Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
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Reviews of Amadil Ocean Club

4 out of 5
Amadil Ocean Club
Chemin Des Dunes, Agadir

Reviews

7.2

Good

Rating 10 - Excellent. 74 out of 266 reviews" "
Rating 8 - Good. 85 out of 266 reviews" "
Rating 6 - Okay. 55 out of 266 reviews" "
Rating 4 - Poor. 26 out of 266 reviews" "
Rating 2 - Terrible. 26 out of 266 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Was ok clean and nicely presented, breakfast was rubbish and most restaurants in hotel closed
Stayed 3 nights in May 2024

2/10 Terrible

Shafiyul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, I have been to Morocco a number of times and I can honestly say as a family trip here this was a shocking experience. This whole trip was let down by the hotel and facilities. They have bed bugs, and the place is really unclean. They moved us after one day as they said our room was not ready when we arrived and put us in a floor and room which did not have any working taps, blocked toilet and was very unclean. I don’t leave reviews, I have been to over 20 countries and me and my wife was appalled by the whole experience. It’s on the strip of the beach but apart from that it’s a really bad experience in terms of stay, staff are really bad and need training and the food is awful.
Stayed 4 nights in May 2024

10/10 Excellent

Chelzea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very good. The beach resorts provides everything you need, beach front, pool and entertainment, restaurants and club and bar during the night. I would recommend
Stayed 2 nights in Mar 2024
Response from Management Atlas Amadil Beach on 27 Mar 2024
Dear Chelzea,Thank you for sharing with us your feedback following your stay at the ATLAS AMADIL BEACH hotelWe're delighted to hear that you had a pleasant stay at our beach resort and that you enjoyed the amenities and entertainment we offer. Your recommendation means a lot to us. We hope to have the pleasure of welcoming you very soon for a new experience, which we hope will be magnificent. Yours sincerelyThe Management.

6/10 Okay

Kevin

Disliked: Cleanliness, property conditions & facilities
Basic hotel, wouldn't recommend. Some staff bad!
The hotel is a 3star at best and in need of some serious TLC. It's a shame because it could have great potential with the beachfront location but there is a clear lack of guidance/training from management and some staff do not want to be there!!! Some bar staff also do not have a clue...we got a margarita one night and it was pure lemon juice(not lime) and tequila with no conitreau, it was so strong and gross i couldn't drink it, see pic. We had a sea view room which was nice but our balcony door did not lock, we got maintenance to fix this but it broke again - the courtesy room balcony door was also broke so i think they are all just needing replacement. The beds are comfy and clean but the floors in the rooms and especially the bathrooms always seemed dirty(like you could see on the towels the dirt coming off the floors) so they aren't being mopped properly. We only went B&B thankfully as the buffet breakfast is chaotic and has no structure, very little fruit or options other than sweet breads/pastries, there also wasn't enough seating in the restaurant. Most of the staff are so lovely and helpful but we witnessed one extremely rude encounter with a woman called "Nora" from guest services. The way she spoke to two English guests in front of us was the worst manners i have ever seen from someone working in hospitality, she was disgraceful and should not work in the industry! If you want good restaurants walk 10 mins up the promenade to O'Playa, Jade and El toro.
Stayed 3 nights in Feb 2024
Response from Management Atlas Amadil Beach on 16 Feb 2024
Dear Kevin,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We truly value your input as it helps us identify areas where we can improve our services and facilities.We sincerely apologize for any inconvenience or disappointment you experienced during your stay.We take your comments very seriously. Rest assured, we are actively addressing these issues with our management and staff to ensure that they are resolved promptly. Steps are being taken to improve our maintenance procedures, enhance cleanliness standards, and provide comprehensive training to our team members, particularly in the areas you mentioned.We sincerely apologize for any misunderstanding regarding the incident with Nora from guest services, and please know that she's usually praised for exceeding guest expectations. We are investigating the reported issues to ensure this does not happen in the future.Once again, we apologize for any inconvenience you experienced during your stay. We hope that you will consider giving us another opportunity to provide you with the exceptional experience that you deserve.Thank you for choosing our hotel, and we look forward to welcoming you back soon.Sincerely,Hotel Management.

