Interior entrance
Check availability

Reviews of Nehal Hotel

3.5 out of 5
Nehal Hotel
Intersection Of Hamdan And Salam Street, Abu Dhabi

Reviews

7.6

Good

Rating 10 - Excellent. 117 out of 432 reviews" "
Rating 8 - Good. 193 out of 432 reviews" "
Rating 6 - Okay. 64 out of 432 reviews" "
Rating 4 - Poor. 28 out of 432 reviews" "
Rating 2 - Terrible. 30 out of 432 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Amanpreet singh

Stayed 9 nights in Apr 2024

6/10 Okay

Timo

Travelled with partner
Disliked: Cleanliness
Decent view on one of the busy areas and Skyline in Abu Dhabi. The hotel is located in a very accessable area. Lots of things are nearby that you would like for a couple days stay. We however only stayed for one night and where glad we decided so, as the age of the facility started to show and the cleanliness could really be improved upon.

6/10 Okay

Aziz

Business traveller
Liked: Cleanliness
Could be much better
Disappointing overall
Stayed 10 nights in Oct 2023

2/10 Terrible

Muath

Stayed 7 nights in Sep 2023

10/10 Excellent

Sari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend you to book this hotel. I love everything about this place.
Stayed 1 night in Jul 2023

8/10 Good

sneha

Travelled with family and small children
Liked: Cleanliness
It was good given the price and services were good.
Stayed 1 night in Jun 2023

8/10 Good

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal for the location
Stayed 2 nights in Dec 2022
Response from Duty Manager on 14 Feb 2023
Dear Valued GuestThank you for choosing Nehal Hotel and for providing us with your valuable feedback. It was indeed pleasure to have been of your service to you. We are pleased to learn that your experience with us was more than satisfactory. We at Nehal Hotel strive to improve our quality of service so as to provide a comfortable stay to our guests. We also deliver our guests the highest level of hospitality and it was very satisfying to know this has been achieved. We thank you for your positive feedback for our staff and our hotel services and rooms. We hope your experience will encourage you to return for another stay with Nehal Hotel. We look forward to welcoming you back again in the near future.Regards,Jerrin JosephDuty Manager

8/10 Good

Chetan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Response from Duty Manager on 14 Feb 2023
Dear Valued GuestThank you for choosing Nehal Hotel and for providing us with your valuable feedback. It was indeed pleasure to have been of your service to you. We are pleased to learn that your experience with us was more than satisfactory. We at Nehal Hotel strive to improve our quality of service so as to provide a comfortable stay to our guests. We also deliver our guests the highest level of hospitality and it was very satisfying to know this has been achieved. We thank you for your positive feedback for our staff and our hotel services and rooms. We hope your experience will encourage you to return for another stay with Nehal Hotel. We look forward to welcoming you back again in the near future.Regards,Jerrin JosephDuty Manager

2/10 Terrible

Getahun

Disliked: Staff & service, amenities
The lady at the check in was so arrogant. Really she was not there to help customers .
Stayed 1 night in Dec 2022

4/10 Poor

Maroua

Liked: Room comfort
Shady Area
Shady area. Gym is terrible. Shady people coming to the 18 floor for some "massage". Undercover cops all over the place.
Stayed 3 nights in Dec 2022

8/10 Good

Yasser

Stayed 1 night in Dec 2022

10/10 Excellent

Albano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok. The room was nice and clean, services worked well and staff was really friendly.

8/10 Good

yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Directly connected with airport bus with bus station hardly 2mins walk. Only problem is they were reluctant to store my lugguage for 4-5 days.
Stayed 1 night in Nov 2022

2/10 Terrible

Scott

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor hotel
Stayed 3 nights in Nov 2022

2/10 Terrible

Junaid

Disliked: Staff & service, room comfort
Worst ever Customer Care and Staff attitude
In my 10 years of hotelling experience , I had to bear the worst customer service at Nehal Hotel. The CSR at the reception mocked me as my guest came to see me. Even when he was told that the visitors are coming only to meet and not to stay, he still made it horribly shameful and completely senseless for me. I had to feel shame infront of my visitors. The worst ever experience of staying at a hotel in my life. They had no hospitality in their dealing with the guest at any stage.
Stayed 2 nights in Oct 2022

4/10 Poor

Javaid

Disliked: Cleanliness, amenities, property conditions & facilities
I like nothing
Stayed 1 night in Sep 2022

2/10 Terrible

Javaid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to say
Stayed 28 nights in Sep 2022

