Beach nearby, white sand
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Reviews of Punta Borinquen Resort

3 out of 5
Punta Borinquen Resort
Belt Street, Ramey Base, Aguadilla

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews" "
Rating 8 - Good. 295 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edberto, Vega Baja

Stayed 3 nights in Apr 2024

8/10 Good

MARNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and location. Rooms need a little update. Stayed only one night, will stay again.
Stayed 1 night in Apr 2024
Response from Elizabeth Ferrer on 24 Apr 2024
“Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!”

6/10 Okay

Jesus

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
The ac make weird noice,was hard to sleep. Also was never given the wifi passwoed and restaurant number as I was told was writing down
Stayed 1 night in Apr 2024
Response from J on 20 Apr 2024
Thank you for sharing, we will share this information for improvements.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great staff
Stayed 5 nights in Apr 2024
Response from Josabet on 9 Apr 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

8/10 Good

Adfred, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Stayed 5 nights in Apr 2024

10/10 Excellent

steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
They need to tell guests how the hot water system works upon check in
Stayed 1 night in Apr 2024
Response from J on 8 Apr 2024
Thank you for the feedback, we will share this information.

8/10 Good

Leonidas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

José A Arce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property but need more maintenance
Stayed 2 nights in Mar 2024
Response from Josabet on 5 Apr 2024
Greetings! We appreciate your feedback, as it allows us to improve the services we provide. This information will be shared for future improvements in our property. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Jailene

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción para pasar un fin de semana en familia. Ya es la 4ta vez que escojo este lugar.
Stayed 2 nights in Mar 2024
Response from Elizabeth Ferrer on 30 Mar 2024
Nos agrada saber que disfrutó de su estadía con nosotros. Diariamente, trabajamos arduamente para brindarles a nuestros huéspedes el servicio que merecen, por lo que le agradecemos por dejarnos su comentario. Muchas gracias por tiempo, ¡esperamos tenerle de vuelta prontamente!

10/10 Excellent

Clive

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food n hospitality
Stayed 4 nights in Mar 2024
Response from Alvin on 29 Mar 2024
Greetings. We greatly appreciate your feedback. We are pleased to know that you had a pleasant stay. We hope to see you back again soon!

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Edna, SAN JUAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel did not have hot water.
Stayed 1 night in Feb 2024
Response from Josabet on 28 Mar 2024
Greetings, Thank you for your feedback! We appreciate you sharing this information with us as we strive to continue giving a Great service. We will share this information with the management team. Again, thank you for stay with us hope to see you soon,

10/10 Excellent

eddie i

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Karla R. on 26 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
JUST EXCELLENT!
Stayed 1 night in Mar 2024
Response from Karla R. on 25 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

2/10 Terrible

Aidalina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It looked like an abandoned military base dorm room, the shades didn’t close all the way anyone could look in and it was too creepy for my liking, not my cup of tea.
Stayed 1 night in Mar 2024
Response from Josabet on 19 Mar 2024
Greetings! We appreciate your feedback, as it allows us to improve the services we provide. We apologize for any inconvenience you may have experienced during your stay with us. This information will be shared with our management, for future improvements in our property. We hope to have you visit us again soon. Have a great day!

8/10 Good

Francisco A

Travelled with partner
Liked: Cleanliness, amenities
I liked that the property was quiet, comfortable. I would stay again if given the option.
Stayed 3 nights in Mar 2024
Response from Elizabeth Ferrer on 17 Mar 2024
“Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!”

10/10 Excellent

Sonia, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for beach vacation!!!
Stayed 1 night in Mar 2024
Response from Karla R. on 17 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

10/10 Excellent

Omaida, Bradenton

Travelled with partner
Liked: Amenities
The atmosphere was wonderful
Stayed 1 night in Mar 2024
Response from Karla R. on 15 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Tim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, and the staff was friendly. We were a big fan of the restaurant and bar next to the pool. It was a nice place to hang out with family. The rooms were nice. The only thing that could have been better with the rooms would have been to clean the curtains. There was some mildew or mold on part of them. We loved the availability of a washer and dryer. It was perfect for washing sandy beach towels and suits. All we had to do was ask the staff for quarters.
Stayed 7 nights in Mar 2024
Response from Karla on 15 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Linette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel have a perfect location, is nice and rooms are big enough for a weekend stay. On the other side what I don't like is the restaurant. The food is not bad but the service is.
Stayed 3 nights in Mar 2024
Response from Alvin on 11 Mar 2024
Your review is very appreciated! We take feedback into consideration so we can always improve our guests' experience, and apologize for any inconvenience. We hope you visit again soon!

10/10 Excellent

Yan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Mireya

Travelled with partner
Liked: Staff & service
The property is more like a motel
Stayed 2 nights in Feb 2024
Response from Elizabeth Ferrer on 5 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Brian

Travelled with partner
Liked: Staff & service
We fell in love with the staff at the property. The restaurant was fantastic and the prices were good. The rooms are outdated and definitely in need of a facelift. They were military barracks before a hotel which is kinda cool. All in all we loved our time in PR, and will be back sooner than anticipated!
Stayed 8 nights in Feb 2024
Response from Elizabeth Ferrer on 2 Mar 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

4/10 Poor

Nicole

Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were great. The pool was clean, the room was as well. The real surprise for me was the bar and restaurant. They had a good selection of Puerto Rican beer, particularly Ocean Lab Brewing Co., and their snapper was amazing!
Stayed 1 night in Feb 2024
Response from Karla R. on 28 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

10/10 Excellent

Kevin

Stayed 5 nights in Feb 2024

10/10 Excellent

CIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time Thank you.
Stayed 2 nights in Feb 2024
Response from j on 26 Feb 2024
Thank you for sharing your experience. Hope to see you back soon!