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Just OK
The hotel was very clean. The pool and beach areas were nice. The waterslides were fun. The entire hotel is very worn. Breakfast was bland and boring. I tried to branch out with some of the variety offered, but quality was poor and we stopped going day #3. The gym was dated and had limited hours.
Stayed 3 nights in Jan 2024
Response from Management Atlas Amadil Beach on 22 Jan 2024
Dear Sean,Thank you for taking the time to share your feedback about your recent stay at our hotel.We're pleased to hear that you found our hotel to be very clean, and that you enjoyed the pool, beach areas, and the fun waterslides. We apologize for any shortcomings in the breakfast variety and quality, as well as the gym facilities. Your input is valuable, and we'll work to improve these aspects.Best regards,The Management

4/10 Poor

Mohsen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very worn & in need of a refurb. When we first arrived we thought it’s a 3 star hotel but as the week went on it got worse & worse. There are 3 lifts in the hotel & 1 did not work our entire stay. The other 2 worked intermittently & on 2 days none of the 3 worked. Breakfast was ok but the omelette station & msemmen station were understaffed. So there would always be a queue & the bigger the queue got, the smaller the portions got & the staff would get irritated if you asked for 2 portions. The staff were very rude & seemed lazy or that they just didn’t care. On arrival I saw a member of staff at reception say to a guest “I don’t have time for you right now” in quite an abrupt manner & just left him standing there bemused. One morning at breakfast, a waiting staff was asked by a guest for cutlery & they picked dirty cutlery up from a table that had not been cleared, wiped it with a dry cloth & hand it off to them. All in plain sight. The guest saw & was furious but the member of staff insisted he didn’t & then threw his arms in the air & walked off. The hotel offers currency exchange & the rates seem reasonable that they put up on the boards. However every morning I asked, I was either told “come back in the afternoon” or “we don’t have cash now” or “we’re too busy at the moment.” i gave up after going to them twice a day for my first 3 days trying to exchange money. I would not stay at this place again under any circumstance.
Stayed 6 nights in Dec 2023
Response from Management Atlas Amadil Beach on 3 Jan 2024
Dear Mohsen,Thank you for sharing with us your feedback following your stay at the ATLAS AMADIL BEACH hotel.We're deeply sorry to hear about your disappointing experience at our establishment. Your feedback regarding the condition of the property, the elevator functionality, breakfast service, and the behavior of our staff is concerning and absolutely not reflective of the level of service we strive to provide.We take your comments seriously. Your feedback will be thoroughly investigated, and necessary actions will be taken to address these issues promptly.I truly appreciate you bringing these concerns to our attention as it helps us to identify areas for immediate improvement. Your comfort and satisfaction are of utmost importance to us, and I hope you would allow us the opportunity to make things right in the future. Again, We apologize for the disappointment, and we hope to have the chance to welcome you again in order to regain your trust and to offer you a stay that meets your expectations. Yours sincerely.The Management.

8/10 Good

Runel, london

Liked: Cleanliness, staff & service
front sew view very good
Stayed 5 nights in Dec 2023
Response from Management Atlas Amadil Beach on 25 Dec 2023
Dear guest,Thank you ever so much for your kind and positive feedback regarding the breathtaking front sea view during your stay at Hotel Atlas Amadil Beach.We are thrilled to learn that you enjoyed the splendid vistas of the sea from our hotel. It's our utmost pleasure to provide our guests with memorable experiences, and we're delighted that the view added to your enjoyment during your time with us.Your words truly encourage us to continue delivering exceptional service and ensuring that each guest has a remarkable stay with us. Once again, thank you for choosing our hotel, and we eagerly await the opportunity to welcome you back for another wonderful stay.Best regards, The Management.

8/10 Good

Isaac L

Travelled with group
Liked: Cleanliness, staff & service, amenities
The lifts kept breaking down with people inside them !
Stayed 2 nights in Dec 2023
Response from Management Atlas Amadil Beach on 20 Dec 2023
Dear Guest,Thank you so much for taking the time to share your review of your stay at Hotel Atlas Amadil Beach. Your feedback is invaluable to us, and we greatly appreciate your kind words.We sincerely apologize for the inconvenience caused by the issues with the elevator during your stay. Your feedback regarding this matter has been duly noted and will be taken into serious consideration. Rest assured, our team is committed to ensuring the safety and comfort of our guests, and we are actively addressing this concern to prevent any such occurrences in the future.We hope to have the pleasure of welcoming you back for another wonderful stay, providing you with an experience that exceeds your expectations in every way.Best regards,The Management.

