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Reviews of Comfort Inn Albuquerque Airport

3 out of 5
Comfort Inn Albuquerque Airport
1801 Yale Blvd SE, Albuquerque, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1004 reviews" "
Rating 8 - Good. 343 out of 1004 reviews" "
Rating 6 - Okay. 144 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 48 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Los Poblanos is a special place that everyone should get to experience. I only got to stay 1 night but I made the most of it by touring the property and eating at Campos. Don't walk but RUN to stay there.
Stayed 1 night in May 2024

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked free breakfast, orange peel water, pool. Disliked gym equipment, coffee. Acoustic insulation could be improved. Overall, quite comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Hernaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Arminius

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, great parking. And pet friendly!
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josh at the front desk is ALWAYS AMAZING!!!
Stayed 1 night in May 2024

10/10 Excellent

Susan

Great front desk service
Stayed 1 night in May 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very helpful. The room was clean and spacious. The property was fenced and seemed safe. Very convenient to airport
Stayed 1 night in May 2024

8/10 Good

Sherilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very helpful and very nice, professional
Stayed 3 nights in Mar 2024

10/10 Excellent

Tony

Stayed 1 night in Apr 2024

6/10 Okay

Jenny, Peoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service gave me the wrong room 😒so another person should’ve walk in. Blow dryer didn’t work
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite part of my stays here is the extreme friendliness of Josh at the front desk. He’s always very friendly and professional. He leaves a wonderful first impression which is extremely important to me.
Stayed 1 night in Apr 2024

8/10 Good

Guillermina

Travelled with family
Staff was friendly and helpful about directions where the pool was and happy to help. Even called to ask if we needed anything. Everything was clean , free coffee and flavored cool water. Although we stayed 1 night, it was a perfect place to stay -Quiet. The AC kept the room comfortable. The bus shuttle was great. Overall best night’s sleep since I arrived in ABQ.
Stayed 1 night in Apr 2024

6/10 Okay

veronica

Travelled with family
Liked: Staff & service
Not enough parking spaces and i seen cockroachs in our room the day we checkout
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Marton, Budapest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great staff and nice rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Karry

Stayed 1 night in Apr 2024

8/10 Good

Samy, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 5 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times and Josh at the front desk is always extremely friendly, professional and very helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad chemical smell in hallway...toilet loose... noisy roomd
Stayed 1 night in Mar 2024

10/10 Excellent

Pamela, Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Cole

Liked: Cleanliness
Disliked: Property conditions & facilities
I was in room 217 which was connected to the pool atrium which I didn’t ask for. The ambient temperature in the room was 85 degrees even after running the air conditioner for 3 hours. The hotel was fully booked and has not given me a refund. I have a feeling this is an ongoing issue and the risk of getting an uninhabitable room is too high to book here. Stay away.

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a couple of live roaches in the room with us. But, when I left my phone charger, the staff was most accommodating to help me get it back.
Stayed 1 night in Mar 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in Mar 2024

8/10 Good

perry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tight parking spaces and would like more lighting
Stayed 1 night in Mar 2024

4/10 Poor

John

Disliked: Cleanliness
When we checked in and were in the elevator, a housekeeper was rude. She should leave her problems at home. While going to our room there was a very strong odor of bleach (clorox).
Stayed 1 night in Mar 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bgg
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kacie_

Travelled with family
Liked: Staff & service
The staff was great but the cleanliness is an issue there where stains on the sheets and stains on the bathroom wall. Overall for the price it’s not bad.
Stayed 1 night in Mar 2024

6/10 Okay

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Angela, Rio Rancho

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Gross. Wouldn’t stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024

10/10 Excellent

Jacqueline

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and every time the same guy checked me in. I wish I could remember his name because he has always been great! The first impression should always be a good one and he definitely does that. The rooms have always been clean and I enjoy the breakfast in the morning. The 1 time I was able to use the hot tub, I enjoyed it but didn’t go in the pool because it needed a little cleaning, but I keep mine extremely clean so I’m a bit picky about this. There were a l vagrant hanging around the outside of the property but otherwise it was pretty clean. I will continue to stay when I visit Albuquerque because my overall stay was very good
Stayed 1 night in Feb 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy I chose to stay in this place,Josh he did amazing job. I will leave it at 10 star, for he’s service and great customer service , Great job Josh 🙏🙏🙏 thank you very much.
Stayed 1 night in Feb 2024

8/10 Good

Karen

Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Stayed 3 nights in Mar 2024

4/10 Poor

Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The interior of the property is in poor condition. There is definitely a lack of preventative maintenance. The rooms had mold in the bathrooms, paint beat up, furniture and fixtures in poor condition. Non operating printer for the guests. Breakfast was passable. Stairwell doors didn’t operate properly. Was stunned to find that the stairwell doors were not fire rated.
Stayed 1 night in Mar 2024

10/10 Excellent

Margaret, Raton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the desk was outstanding. Her name was something like Tiana. March 1/2 So very helpful and polite. Give her a raise so you don't lose her.
Stayed 1 night in Mar 2024

6/10 Okay

Karl

Stayed 2 nights in Jan 2024

2/10 Terrible

juan

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was hot and air conditioning was not working properly Room was at 78 degrees all night
Stayed 1 night in Feb 2024

6/10 Okay

Sara

Stayed 1 night in Feb 2024

8/10 Good

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in , friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and pet friendly! The room was clean and comfortable! My only issue was there is a ton of “goat head” stickers in the sand so I was constantly picking them out of my puppers pads after taking them to the bathroom. I didn’t see any particular “pet safe” area that might be free from these. I know this is not something the hotel can control much. Over all I was very happy with the accommodations!
Stayed 1 night in Feb 2024

8/10 Good

Eric, Saint Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Dining area was nice but breakfast options were limited, especially gluten free choices. Staff were nice, including on the phone as we called to plan the stay. Parking was tight when we arrived around 9 pm - made it a chore to park in the back, then come in the side door with our stuff, but at least the room was near the side door. Room was smaller than I expected for a “suite” - but the king bed was nice and comfy for us and our dog. Room furniture e.g. coffee table was chipped. Shower was adequate, could use an upgrade. $15 add on pet charge seemed reasonable. In all: Good value for pet friendly and reliable brand near the airport.
Stayed 1 night in Feb 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfortable and clean. Nothing more, nothing less.
Stayed 1 night in Feb 2024

8/10 Good

Anny

Liked: Staff & service, property conditions & facilities, room comfort
Excellent customer service
The staff there is so friendly and welcoming. The front desk clerk that was there when I checked in had a line through the lobby but he handled it in a timely manner and was so polite to everyone of us checking in. I usually pack my own toiletries, but forgot to this trip. They were very accommodating. The pool was nice, but the pressure of the hot tub jets was overwhelming it was so intense it was impossible to sit and it was splashing so hard that it over spilled all over the top. The bathroom was a little dirty when we first checked in but other than that it was a nice stay. Will definitely come back
Stayed 1 night in Feb 2024

6/10 Okay

Israel

Stayed 1 night in Feb 2024