"Stayed 2 nights end of May and was disappointed. The beach setup was not as advertised in the photos and appeared unprepared for the season.
Basic amenities were lacking. Beach towels were not available at reasonable hours, and even after being told they would be brought out, they never were. Seating by the beach had no proper padding, and what was available was very limited and dirty. Visible trash everywhere along the shoreline area. People kept coming down looking for a spot and had to go back up because all there was, was wood bases.
Service was inconsistent and at times frustrating. In multiple instances, staff did not follow through — including long waits for simple things like a menu or coffee.
One incident at the beach stood out: I ordered drinks and food, added additional drinks for guests at a nearby table, and paid the full bill (~4,600 lek) plus a tip (6,000 lek total). The drinks ordered for the other guests were never delivered and he disappeared. When I followed up the next day with the server, he gave a different explanation than what was actually ordered and what the guests themselves confirmed. Basically he pocketed ~3,200 lek; it’s not the amount but the principle. I would strongly recommend not paying until all ordered items have actually been received.
Overall, the service and maintenance did not meet expectations, and the experience felt disorganized and unreliable throughout the stay."
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