10/10 Excellent

Claire, Mayflower

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, helpful and always willing to help. Mourad was exceptional.
Stayed 4 nights in Sep 2023
Response from Management Atlas Amadil Beach on 18 Oct 2023
Dear Claire,Thank you very much for sharing your opinion, and we are pleased to hear that you enjoyed your holiday in our hotel and the quality of our product.We thank you again for all your comments Really very niceOf course, we shared your wonderful compliments with all our staff and especially with Mr Mourad. Be assured that they were very happy with your congratulations.All our staff and I will be pleased to welcome you again for a new and better experience in our hotel ATLAS AMADIL BEACH.Best regards.The Management.

6/10 Okay

Lali

On my confirmation it was written free lynch and free dinner, but at the hotel upon check-in they told me that we could only have free breakfast and free dinner. Before booking the hotel, I called Orbitz and spoke with a representative who told me that breakfast is included in the price, and if I add Lynch and Dinner, then we will have 3 meals a day. But as a result, we only had 2 x one meal.
Stayed 2 nights in Sep 2023
Response from Management Atlas Amadil Beach on 14 Oct 2023
Dear Lali,Thank you for taking the time to send us your feed back following your recent stay at Atlas Amadil Beach.In response to your comment about the package you booked, it is half-board and only includes breakfast and dinner. However, any change of arrangement or addition of meals is charged as an extra. We hope we have answered your question. And we hope to welcome you again, for a better experience in our hotel Atlas Amadil Beach.Yours sincerelyTHE MANAGEMENT.

8/10 Good

Abubakr

Travelled with partner
Liked: Amenities
Good location near the beach. The cleaniness can be improved in the room. Also someone tried to get into our room through the connecting room door.We did notify the staff but they didnt do anything. But overall good stay.
Stayed 5 nights in Sep 2023
Response from Management Atlas Amadil Beach on 6 Oct 2023
Dear Abubakr, First, we thank you for taking some of your precious time to tell us about your recent stay at Atlas Amadil Beach. It is very important for us to receive feedback from our guests as it allows us to better understand where we need to improve in order to satisfy all our customers. We are surprised by the incidents mentioned, and we will investigate these facts. Therefore, we are sorry to read that you were not fully satisfied with our services. We will take your comments into consideration in order to try to offer you a perfect stay in the future. We hope to have the chance to welcome you again in order to regain your trust and to offer you a stay that meets your expectations. Yours faithfully.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reception was short with me. When I arrived at my room, immediately had issues: food stuck on the mirror, mini fridge had multiple hairs in it, shower stall had black mold all along the trim and balcony door DID NOT LOCK. I returned to reception. The same woman saw me and said, what is wrong? I said, you want me to say right now? She said yes and so I told her. She proceeded to say, we will check the room and I said, you mean, you do not believe me? I have been in the room 5 minutes. I choose to walk away instead of argue with her. Later, a supervisor arrived with housekeepers. She said she would clean the room. While my Moroccan Arablic is not perfect, one of the housekeepers said someone stayed in the room and hadn't been cleaned. I demanded to have a new room assigned. I was EXHAUSTED and needed to rest. She said the woman at the reception would not let me change rooms and that she thought I had made the room messy. What choice did I have at this point? I took a deep breathe and stepped away while the room was cleaned over the following 30-40 minutes. The housekeepers did their best. The door was never fixed and as a woman traveling by myself, I spent the night nervous someone would come into the room. I was unable to rest and this stay was an utter disaster. WOULD NEVER RETURN.
Stayed 1 night in Sep 2023
Response from Management Atlas Amadil Beach on 22 Sept 2023
Dear Elisabeth,Thank you for taking the time to share your opinion on Expedia.com, following your stay in our hotel. Feedback from our guests is very valuable to us as it allows us to continually improve the quality of our services. We are sorry to hear that your experience did not live up to your expectations during your stay. We are also surprised by the incidents mentioned and will investigate and take appropriate action. Once again, we sincerely apologise and reiterate our commitment to do everything in our capacity to make your next stay more pleasant possible. Yours sincerelyThe Management.

