Front of property - evening/night

Reviews of Milling Hotel Ritz

3 out of 5
Milling Hotel Ritz
Banegaardspladsen 12, Aarhus

Reviews

8.4

Very good

Rating 10 - Excellent. 405 out of 1003 reviews" "
Rating 8 - Good. 421 out of 1003 reviews" "
Rating 6 - Okay. 141 out of 1003 reviews" "
Rating 4 - Poor. 26 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Stayed 3 nights in Mar 2024
Response from Frederikke on 20 Mar 2024
Tak for din anmeldelse.

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ritz on 13 Jan 2024
Kære PeterMange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi håber at kunne byde velkommen en anden gang.Med venlig hilsen Receptionen

10/10 Excellent

Anni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Martin on 19 Dec 2023
Mange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi er rigtig glade for at høre, at I havde en dejlig oplevelse, og vi håber at kunne byde velkommen en anden gang.Med venlig hilsen Receptionen

10/10 Excellent

Johanna

Stayed 2 nights in Oct 2023
Response from Ritz on 3 Nov 2023
Kære Mange tak fordi du har taget dig tiden til at give os en tilbagemelding. Det værdsætter vi utrolig højt.Med venlig hilsen Receptionen

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Mathilde on 26 Sept 2023
Kære Robert Tak for din anmeldelse. Vi er glade for at høre du har hat et godt ophold. På forhåbentligt gensyn.Med venlig hilsen Receptionen

8/10 Good

Margaret, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean, but in a noisy part. The water in the shower was too hot and the water valve was defective so I could not adjust the temp. I made a complaint but we were leaving the next day. Double bed was terrible. Every time I moved the top mattress bounced and disturbed my husband, and vice versa. We did not sleep well. Breakfast was good. Staff were very friendly and check in was quick. The hotel is close to the train station, restaurants, and shopping. The room had no special amenities.
Stayed 2 nights in Sep 2023
Response from Anita on 24 Sept 2023
Dear Margaret,Thank you for your feedback. We appreciate it and sincerely apologize for the water temperature issue during your stay. We're glad to hear you enjoyed the breakfast. Your satisfaction matters to us, and we'll work to ensure a better experience next time.Best regards AnitaMilling Hotel Ritz

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Ritz on 2 Oct 2023
Dear ShannonThank you so much for taking the time to give us feedback. We hope to welcome you back another time.Yours sincerelyReception

8/10 Good

Libin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accommodating. The hotel is clean and beautiful with histories.. Everything here is in walking distance, and the train station is across the train station
Stayed 1 night in Aug 2023
Response from Anita on 3 Sept 2023
Dear Libin,Thank you very much for the review. We highly appreciate your kind words and are happy to hear you enjoyed your stay. Best regards

10/10 Excellent

barry, saffron walden

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel in a good location. We stayed here for a family trip and found most things within walking distance. The hotel was nice and the facilities good. The staff were all very friendly and helpful. My only negative would be that the lift is a little old (as the building is old I guess!) so it’s a little slow and can only take 2 people at a time. I would definitely stay here again.
Stayed 3 nights in Jul 2023
Response from Laura on 3 Aug 2023
Dear Barry, Thank you for your kind review and feedback. We really appreciate it. It means a lot to us to know that you enjoyed your stay with us and that you would like to visit us again. Kind regards Laura, Reception, Milling Hotel Ritz

6/10 Okay

Ron

Stayed 1 night in Jun 2023
Response from Laura on 30 June 2023
Kære Ron Tusind tak for din anmeldelse. De bedste hilsner Laura, Receptionen, Milling Hotel Ritz

8/10 Good

Claus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast. Small bathroom, could not turn off lights on tv for the night. Quiet night allthough we are in the center. Great with free afternoon snacks!
Stayed 1 night in May 2023
Response from Ras on 26 May 2023
Dear ClausThank you for your kind review. We hope you had a good stay in spite of the TV lights and bathroom size.Kind regards,Milling Hotel Ritz

