My experience at the hotel was warm welcome. Everyone from the security guard, front desk redemption, client customer service relationship, pastry chef, General manager. I felt everyone in the hotel did their best with busy traffic of customers to give me undivided attention. My hotel room was spacious,decorative, plenty of additional room to place your belongings in the closet. The hotel is a great place to relax. The hotel has a big pool, special Moroccan artwork
On the walls as you walk around to receive fresh air. It’s very calming, peaceful hotel. The hotel breakfast is great. Fatima took the time to engage with me asked me if I needed anything. Fatima went out of her way to get boil eggs for me. I’d like thank you Mariam for taking the time to ask me how my experience is at hotel daily. Mariam is very compassionate , great listener. I’d say it’s rare for hotel to have someone like Mariam to always take a little of their time for feedback on customer experience. Thank you Mariam. Anza the GM of the hotel is amazing. He was constant busy dealing with the hotel. Anza took the time to recognize me give me special attention regarding my emails sent to the hotels to print the pdf’s. Anza has great interpersonal skills. Karima front desk always greeted me on a daily basis with a welcoming “hello” and how are you interaction. My overall experience was great.