10/10 Excellent

Masud

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service Location very good Nice sea front and clean nice balcony view fantastic Very reliable for families and couple
Stayed 6 nights in May 2023
Response from THE MANAGEMENT on 6 July 2023
Dear Masud,Thank you for taking the time to write this lovely review. We are very honored that our hotel has exceeded your expectations. Our guests' satisfaction is of the highest importance to us, and we work hard to achieve this every day. Please accept, dear guest, our sincere greetings.The Management.

10/10 Excellent

Souad

Stayed 2 nights in May 2023
Response from THE MANAGEMENT on 6 July 2023
Chère Souad, Nous vous remercions d'avoir pris le temps de partager votre avis concernant notre établissement. Toute l'équipe de l'Hôtel ATLAS AMADIL BEACH est heureuse de voir votre notation si positive. Au plaisir de vous voir bientôt en notre compagnie. Sincèrement.La Direction.

8/10 Good

Fidelma

Stayed 7 nights in May 2023
Response from THE MANAGEMENT on 6 July 2023
Cher Fidelma, Nous vous remercions infiniment d’avoir pris le temps de poster votre commentaire sur le site Expedia suite à votre récent séjour à « ATLAS AMADIL BEACH ». Nous espérons que nous aurons le plaisir de vous accueillir une nouvelle fois pour vous faire profiter d’un séjour tout aussi « éblouissant » que le précédent ! Très cordialement,

10/10 Excellent

Melad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location
Wonderful Place to Stay Ocean view , Best Service
Stayed 3 nights in May 2023
Response from Management Atlas Amadil Beach on 13 May 2023
Dear Guest,Thank you for taking the time to write this lovely review. We are very pleased to hear that you enjoyed your stay with our friendly and helpful staff! Your satisfaction is the best reward for all our ambassadors who work hard every day to offer you an excellent service!We look forward to welcoming you again soon, Best regards. The Management

8/10 Good

Dhruv

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing stay. Helpful staff, clean. Only problem was with toilet flush kept getting stuck and washbasin got blocked but was attended to later.
Stayed 4 nights in Mar 2023
Response from Guest Relation on 12 Apr 2023
Dear Guest, Thank you for choosing our hotel, and for all your positive comments.We are pleased to hear that you spend a good holiday at our hotel.All our teams will be happy to welcome you again for a new experience. Your constructive comments will also help us to improve the quality of our service.Kind regards, THE MANAGEMENT

10/10 Excellent

Charu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and beautiful
Stayed 8 nights in Mar 2023
Response from Guest Relation on 12 Apr 2023
Dear Guest, Thank you very much for sharing your opinion, and we are pleased to hear that you enjoyed your holiday in our hotel and the quality of our product. We thank you again for all your comments, Really very nice. All our staff and I will be pleased to welcome you again for a new and better experience in our hotel ATLAS AMADIL BEACH. Best regards The Management.

10/10 Excellent

Rayhan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly great location could have had better night shows etc and all inclusive was not worth it food out of 7 days 2 was decent . Breakfast the only best thing.
Stayed 7 nights in Mar 2023
Response from Guest Relation on 12 Apr 2023
Dear Guest,Thank you for choosing our hotel, and for all your positive comments.We are pleased to hear that you spend a good holiday at our hotel.All our teams will be happy to welcome you again for a new experience. Your constructive comments will also help us to improve the quality of our service.GKind regards, THE MANAGEMENT

8/10 Good

Sira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays
Very nice hotel very clean the cleaner's come and clean everyday will definitely recommend this hotel
Stayed 7 nights in Mar 2023
Response from Guest Relation on 12 Apr 2023
Dear Mrs. Sira,Thank you very much for sharing your opinion, and we are pleased to hear that you enjoyed the quality of our product and the quality of all our services.All our staff and I will be pleased to welcome you again for a new and better experience in our hotel ATLAS AMADIL BEACH. Best regards.THE MANAGEMENT.