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
JUST EXCELLENT!!
Stayed 2 nights in Feb 2024
Response from j on 25 Feb 2024
Thank you for sharing your experience!

10/10 Excellent

MARTHA LUCAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing!
Stayed 1 night in Feb 2024
Response from Alvin on 24 Feb 2024
Greetings! Thank you for your feedback. We are happy to know about your time hereAlvin. We hope to see you back soon!

10/10 Excellent

Marllorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful!
Stayed 2 nights in Feb 2024
Response from Josabet on 22 Feb 2024
Greetings! We appreciate your feedback, as it allows us to improve the services we provide. We apologize for any inconvenience you may have experienced during your stay with us. This information will be shared for future improvements in our property. We hope to have you visit us again soon. Have a great day!

8/10 Good

Christian L

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Clean, great location, great staff
Stayed 5 nights in Feb 2024
Response from Elizabeth Ferrer on 17 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

8/10 Good

Juan

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Karla R. on 28 Feb 2024
Thank you for sharing your experience with us. We hope you visit us soon, in the near future. Have a great day!

8/10 Good

Cynthia, Union City

Liked: Cleanliness, staff & service
Close to bqn, across from the courtyard that has a casino so you can just walk a few feet, plus Denys is there if you need a quick bite to eat. For the price it was great and convenient
Stayed 1 night in Feb 2024
Response from Karla R. on 16 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Henry

Stayed 4 nights in Feb 2024

10/10 Excellent

Clotilde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is close to the airport. The parking feasibility is a plus.
Stayed 1 night in Feb 2024
Response from Karla R. on 14 Feb 2024
Greetings! Thank you for your feedback. We are glad to know that you enjoyed your stay, during your time with us. We hope to see you again soon! Have a great day.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024
Response from Alvin on 12 Feb 2024
Thank you for your feedback, we hope to see you back soon!

8/10 Good

RICHARD

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Karla R. on 28 Feb 2024
Thank you for sharing your experience with us. We hope you visit us soon, in the near future. Have a great day!

10/10 Excellent

Denis Alejandro

Stayed 1 night in Feb 2024
Response from Karla R. on 21 Mar 2024
Greetings! We thank you very much for your feedback and are glad to know that you had a good time during your stay with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Maria De Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I stayed at Punta Borinquen Resort due to the proximity to Rafael Hernandez Airpot. The staff was attentive to my needs and were friendly making me feel at home. The restaurant food at the hotel was delicious and very tasty with that special Puerto Rican flavor. The restaurant staff were friendly and the service was amazing. Definitely Punta Borinquen a resort is my go-to-place in Aguadilla, PR. Thank you for a great service.
Stayed 3 nights in Feb 2024
Response from Elizabeth Ferrer on 11 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a pleasant stay during your time with us. We hope to have you visit us again soon. Have a great day!

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at how nice it was because the exterior of the building is is dated. The room was spacious, clean, and the bathroom was very nice. The bar and restaurant were very convenient and all the staff were very helpful and pleasant.
Stayed 2 nights in Feb 2024
Response from Elizabeth Ferrer on 8 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were fantastic, and the drink and food options were FANTASTIC. So nice to have the restaurant/bar right there on site-combo of delicious food and drinks at very reasonable prices. Very nice vibe of good energy while still being chill. Rooms and grounds were great, and staff were very informative and helpful with any questions. Thank you for a great stay!
Stayed 2 nights in Feb 2024
Response from Elizabeth Ferrer on 6 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

8/10 Good

Sabina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & location of this property was great. The room was nice & quiet, the A/C & curtains need some serious cleaning. Completely filled with dust & dirt. If they want those A/C’s to continue working, they must clean them well weekly.
Stayed 2 nights in Jan 2024
Response from Elizabeth Ferrer on 5 Feb 2024
Greetings! We thank you very much for your feedback. This information will be shared for future improvements in our property. We are glad to know that you had a great stay during your time with us. We hope to have you visit us again soon. Have a blessed day!

8/10 Good

Pedro

Stayed 2 nights in Feb 2024
Response from Karla on 7 Feb 2024
Thank you for sharing your experience with us. Have a great day!

8/10 Good

CARLOS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Feb 2024
Response from Alvin R on 4 Feb 2024
Greetings! Thank you for feedback. We hope to see you back soon!

10/10 Excellent

Fae

Stayed 2 nights in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for one night.
Hotel is smaller than the Marriott but it has a beautiful pool, bar, restaurant and background music. Staff was extremely friendly and speak fluent English and Spanish. Rooms are a little outdated but worth the price. Almost walking distance to the US Coast Guard base and PX store.
Stayed 1 night in Jan 2024
Response from Josabet on 1 Feb 2024
Greetings! We thank you very much for your feedback. We are glad to know that you had a great experience during your time with us. We hope to have you visit us again soon. Have a blessed day!

6/10 Okay

Andrea

Stayed 1 night in Jan 2024
Response from Karla on 7 Feb 2024
Thank you for sharing your experience with us. Have a great day!