Executive 2 Bedroom Suite
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Reviews of Hume Serviced Apartments

3.5 out of 5
Hume Serviced Apartments
22-24 Hume Street, Adelaide, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 169 reviews" "
Rating 8 - Good. 60 out of 169 reviews" "
Rating 6 - Okay. 18 out of 169 reviews" "
Rating 4 - Poor. 6 out of 169 reviews" "
Rating 2 - Terrible. 3 out of 169 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

olga

Disliked: Property conditions & facilities
The room I got was very different from the one I had seen and picked when I booked it. Felt extremely disappointed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Roger, Ottawa

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

kevin

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Dianne

Liked: Cleanliness, amenities
Great location close to transport, restaurants and amenities. The neighbourhood is very quiet and convenient. The desk staff are excellent and extremely helpful.
Stayed 6 nights in Jan 2024

8/10 Good

Regina

Stayed 2 nights in Dec 2023

8/10 Good

Amanda

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy had all the amenitites required for a comfortable stay. Close to transport and 10/15 mins from main shopping strip.
Stayed 6 nights in Nov 2023

10/10 Excellent

Anouska

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment with everything you need. It was very clean. Fantastic location! We loved it, thanks
Stayed 3 nights in Oct 2023
Response from Hume Serviced Apartments on 3 Nov 2023
Thank you Anouska! We appreciate your feedback and are happy you enjoyed your stay with us!

4/10 Poor

Krystall

Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from Hume Serviced Apartments on 29 Oct 2023
Thank you for your feedback Krystall. If there is something we could've done better, please feel free to let us know.

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Thanks Hume Apartments! Communication was easy, the bed comfortable and the apartment was clean and fresh. The tea and coffee supplied with the room wasn't enough for one day, let alone a four day stay.
Stayed 4 nights in Oct 2023
Response from Hume Serviced Apartments on 29 Oct 2023
You're welcome Samantha! Thank you for your feedback.

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Great city stay.
A comfortable apartment with all the necessities for an extended stay. There are plenty of great restaurants and pubs nearby, as well as a small supermarket. Underground parking can be booked in an adjacent building at additional cost $25 per night. Moving luggage from car park required some effort.
Stayed 7 nights in Oct 2023
Response from Hume Serviced Apartments on 29 Oct 2023
Thank you for your feedback Gary. We do have a guest loading zone at the front of our property which might've assisted in moving your luggage into the property.

8/10 Good

Darryl

Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Travelled with family
Liked: Room comfort
A bit let down :(
We arrived and was told where our room was only to find it was still being cleaned, so was sent away for half hour. Came back to be told they were moving us.The bed was comfortable, great shower close to bus stops and awesome dining. Unfortunately it's let down by cleanliness, kitchen had such little utensils for a family, I had to go and buy a frying pan so we could cook something decent. I don't know if it depends on the room your booking but it said oven, nope not in our family room, coffee maker nope. 1 wine glass, 2 teaspoons, not a serving bowl in site. We loved location and can see so much potential for this property but sadly also after reading reviews the same things are said and not improved on.
Stayed 5 nights in Oct 2023

8/10 Good

Florencia

Travelled with family
Liked: Cleanliness, room comfort
Good for families
Good for a family trip. Simple rooms, clean, close to everything. Friendly and helpful staff. The toilet has no ventilation and can smell after a couple of nights. The shower leaks and the whole bathroom gets wet.
Stayed 5 nights in Oct 2023

8/10 Good

Ya-Ning

Travelled with group
Stayed 2 nights in Sep 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartments, stayed here numerous times and will be back again in the future on our next weekend in the city.
Stayed 2 nights in Sep 2023
Response from Hume Reception on 18 Sept 2023
Dear Samantha,Thank you for choosing to stay with us here at Hume Serviced Apartments.We are happy to hear that you were able to enjoy your stay at Hume. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future.Sincerely Yours,Hume Serviced Apartments

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, amenities
Very convenient for a weekend visit to Adelaide.
Stayed 3 nights in Sep 2023
Response from Hume Serviced Apartments on 5 Sept 2023
Dear Karyn,Thank you for choosing to stay with us here at Hume Serviced Apartments.We are happy to hear that you were able to enjoy our excellent location.Warm Regards,Hume Reception