2/10 Terrible

Sushil

Business traveller
Disliked: Staff & service, property conditions & facilities
Not so nice
I hardly review, but was not happy with stay overall, from parking to checkout
Stayed 1 night in Sep 2022

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overall
Happy with my stay. The room was clean, sizable and catered to all my needs. Check-in, which for me was at 3am was efficient, calm and professional. Most importantly, I opted for this hotel given that the departure bus stop for the airport is next to the entrance - a 1 minute walk, and the arrival bus stop is also only a 4-5 minute walk. Very convenient indeed. I would return 👍
Bedroom King
Bathroom King
Stayed 1 night in Sep 2022

10/10 Excellent

Essam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Rhosalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

SATHYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 1 night in Jun 2022

2/10 Terrible

sreenath

Stayed 1 night in Mar 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value for money
Very good location and great value for money, would recommend.
Stayed 1 night in Mar 2022
Response from Duty Manager on 18 Apr 2022
Dear Guest Thank you for your valued review. Regards Team Nehal

10/10 Excellent

Abigael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean every time I came back from work. Just a noise I can hear in the middle of the night. Not sure if ongoing repairs/construction is there.
Stayed 6 nights in Jan 2022

4/10 Poor

Mohamed

Business traveller
Disliked: Room comfort
Stayed 1 night in Jan 2022

6/10 Okay

maha

Business traveller, Travelled with partner
the carpet wasn’t clean enough
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abu Dhabi Grand Prix 2021 stay
Stayed here for the 2021 Grand Prix, 20-25 mins tax from the circuit (c.£15) with some okay bars nearby. Wifi was a bit patchy. Max Verstappen also won the Championship (I’m a Lewis fan), but that wasn’t really the hotel’s fault.
Stayed 4 nights in Dec 2021

2/10 Terrible

Gary

Stayed 1 night in Dec 2021

4/10 Poor

Mustafa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
The staff was unfriendly and rude also there were no parking at the hotel
Stayed 3 nights in Nov 2021

2/10 Terrible

Jineesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Raja Senthil Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and overall good 👍
Stayed 1 night in Oct 2021

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs, terrible shower and uncaring staff
Pulled back the duvet and found a live bug on the sheet. Reception staff had to be called twice to move us to a different room at almost midnight. The shower was no better in the second room the next morning. The reception staff at check out said the manager would be in touch when we requested a refund, but this never happened. We chased several times but we’re told repeatedly by a very abrupt receptionist that the manager was not available. We finally got to speak to Jerrin Joseph, the duty manager who muttered about us having free parking for a future stay. This was a total insult and after this experience it would be the absolute last place we would wish to stay. We usually try to support one off hotels rather than big chains, but this place and it’s staff were a total disgrace
Stayed 1 night in Oct 2021

10/10 Excellent

Rhosalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Partima

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Isagani

Stayed 1 night in May 2021

6/10 Okay

Osama

Disliked: Cleanliness, staff & service
Unfortunately the receptionist was very rude and not professional enough to deal with me.
Stayed 1 night in Mar 2021

8/10 Good

GEORGE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One month stay for business
Comfortable hotel, friendly staff and in good central location
Stayed 7 nights in Jan 2021

10/10 Excellent

Donia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

aji

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Nehal Hotel on 12 Dec 2020
thanks

8/10 Good

ARUN KARTHIK

Liked: Cleanliness, staff & service, room comfort
Some things needs to be properly fixed oraintsined like the TV that goes off by itself and Shower that won't work properly
Stayed 1 night in Dec 2020
Response from Nehal Hotel on 5 Dec 2020
Dear Guest , Thanks for your valuable feedback

4/10 Poor

Obaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Nehal Hotel on 12 Dec 2020
thanks for your feedback

6/10 Okay

Mohamed

Business traveller
Liked: Cleanliness, staff & service, room comfort
paid parking on site
The hotel location was excellent, Cleanliness and services were good, but this is the first time I’m experiencing the parking issue where I had to pay for the parking on site..they charge 20 AED per day for the parking
Stayed 2 nights in Nov 2020
Response from Nehal Hotel on 28 Nov 2020
Thanks for your valuable feedback

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Nehal Hotel on 17 Oct 2020
Thanks for your valuable feedback

6/10 Okay

Nagarajan

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Om prakash

Stayed 1 night in May 2020
Response from Team Nehal on 7 June 2020
Dear Valued Guest , Thanks for your valuable feedback