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Palms Airport city Formerly HolidayInn

3.5 star property
Hotel in Accra with free airport shuttle and 24-hour front desk

Choose dates to view prices

Take advantage of a free return airport shuttle, a coffee shop/cafe and dry cleaning/laundry services at Palms Airport city Formerly HolidayInn. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$277
includes taxes & fees
3 Feb - 4 Feb

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Room options

View all photos for Junior Double Room, Non Smoking

Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Rainfall showerhead
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed

Club Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Rainfall showerhead
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Airport Residential Area, a neighbourhood in Accra, is home to Palms Airport city Formerly HolidayInn. Shoppers can check out Accra Mall, while everyone can enjoy the natural beauty of Labadi Beach and Teshie Beach. Accra Zoo and Endangered Primate Breeding Centre and Legon Botanical Gardens are also worth visiting.
Visit our Accra travel guideOpens in a new window
Map
Plot 19 & 20 Accra, Accra, Greater Accra Region, 3204

What's nearby

  • Marina Mall - 4 min walk - 0.4 km
  • El Wak Stadium - 2 min drive - 1.9 km
  • Accra Mall - 3 min drive - 2.7 km
  • W.E.B. DuBois Center - 4 min drive - 2.8 km
  • Labadi Beach - 10 min drive - 6.9 km

Getting around

  • Accra (ACC-Kotoka Intl.) - 2 min drive

Restaurants

  • ‪Beans N Cream - ‬10 min walk
  • ‪Marriott Executive Lounge - ‬8 min walk
  • ‪Mama Cuisine - ‬9 min walk
  • ‪New Poki - ‬2 min drive
  • ‪Café Barbera - ‬4 min walk

About this property

Palms Airport city Formerly HolidayInn

Hotel near Accra Mall
A free return airport shuttle, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at Palms Airport city Formerly HolidayInn. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A 24-hour front desk, local meal delivery service and a lift
  • Meeting rooms, coworking spaces and concierge services
Room features
All 170 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and shampoo
  • 50-inch flat-screen TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at Palms Airport city Formerly HolidayInn are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 7 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (250 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Palms City Holidayinn Accra
Palms Airport city Formerly HolidayInn Hotel
Palms Airport city Formerly HolidayInn Accra
Palms Airport city Formerly HolidayInn Hotel Accra

Frequently asked questions

Does Palms Airport city Formerly HolidayInn have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palms Airport city Formerly HolidayInn?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at Palms Airport city Formerly HolidayInn on 3 Feb 2026 start from AU$276.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palms Airport city Formerly HolidayInn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palms Airport city Formerly HolidayInn?

Self-parking is free at this property.

What time is check-in at Palms Airport city Formerly HolidayInn?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palms Airport city Formerly HolidayInn?

Checkout is at noon.

Does Palms Airport city Formerly HolidayInn provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Palms Airport city Formerly HolidayInn?

Some rate plans available at this hotel are all-inclusive.

Where is Palms Airport city Formerly HolidayInn located?

Located in Airport Residential Area, this hotel is within 2 miles (3 km) of Marina Mall, El Wak Stadium and Accra Mall. W.E.B. DuBois Center and Embassy of France are also within 3 miles (5 km).

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Reviews

Palms Airport city Formerly HolidayInn Reviews

7.8

Good

8.8

Cleanliness

8.0

Amenities

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 40 reviews
Rating 8 - Good. 8 out of 40 reviews
Rating 6 - Okay. 5 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 6 out of 40 reviews

Reviews

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience. The staff were super friendly and helpful, and the room was clean and comfy. The breakfast spread was great . The hotel's location is also great
Stayed 1 night in Dec 2025

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. I enjoyed staying here.
Stayed 4 nights in Nov 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't use the laundry service. The staff was very professional, kind and caring. The air conditioning was too cold and I had to ask to turn it up to make the room less cold. They adjusted the a/c to a more comfortable level for me.
Stayed 3 nights in Jan 2026

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice and friendly staff.
Stayed 2 nights in Jul 2025

6/10 Okay

alex

Liked: Cleanliness
Check was smooth, rooms clean, water flows out the bathroom floor due to leakage.
Stayed 1 night in Oct 2025

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since the rebranding of holiday inn into some new ownership a significant deterioration! Poor service, the gym a failure… still good located in walking distance to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean with a friendly staff
Stayed 1 night in May 2025

8/10 Good

HICHAM

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Close to the airport ok for short stay

Very confortable and clean. Shuttle seevice availaible. The problem.is the breakfast, not a buffet and very slow and limited. Nithing fancy. For the room service no menu available and anyway the phone in the room.was not working. Internet is poor and there is roo much electricity shut downs.
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I'm honest, i was a bit skeptical about booking the property because the reviews weren't amazing, but i went ahead away because the price was decent, it was conveniently close close to the airport and there was a complimentary shuttle, i appreciate the shuttle service being kind enough to wait for me, even though the flight and my baggage was delayed The check-in process was smooth, after it was long flight and the gentleman, Paul, who assisted me was very helpful Loved the room, very modern and comfortable with a good view My personal favorite was the food and the cafe, its Great for meetings with good Wi-Fi They have ice cream, which is a nice touch The Lamb chops i had for lunch was great, cooked to perfection. it reminded me of the one i had in New York earlier this year, and that caught me by surprise! Overall, an extremely pleasant stay, Thank you to All!
Stayed 1 night in Apr 2025

