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"Very clean room . Only issue was that the room was not very soundproof. Could hear neighbour throughout the night. Too loud."

"All staff we dealt with from signing in, the lounge and the dining room were amazing. Thank you for all you did to make our stay such a wonderful experience. The palace is definitely out of the way to get to but is worth the drive. We were there in March so the gardens were just beginning to come alive but we’re still impressive. Wifi is not available in the bedrooms but is available in the bar/lounge area. "

"Nice hotel in central location. Our room was spacious and clean. Staff were friendly. "

"Love the antique furniture and the staff we very kind. Although the hotel room that we stayed in needed some updating especially in the bathroom. Some of the bed linens had stains. "

"Excellent staff, and nice property"

"The beds and pillows were AWFUL- like sleeping on concrete!! If you love a hard bed this is a 10/10 for you as everything else was amazing!!"

"Perfect location for our short stay. The staff (all) were so friendly and helpful. Breakfast was wonderfully prepared. We enjoyed our stay there. Joyce"

"Love the hotel. Breakfast and staff. Was an annoyed that we arrived hungry and one of the staff members recommended a place for lunch that cost us 153 euro. That’s very expensive for lunch anywhere in the world. Don’t ask hotel for restaurant recommendations. There are plenty of please to eat for 10 percent of that amount. "

"It is lack of enough staff. First night, suddenly we wake up at 3 am with a tribble noise due to strong wind causing the window to be open. We could not closed it and lot of rain was entering into our room affecting our stuffs. Went down to reception, he offer to change our room but there no one to help us to get our stuff to move the the new room. I asked for a bottle of water, no room service was available after midnight and also no any water bottle was available to be taken to our room. Receptionist offered to go to the spa and take some water in a cup from a machine. I’ve been to Malia in many places around and I was expecting surely much Aveiro deserve much better hotel service. "