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"Spotless"

"Clean rooms, great buffet , great restaurant,plenty of parking "

"The room was quite spacious, with a separate lounge/ kitchen area and bedroom/ bathroom."

"The location is nice,The room was clean but the floor lamp didn't work and the sheets had a burn mark on them. I Went to the front desk to report it to get them changed out and ordered 2 cups of hot water for tea while I was waiting. We never received a new set sheets. I received the hot water to make tea and was charged for 2 teas even though I had my own tea bags and just needed hot water to brew it. The kitchen seems to have zero exhaust hoods so it's smoky all through out the hotel. You would think being in the Basque Country you would have a great breakfast but it was the equivalent to a generic American hotel breakfast. The staff was nice enough to refund us the money they charged us for the hot water the next morning. With just a little more attention to details and the hotel would make it a better stay. "

"The hostel didn't honor my pre-paid booking, they didn't let me check-in and I was left on the street without accommodation. Staff was very rude. Very bad experience and I can't reccommend APTC ETXEA Hostel at all."

"Apartment style hotel. Good sized, comfortable rooms. We did not cook but the unit had a cook top and seemed to have all the cooking supplies you'd need. If you are facing the main street it can be a bit noisy due to the traffic and nearby cafes but it's only an issue if the windows are open. There's a laundry facility that you pay via and app that was much appreciated and the machines worked well. The hotel has onsite parking with a typically tight Spanish parking garage. There is a public lot literally next door so I would compare prices before deciding where to go. There are quite a few cafe, restaurants, and some takeaways nearby but it's a pleasant 10-15 minute walk to the heart of the old city, which is very nice and has all kinds of dining options. The tram also runs with a few blocks of the hotel if you need to go farther afield. We would stay here again."

"If you like unusual architecture stay here! "

"We found the evening meal excellent and very good value."

"Decent truck stop with 24 hour food. Constant noise and light, so can't leave window open (also fumes)."