Airport Hotels, Oceanside

"We could see the ocean a bit"

"For the price point and what we needed- this was ab"

"Step rise in pool is not safe. Pool railing is not safe. I was unable to get out of pool. When office was notified entire staff laughed at me. Maintenance helped me by getting 2 2 inch boards to use to get out. Railing was unusually short to sidewalk. Forst step was a 6 inch rise. 2nd and 3rd steps were 11 inch rise each. . I know ADA requirements are 4 to 7 inches. Owners did not seemed concerned at all. I specifically rented this hotel for 4 weeks so i could use the pool for walking excerise. I was unable and felt as if hotel did not care. Also chair lift was completely rusted and appeared ti not be working."

"Friendly staff "

"Worst hotel I’ve ever walked into in my life. From the moment I walked through the front door the front desk staff was judgmental., smug, rude, and un accommodating. You would be better off, taking your money and starting it on fire to get a better value. I do not recommend that anyone ever stay at this hotel unless they want to be treated like they are less than human. This is not a resort of any kind. It is literally a Chuck E. Cheese pizza with clowns working."

"My husband and I stayed @ Pala for our 24th anniversary. The staff was all great! From Front Reception to the Restaurants we ate at ( Pala Cafe and Noodles) and Impulse shop. Great food, great environment. Loved the live band NuVibz. The Spa is closed for renovation so I only gave the 3 stars for amenities."

"Great courtyard area with pool and adult spa. Direct access to the beach and great dining choices in walking distance. "

"It was great"

"Our stay was great! The kids loved the pool area and the room was clean upon check in. There were some renovations being done in the office area so the new office area was still accommodating. The only downside was that the laundry room was not in working order. The washers worked fine but the dryers did not have any heat in them so our clothes had to be taken off site near the airport for drying, after multiple times of trying to dry our loads. I didn't know the hotel went through a third party so by the time i had to go to the airport, i was told by staff that someone could've came to fix it."