8/10 Good

Hasan

6/10 Okay

ILyas

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Muhammad umair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely clean hotel , staff were very helpful and courteous and great entertainers during the day by pool for kids . Food was good quality though we only had breakfast ,we werent all inclusive but for the price i d say it would be worth it . Good location and overall a great holiday , i would return to this hotel if i was to stay in Agadir again
Stayed 4 nights in May 2022

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Management Atlas Amadil Beach on 10 May 2022
Dear Kellie, Thank you very much for your excellent rating of our hotel. We look forward to welcoming you back for a new and better experience in our hotel ATLAS AMADIL BEACH. Yours sincerely. THE MANAGEMENT.

6/10 Okay

I

Travelled with partner
Liked: Cleanliness
Two of the four restaurants were closed. Also when I tried to call room service on a couple of occasions they simply didn’t answer.
Stayed 14 nights in Mar 2022
Response from Management Atlas Amadil Beach on 16 Apr 2022
Dear Guest, Thank you for taking the time to share your review on Expedia.com, following your stay in our establishment. We are surprised by the incidents mentioned, and we will investigate these facts. We would be happy to welcome you for a new and better experience. Sincerely.

10/10 Excellent

MEDINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was beachfront. absolutely breathtaking. Property is upkeeped well. Breakfast was great - good spread. We were not told that dinner price depended on what was eaten, even though it was a buffet
Stayed 7 nights in Sep 2021
Response from The direction on 23 Nov 2021
Dear Guest , Thank you very much for sharing your opinion, and I am pleased to hear that you enjoyed the quality of our product and the quality of all our services. All our staff and I will be pleased to welcome you again for a new and better experience in our hotel LABRANDA LES DUNES D'OR. Best regards.

10/10 Excellent

Muhammad

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello to all Travelers I want you to attend this hotel and spend days because it is very good AND you will feel the best
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time staying at Atlas Amadil and I will continue to stay here. I love the layout of the property, it's big and has all the amenities you would expect. The pool area is well maintained and has great accommodations for kids. Our room was wonderful, We had a relaxing view on the ocean on the first floor, sunsets were so splendid to watch from the comfort of my terrace. The front desk really shined in our stay. We would like to thank everyone for their efforts and help, a special thank you note goes to Hanane and her supervisor who went above and beyond. Overall we find our experience very pleasant and we're looking forward to come back. Thank you Atlas Amadil family
Stayed 3 nights in Jul 2021

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs a serious renovation. Some staff are nice and others limit rude. Breakfast was good .
Stayed 1 night in May 2021

8/10 Good

Adam

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall verry nice hotel. However breakfast is very limited. The same things every day. Also the juices were so waterd down. Could hardly taste the fruit just the water. Sont understand why a top 4 star hotel like this dont serve fresh juice
Stayed 7 nights in Mar 2020
Response from AMRI FAICAL on 28 July 2020
Dear Guest, Thank you very much for sharing your opinion, and also for your constructive comments. We will certainly take your comments into account in order to improve the quality of our services. Best regards.

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from ETX-FarahMohammed on 20 Jan 2020
Cher client, Merci d'avoir pris le temps de nous faire part de votre feed back suite à votre séjour dans notre hôtel. Nous souhaiterons vous accueillir à nouveau, pour une nouvelle et meilleure expérience dans notre hôtel LABRANDA AMADIL BEACH. Cordialement.

10/10 Excellent

Mohamed

Stayed 2 nights in Oct 2019

10/10 Excellent

Ayub

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel to stay at! 5*
Me and my family loved our experience at Amadil Hotel. The food was good, the service was brilliant and the cleanliness of the hotel was 5 star. Thank you.
Stayed 6 nights in Dec 2019
Response from ETX-FarahMohammed on 14 Jan 2020
Dear Guest, Thank you very much for sharing your opinion! we are pleased to hear that you enjoyed your holiday in our hotel Labranda Amadil Beach. All our staff and I will be pleased to welcome you again for a new and better experience. Best regards.