10/10 Excellent

Jo-Anne

Liked: Amenities
Fantastic accomodation - staff extremely helpful, full credit to the reception could not have been more helpful
Stayed 3 nights in Aug 2023
Response from Hume Serviced Apartments on 5 Sept 2023
Dear Jo-Anne,Providing the highest level of hospitality is our number one priority, and we are delighted to hear your positive feedback. I am delighted to hear about your positive experience with our hotel team members and the services that we have provided throughout your stay.We hope to have the chance to welcome you back to the hotel again soon.Best Regards,Hume Reception

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Found the male staff member at reception to be incredibly personable and professional. He was helpful and unlike most other front desk hotel staff in Adelaide, he didn’t make us feel like we were being an inconvenience. 10/10 for customer service! The only negative regarding this establishment, rooms do not have smart tvs. Overall a very reasonable stay for the price we paid.
Stayed 1 night in Jul 2023
Response from Hume Serviced Apartments on 5 Sept 2023
Dear Stuart,Thank you very much for posting a review following your recent stay at Hume Serviced Apartments.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We look forward to welcoming you again in the not too distant future!Warm Regards,Hume Reception

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Hume Serviced Apartments on 5 Sept 2023
Dear Guest,Thanks so much for giving us a perfect score! We look forward to welcoming you again in Adelaide.Warm RegardsHume Serviced Apartments

10/10 Excellent

Jonathan

Stayed 5 nights in Jun 2023

10/10 Excellent

Christopher, Greensborough

Liked: Cleanliness, amenities, property conditions & facilities
Nice Apparent with 2 bedrooms and keep kitchen I. Quite area of Adelaide away from the city centre. Little shopping and dining out are in Hutt street close by. Tram is a bit of a walk easier to walk into city centre which takes about 20 min. Down side is short resection hours. I never saw them once because they were closed when I started my days activity's and closed.bexire 5pm . Otherwise a nice place to stay if you don't.want to be in city centre
Stayed 6 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Ian

Stayed 5 nights in Apr 2023

6/10 Okay

Ross

Travelled with family
Short sheets not covering entire mattress 😞 not very hygienic. Apparently they don’t have queen size sheets ?
Stayed 2 nights in Apr 2023

8/10 Good

John

Travelled with partner
Disliked: Cleanliness
Value for money, I'd say no.
Stayed 3 nights in Apr 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Property conditions & facilities
Convenient location, helpful staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was emailed to sort out check-in arrangements in advance, which gave us peace of mind, especially driving from Melbourne. Apartment was ideal for us, and had all the amenities we needed. Also very kindly refunded parking for two nights after we no longer needed it, so that was greatly appreciated.
Stayed 3 nights in Apr 2023

10/10 Excellent

Carmel

Travelled with group
Liked: Cleanliness, room comfort
Great location and price. Spacious room.
Stayed 4 nights in Apr 2023

8/10 Good

Kathy

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Hi , our unit was on the first floor so no views like in the advertisement which was a little disappointing. I think you'd have to be on third floor or above for the views. Parking in carpark is extra at $25 a day I think it was. No parking on street as really it is a laneway. Unit was nice, modern, beds were comfortable but the unit lacked warmth or appeal. No Netflix etc. Kitchen had only a 2 hotplate and microwave but was very poorly stocked with NO microwave or plastic dishes and no saucepans, Just one frypan. You are however walking distance to some restaurants.
Stayed 3 nights in Mar 2023

