Mercure Alice Springs Resort

Photo gallery for Mercure Alice Springs Resort

Featured image
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Mercure Alice Springs Resort

Mercure Alice Springs Resort

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
34 Stott Terrace, East Side, NT, 0870

Explore the area

  • Popular LocationAustralian Aboriginal Dreamtime Gallery9 min walk
  • Popular LocationTodd Mall10 min walk
  • Popular LocationNational Pioneer Women's Hall of Fame14 min walk
  • AirportAlice Springs, NT (ASP)16 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 28 Oct. 2021 - 30 Jun. 2022.

About this area

Alice Springs

Located in Alice Springs, Mercure Alice Springs Resort is near a train station and on the riverwalk. Joint Geological-Geophysical Reserve and Alice Springs Telegraph Station Historical Reserve reflect the area's natural beauty and area attractions include Olive Pink Botanic Garden and Museum of Central Australia. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

What's nearby

  • Olive Pink Botanic Garden - 6 min walk
  • Australian Aboriginal Dreamtime Gallery - 9 min walk
  • Todd Mall - 10 min walk
  • Adelaide House - 10 min walk
  • National Pioneer Women's Hall of Fame - 14 min walk

Getting around

  • Ciccone Alice Springs Station - 7 min drive
  • Alice Springs, NT (ASP) - 16 min drive

Restaurants

  • Barra on Todd Restaurant — 1 min walk
  • Monte's Lounge - 7 min walk
  • Bojangles - 8 min walk
  • Page 27 - 9 min walk
  • Loco Burrito - 9 min walk

About this property

Mercure Alice Springs Resort

Luxury Alice Springs hotel in East Side with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. All 139 rooms offer free WiFi, fridges and LCD TVs. Minibars, room service and hairdryers are among the other amenities available to guests.
Mercure Alice Springs Resort offers 139 forms of accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 20-25 for adults and AUD 12-13 for children
  • 1 1 restaurant
  • 1 1 poolside bar and 1 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • Hindi
  • Japanese
  • Korean

Business services

  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 49

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 28 October 2021 to 30 June 2022 (dates subject to change).
The following facilities or services will be unavailable from January 1 2022 to June 30 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • One of the swimming pools
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 20 and AUD 25 for adults, and AUD 12 and AUD 13 for children (approximately)
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alice Springs Chifley
Alice Springs Chifley Resort
Alice Springs Resort
Chifley Alice Springs
Mercure Alice Springs Resort Opening July 2017
Chifley Resort
Chifley Resort Alice Springs
Resort Alice Springs
Mercure Resort Opening July 2017
Mercure Alice Springs Opening July 2017
Mercure Opening July 2017
Mercure Alice Springs
Chifley Alice Springs Resort
Mercure Alice Springs Resort (Opening July 2017)
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 380 out of 991 reviews
5 - Excellent 38%
Rating 4 - Good. 447 out of 991 reviews
4 - Good 45%
Rating 3 - Okay. 126 out of 991 reviews
3 - Okay 13%
Rating 2 - Poor. 26 out of 991 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 991 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

2/5 Poor

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was advertised as having an indoor heated pool. What they dont tell you is that this is the local community pool around the corner. Attitude was poor at this being brought up, and had been by previous customers. Restaurant was below average for the cost charged. Far better to venture into local restaurants in town then to waste your money in the restaurant.
Stayed 2 nights in Jul 2020

3/5 Okay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room Service spoiled a good experience
Check in was good - room allocation was good - I had requested a room with minimal walking due to mobility restriction - and the room was great. I ordered a meal in my room as it had been a long day. I was told @ approx 6:00pm it would be 30-40 minutes - i continued working but by almost 8:00 pm it was too late to eat so i called to cancel the order - only to be told there was no record! A supervisor called back to offer a free meal - but at 8:00 I repeated .. it was too late to eat and i was going to bed. It was a shame that i had to repeat the experience the following nite - however I was luckier then - it did actually arrive. Its a nice property but with inconsistencies like this makes it difficult to make it a first choice - the place is neat clean and very comfortable
Stayed 2 nights in Jun 2020

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Noisey and disappointing
The room was dark and dingy. Super loud, kept on getting woken by other guests. Called reception repeatedly, didn’t stop the noise late into the night, and then starting very early in the morning. Bathroom small, with no fan operating. Very below average stay
Stayed 1 night in Jun 2020