6/10 Okay

HICHAM

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good hotel for business trip with few points to i

After having published my first evaluation, the hotel reacted and did modification regarding the breakfast and offer now a buffet. I trust they will imprive again with this mindset. The only negativ point for me is the room service. The menu is a bit limited and meals are often not available. I ordered 4 times and they did mistakes 3 times. Not to mention that it is extremly dlow 45mn to 1h15. I decided to eat outside as much as possible. This hotel will improve and I will give them a chance again next time. A bit expensive for this prestation but their asset is also the availability of the airport shuttle. Do not accept a first floor room , it is too noisy.The noise is not from outside hotel or the room but ftom the music in the lobby.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gurbax

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was also very helpful and accommodating. Short walk to lots, including airport.
Stayed 3 nights in Aug 2025

8/10 Good

Adra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay for a funeral.
Stayed 3 nights in Aug 2025

10/10 Excellent

PRINCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closely situated to the airport with. Staff are very courteous Good. Breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and professional and extremely accommodating. The hotel is in a great location and the renovation was such a great upgrade. It is modern, fancy yet warm.
Stayed 1 night in Jul 2025

8/10 Good

Adwoa

Liked: Cleanliness, property conditions & facilities
I liked the room . Only hope to see improvement in the food.
Stayed 2 nights in May 2025

6/10 Okay

Farida

I have stayed at this facility multiple times to the point I know most of the staff by their name. The only thing that makes me come back is the convenience to the hotel. But I have to say the service at this hotel is deteriorating by the days it’s incredible how everything is a mess. You always have to call for something. If it’s not toiletries missing, it’s the cleaning not showing up unless you call, it’s the laundry bags that aren’t in the rooms. And for a newly renovated hotel,the walls in some of the rooms are so filthy: it’s just so sad. And now let’s come to the kitchen. When you order food, plan for an average wait time of 90 minutes and that if you are lucky they bring everything you order. Staying at this hotel is a constant frustration. I have decided after my patience being tested over and over again, to never lodge at this facility ever again when am in Ghana.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lindyann

Liked: Cleanliness, amenities, property conditions & facilities
I will surely stay there again the issue was our shower when you use it the water ran to the outside floor used lots of towels
Stayed 1 night in May 2025

2/10 Terrible

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very warm because the air condition never worked
Stayed 1 night in Jul 2025

2/10 Terrible

Baffour

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Really?

We were scheduled to be at the airport at 5 am and requested the shuttle take us. At 445am they were still looking for the key to the shuttle I which they never found. They took us to the airport in one of the employees very small car. The chef was the only employee that had passion. He not only served us breakfast but took us to the airport.
Stayed 1 night in Mar 2025

2/10 Terrible

Awab

Disliked: Staff & service, room comfort
My experience was disappointing overall. The reception team was not very helpful during my stay. I was initially placed in room 622 where the air conditioning wasn’t working. Despite several complaints, the issue wasn’t resolved until my final night when the maintenance team, who I truly appreciate, arranged a room change. Additionally, the fridge in my room was non-functional, with the power cord visibly cut off this also wasn’t changed until I went again to complain. There needs to be proper communication from the team especially when one makes a complaint and there’s no solution. My room did not have any hotel contact information or number card to call the hotel or even room service menu. If I needed assistance, I had to leave my room from sixth floor and go all the way downstairs, which was very inconvenient. There also seemed to be poor coordination around airport transfers. With multiple guests needing to leave at the same time, the situation was made worse when the driver couldn’t locate the bus keys, causing unnecessary delays. Please do better as the guest experience is a Big No for me.
Stayed 3 nights in Oct 2025

6/10 Okay

Segun

Liked: Property conditions & facilities
The hotel WIFI server is very horrible. The experience was terrible to say the least. They need a new wifi system overhaul. We were without wifi or phone service for several hours and it wasn't until i tried using my personal phone to call the front desk that a receptionist apologized for the tardiness and the problem resolved temporarily only to repeat itself all over again. When you're logged on the wifi, it keeps bouncing you back off and requesting a password and authentication before it temporarily logs on again and it keeps repeating this nuisance. This is not working. There's got to be a better way.This unresolved wifi issues takes away from the other great experience of the hotel.
Stayed 4 nights in Apr 2025

4/10 Poor

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is rated as a 4-star property, but it is closer to a 2.5-star experience at best. The staff was very friendly and courteous; however, the facility and guest rooms are in serious need of renovation. Water from the shower leaked onto the bathroom floor, forcing us to use towels to manage the overflow. The room temperature was inconsistent, even though the thermostat settings never changed. The bedding was stained, and the mattress was in extremely poor condition, with visible tears and dark stains. Safety and security were also major concerns. There appeared to be no security presence, and anyone could walk onto the property and sit in the lounge area, making it difficult to distinguish hotel guests from non-guests. There were activities in the lobby that appeared questionable, which further contributed to feeling unsafe. Additionally, the room doors did not have chains or deadbolts, adding to the lack of security. Overall, the condition and safety of the property did not meet expectations for a 4-star hotel, and I did not feel secure during my stay.
Stayed 7 nights in Jan 2026

2/10 Terrible

Youssif

Disliked: Amenities, property conditions & facilities
Its very dirty room bed full of dust
Stayed 2 nights in Nov 2025

10/10 Excellent

Kwasi

Liked: Cleanliness, staff & service, property conditions & facilities
I just love it
Stayed 1 night in Jul 2025