6/10 Okay

Ash, Toronto

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel is nice and fairly clean and has good amenities but the food (breakfast/lunch/dinner) are really terrible and not worth the money. Also, somedays the room service takes a longtime to even answer the phone, let alone bring you what you want. All in all, if your are lookig for a decent hotel on the beach for the a good price you can't go wrong with this hotel but when it comes to food and service, its not so good.
Stayed 1 night in Nov 2019
Response from ETX-FarahMohammed on 14 Jan 2020
Dear guest, Thank you for sharing your feedback after your stay in our hotel. It seems that everything was not as much as you expected. We thank you very much, once again for all your comments and suggestions. We would like to welcome you again, for a new and better experience in our hotel LABRANDA AMADIL BEACH. Best regards.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charge me deferent rate from your side next time I will make my Reservation with Booking
Stayed 2 nights in Nov 2019
Response from ETX-FarahMohammed on 15 Jan 2020
Dear Guest, We inform you that the rate is almost the same on all ON LINE sites. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and all departments are doing their best to help except animation team it feels lile they are guests in the hotel .
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were big and clean and the view was fabulous but the staff especially at the reception wasn’t friendly at all
Stayed 6 nights in Dec 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2019

6/10 Okay

Sheikh Munaym

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Needs improvement
Room: 230 Pros: Bed, shower, size of room, free bottle of still water, toiletries Cons: 2 of the lights were not working, balcony view was not great on the second floor, had no toilet water spray (bear in mind this is a 4* hotel so I found that shocking), toilet seat was also a bit out of place but still useable, sink is quite low and not deep so difficult to wash face without getting water on to the floor.. Overall I would give it a 4.5/10
Stayed 7 nights in Jul 2019
Response from ETX-FarahMohammed on 6 Aug 2019
Dear Guest, Thank you very much for sharing your opinion, and also for your constructive comments. We will certainly take your comments into account in order to improve the quality of our services. All our staff and I will be pleased to welcome you again for a new and better experience in our hotel LABRANDA AMADIL BEACH. Best regards. Guest Relation

10/10 Excellent

Hind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic my kids loved it
Stayed 3 nights in Jul 2019
Response from ETX-FarahMohammed on 6 Aug 2019
Dear Guest , Thank you very much for sharing your opinion, and we are pleased to hear that you enjoyed your holiday in our hotel and the quality of our product. We thank you again for all your comments, Really very nice. All our staff and I will be pleased to welcome you again for a new and better experience in our hotel LABRANDA AMADIL BEACH. Best regards Guest Relation

4/10 Poor

M, London

Travelled with group
Disliked: Staff & service
Very rude staff at reception. Not interested in helping.
Stayed 5 nights in Jul 2019
Response from ETX-FarahMohammed on 6 Aug 2019
Dear Guest, Thank you very much for sharing your opinion, and also for your constructive comments. We will certainly take your comments into account in order to improve the quality of our services. All our staff and I will be pleased to welcome you again for a new and better experience in our hotel LABRANDA AMADIL BEACH. Best regards. Guest Relation

8/10 Good

Hassan

Liked: Cleanliness, staff & service, room comfort
Good hotel
The overall stay was good, the hotel could do with maintenance. Breakfast was the worst I have ever had. Marina is a 45min walk away, McDonald’s 20mins walk. Overall it was good would go again but not have the breakfast x
Stayed 5 nights in Jul 2019
Response from ETX-FarahMohammed on 6 Aug 2019
Dear Guest, Thank you very much for sharing your opinion, and also for your constructive comments. We will certainly take your comments into account in order to improve the quality of our services. All our staff and I will be pleased to welcome you again for a new and better experience in our hotel LABRANDA AMADIL BEACH. Best regards. Guest Relation

8/10 Good

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Worker Extortion
A great location and a facility, however I was asked to pay hotel reception 1000 dirham in cash to change my two reserved room to a better view instead of no view at all looking at concrete.
Stayed 7 nights in Jul 2019

4/10 Poor

Simon

Disliked: Property conditions & facilities, room comfort
Unfortunately I won't be returning
Pool area and water slides very good, pool attendants always accommodating. front desk service poor, very noisy in the evenings, not suitable if you want to an early nights sleep of have young children. Breakfast options terrible.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
service levels are poor to non existent, there is no customers service, reception staff are rude and blatantly ignore you, they speak English fine but when you ask them a question they will start talking with you then walk away, rooms are dirty, they provided us with a room but changed it 4 times in 24 hours the final room we were given the previous guests were leaving the room and we were told this was the only room available for us which was in a complete state of shock. we were ask to pay extra for sea view but were given a room which you could only see the restaurant roof and the side wall of the hotel, they said take it or leave it but refused to refund our money to find another hotel. absolutely disgraceful experience. never go here again....!!
Stayed 10 nights in Apr 2019

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019