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"Great location and really genuine nice staff"

"Lovely hotel, that’s very clean tidy and fairly modern. Staff are absolutely brilliant and very friendly would highly recommend."

"Excellent location with a great staff."

"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day.. "

"I like hotel very clean and friendly staff.close to the shop and sea and transport "

"Alexander was very courteous and expedite managing an error at the property and turned to a very positive experience thank to his effort to support and manage the mistake .Just applaud and appreciate his desire to help and support and extra mile effort to solve the situation and he did. We returned thanks to him ."

"Agradable "

"The staff were super friendly and welcoming. The hotel itself is gorgeous, and I loved the lobby decor! The sea view was absolutely stunning. Totally recommend staying here!"

"Very clean rooms, responsive staff and quiet location. "

"Very nice hotel! "

"Fine for what I paid. This was a no frills base while I explored Anaga and Teno national parks. Basic but no issue due to price "

"Excellent location with easy access to the city center, while still being quiet and peaceful. The hotel has multiple great pools and offers a very relaxing atmosphere. Highly recommended for couples looking for a calm and enjoyable stay."

"It was a decent hotel for the price."

"Nice rooms and amenities "

"Very nice place will definitely come again staff were very helpful and friendly "

"Cute Hotel"

"Spotless room. Fantastic house keeping. Lovely breakfasts. Helpful reception staff. Great spa garden. "

"Die Lage ist unumstößlich super - damit hat es sich mit den Vorteilen auch. Es war schlicht dreckig, die Badezimmer waren nicht okay. Jede Person kann immer in jeden Waschraum und in jedes Stockwerk, es gibt keine Verriegelungen. Ich hatte mich bei der Rezeption beschwert, dort wurde auch zugegeben, dass es gerade in den Waschräumen nicht gut aussieht, aber ließ sich nicht ändern. Ich habe dann nach zwei Tagen ausgecheckt, die Angestellten, mit denen ich gesprochen habe, waren sehr bemüht und...

"Great place to stay, just out of Puerto de la Cruz but still very much walkable (a bit hilly coming back from town), would stay again"

"hotel bien situé mais très difficile de se garer dans les rues environnantes puisque il ne dispose pas de parking"