6/10 Okay

Karly

Stayed 5 nights in Mar 2023

8/10 Good

Mrs Penelope

Liked: Room comfort
Spacious well situated apartment but needs TLC
This is a large apartment with good views and is conveniently situated, close to the free bus stops and within walking distance of Adelaide centre. There are a number of shops, cafes and restaurants nearby. Our apartment(602) did have some problems however and although we reported them none had been resolved by the end of our 4 night stay. We also think that the cleanliness of the apartment could have been better. On arrival I couldn't switch the air conditioning on as the remote control did not work. I got it going by using the batteries from the TV remote. The clock on the kitchen wall had stopped(I got that working as well) and the picture above the TV was very lopsided. This gave the impression that things had not been checked prior to our arrival. We were required to report any problems so we reportred the remote control batteries, one of the extractor lights wasn't working,there was a dustpan but no brush and the balcony table only had one chair and not two. None of these problems were addressed during our stay. While we were out on day 2 the painting over the bed dropped off the wall onto where we would have been sleeping. It was heavy and could have really hurt one of us if it had happened during the night. I put the painting by the side of the bed and reported it. Nothing was done. The top of the fridge was dirty with a layer of dust on top of the dirtand the shower walls were in need of a good clean. Sorting these issues would make the apartment much better.
Stayed 4 nights in Mar 2023

6/10 Okay

Aung Aung Kywe

Travelled with family and small children
Liked: Cleanliness
Location is perfect and the apartment was clean. The communication was great. We were grateful to be able to check in earlier as it was a 40C day. However we never got an onsite parking spot which was quite limited. We had to park on the street or nearby parking area. We had to ask for a remote control for the air-conditioning from the reception as it was missing from the apartment. The washing machine was broken and only when we reported it we were allowed to use the one in unoccupied apartment. With those conditions, it's not a very pleasant experience of staying at an serviced apartment especially when we were with a child. I would recommend the property owner to do a regular check and maintenance.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything neat and tidy
Stayed 7 nights in Feb 2023

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No issues.

10/10 Excellent

Junya

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Not located in the centre of the city but the bus stop is just down the road.
Stayed 4 nights in Jan 2023

4/10 Poor

Effie

8/10 Good

Tania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, however the receptionist wasn’t very informative. Asked if hotel guests were allowed to park in the permit area, and we weren’t! Got a parking fine because of it!

6/10 Okay

Debra

Travelled with group
Liked: Cleanliness
Girls Getaway
Great location, it’s a little tired looking, needs some refurbishing. Staff were friendly & helpful.
Stayed 3 nights in Nov 2022

10/10 Excellent

NICK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2022
Response from SJ on 21 Nov 2022
Great to hear you enjoyed your stay

10/10 Excellent

Aaron

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, with access to parks and the city just a few minutes walk. Thank you Hume for your hospitality.
Response from Sarah on 21 Nov 2022
Great to hear you enjoyed your stay. We look forward to welcoming you back again

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Great location
Great location with easy access to the free city bus service. Nice and quiet and close to great restaurants.
Stayed 2 nights in Oct 2022

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, room comfort
The apartment was somewhat disappointing
We booked the standard two bedroom and received apartment G03. While the apartment was spacious and met our needs there were a number of issues with the apartment. First problem was there was a glass door that led to a small service area that was unlocked and none of the site management had keys. They claimed that they did not even know there was a door there. This is a major security issue. The kitchen mixer tap was no secure. The comforter was stained and needed a clean. Secondly there were no opening windows and as such the apartment was very stuffy despite the airconditioning. While this apartment was close to everything we were visiting and only 15 minutes from the airport we would probably not use this property again.
Stayed 3 nights in Sep 2022

6/10 Okay

Margreet

Business traveller
Disliked: Cleanliness
The property needs a good cleaning. Lots of webs on walls. Shower was not great and found a blood stain on the quilt.
Stayed 4 nights in Oct 2022

8/10 Good

Josh

Stayed 2 nights in Sep 2022

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & spacious. The concierge was amazing organising car parking for our stay to ensure we didn’t have to worry about on street parking
Stayed 2 nights in Sep 2022

8/10 Good

Sven

Business traveller
Liked: Cleanliness, room comfort
Accommodation
it was ok!! and a nice place to stay
Stayed 2 nights in Aug 2022

10/10 Excellent

Sofie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean apartment, beautiful views of the city and parklands. A couple of extra blankets would be lovely. Thank you for having us, we will happily stay again.
Stayed 2 nights in Jul 2022
Response from SJ on 26 July 2022
We are glad you enjoyed your stay at Hume. We look forward to welcoming you back soon