bed

    4.6/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Twin Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsStandard Twin Room, Multiple Beds
  • Superior Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Superior Twin Room, Multiple Beds

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    More detailsSuperior Twin Room, Multiple Beds

About this area

Alice Springs

Located in Alice Springs, Mercure Alice Springs Resort is near a train station and on the riverwalk. Joint Geological-Geophysical Reserve and Alice Springs Telegraph Station Historical Reserve reflect the area's natural beauty and area attractions include Alice Springs Reptile Centre and Museum of Central Australia. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
View map
Popular Location

What's nearby

  • Australian Aboriginal Dreamtime Gallery - 9 min walk
  • Todd Mall - 10 min walk
  • Adelaide House - 10 min walk
  • Alice Springs Reptile Centre - 13 min walk
  • Royal Flying Doctor Service - 15 min walk

Getting around

  • Ciccone Alice Springs Station - 7 min drive
  • AirportAlice Springs, NT (ASP) - 16 min drive

Restaurants

  • Barra on Todd Restaurant — 1 min walk

About this property

Mercure Alice Springs Resort

Luxury Alice Springs hotel in East Side with free parking
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a bar/lounge, a conference centre and dry cleaning are on-site. All 139 rooms offer free WiFi, fridges and LCD TVs. Minibars, room service (during limited hours) and hairdryers are among the other amenities available to guests.
Mercure Alice Springs Resort offers 139 forms of accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 20-25 for adults and AUD 12-13 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Japanese
  • Korean

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 July 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 20 and AUD 25 for adults, and AUD 12 and AUD 13 for children (approximately)
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Alice Springs Resort
Chifley Resort
Chifley Alice Springs
Mercure Alice Springs Resort East Side
Mercure Alice Springs East Side
Mercure Alice Springs East Si
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Frequently asked questions

Can I cancel my reservation for free at Mercure Alice Springs Resort and receive a full refund?
Yes, Mercure Alice Springs Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Alice Springs Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Mercure Alice Springs Resort have a pool?
Yes, this property has an outdoor pool.
Is Mercure Alice Springs Resort pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Alice Springs Resort?
Self-parking is free at this property.
What time is check-in at Mercure Alice Springs Resort?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Alice Springs Resort?
Checkout is at 10 AM. Late checkout is available for AUD 49 (subject to availability).
Where is Mercure Alice Springs Resort located?
Located in East Side, this luxury hotel is within a 15-minute walk of Australian Aboriginal Dreamtime Gallery, Todd Mall, and Adelaide House. Alice Springs Reptile Centre and National Pioneer Women's Hall of Fame are also within 15 minutes. Ciccone Alice Springs Station is 21 minutes by foot.
4.2
Very good
990 reviews
5 - Excellent
379
4 - Good
449
3 - Okay
125
2 - Poor
24
1 - Terrible
13

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
We stayed 3 days and next time we come to town we are coming back the staff are very freindly and we ate in the rest
Stayed 3 nights in Jun 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was away from main building was very good. Very quite compared to main building Kim at bar is the best cocktail maker
Stayed 2 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Staff & service, property conditions & facilities
Have been using the Mercure AliceSprings Resort for 3 years. The staff are always fantastic.
Stayed 2 nights in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night in February 2020. Lovely overall. My booking was on a second floor - luggage lift available for use provided that other patrons follow instructions to close all doors for the next trip. Ice machine in lobby of accommodation block which was the best! Room was lovely and luxurious, clean and fresh products. My garden view was overlooking the bike path along the Todd River - this translated to limited privacy, high power electricity wires buzzing constantly at balcony height and the sound of people arguing for a number of hours overnight. Thus the balcony was unusable. The cooling system and block out curtains reduced much of the noise. Didn't use the pool facilities but it looked popular - pool towels provided by hotel. Restaurant looked popular also with a varied menu. Limited tea, coffee, etc and small in-room menu. Staff were warm and helpful. Was able to book multiple activities through them, inclusion airport transfer, with recommendations by reception staff. Hotel is within walking distance to the centre of town and other local facilities. I will happily stay again in the future without feeling any need to book at the nearby, more expensive establishments.
Stayed 1 night in Feb 2020