8/10 Good

Sigurd Vive

Stayed 3 nights in Feb 2023
Response from Laura on 14 Feb 2023
Kære Sigurd. Tusind tak for din fine anmeldelse. Vi er glade for at du har taget dig tiden til at give feedback, det er yderst værdsat. På forhåbentligt gensyn. Med venlig hilsen Laura, Receptionen, Milling Hotel Ritz

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Laura on 8 Dec 2022
Tusind tak for din meget flotte anmeldelse. Hvor er det dog dejligt at læse at du har haft et skønt ophold hos os. Vi håber at du har lyst til at besøge os en anden god gang. De bedste julehilsner Laura - Receptionen, Milling Hotel Ritz

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Just say no
. Room was stuffy and the bed was terrible as for sleeping. The garbage truck outside the window to wake you up at 2:00am did not help with the stay. The staff was rude not very friendly. When asked a question where was breakfast the response was in the basement of course. For the price stay somewhere else.
Stayed 1 night in Nov 2022
Response from Malene on 30 Nov 2022
Dear Anonymous. Thank you for taking your time to write a review after your stay. I am sorry to read your stay did not live up to your expectations. You are always welcome to tell us in the reception, if there is something you are dissatisfied with. Kind regards from the reception

8/10 Good

Eelco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center located, clean and well maintained, breakfast was sufficient
Stayed 1 night in Oct 2022
Response from Laura on 1 Nov 2022
Dear Eleco, Thank you for taking the time to write a review of your stay here at Milling Hotel Ritz. We really appreciate it. We are glad to know that you enjoyed your stay and we hope to welcome you back again some day. Kind regards Laura - Reception, Milling Hotel Ritz

10/10 Excellent

Jez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go for the city and sites but stay for the fantastic breakfast
Stayed 4 nights in Sep 2022
Response from Mille on 24 Sept 2022
Dear Jez. Thank you for your review (and the great slogan). Hope to welcome you some other time. Kind regards Mille - reception

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Sigurd on 12 Sept 2022
Kære Mange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi er rigtig glade for at høre, at I havde en dejlig oplevelse, og vi håber at kunne byde velkommen en anden gang.Med venlig hilsen Receptionen

8/10 Good

SIN TEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a pleasant experience. Location is good with many amenities nearby.
Stayed 1 night in Sep 2022
Response from Laura on 6 Sept 2022
Dear Sin tee. Thank you for your kind review. It is much appreciated. Kind regards Laura - Reception, Milling Hotel Ritz

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Large breakfast.
Stayed 1 night in Aug 2022
Response from Mille on 2 Sept 2022
Dear LeslieThank you for your nice review. We appreciate you taking the time to tell about your stay here at Milling Hotel Ritz.Kind regards Mille - reception

10/10 Excellent

Maria

Stayed 1 night in Aug 2022
Response from Mille on 26 Aug 2022
Kære Maria Tak for at tage dig tid til at anmelde dit ophold her på Milling Hotel Ritz. Det sætter vi stor pris på. Med venlig hilsen Mille - receptionen

6/10 Okay

Eduardo, Houston

Business traveller
Disliked: Amenities
Not friendly, personnel not always on hand. Lift old and inconvenient. Ni amenities.
Stayed 1 night in Aug 2022
Response from Rikke on 10 Aug 2022
Dear Ecuardo, Thank you for your review of the hotel. Good as well as bad. Only in this way, we are able to get better. We hope to see you again another time. Yours sincerely Rikke Reception

8/10 Good

Alexander

Stayed 1 night in Jul 2022
Response from Nicolai on 14 July 2022
tak for din anmeldelse efter endt ophold. Det sætter vi stor pris på og håber at kunne byde dig velkommen igen en anden god gang.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old hotel with delightful staff and great breakfast!!
Stayed 2 nights in Jun 2022
Response from Laura on 27 June 2022
Dear Christina, Thank you for your kind review. I am very happy that you found the staff delightful and the breakfast great. It really means a lot to us. We hope to see you again sometime. Kind regards Laura - Reception, Milling Hotel Ritz

10/10 Excellent

Elsa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Laura on 11 May 2022
Kære Elsa Maria Tusind tak for din flotte anmeldelse. Hvor er det dejligt at læse at du har haft et godt ophold. Det betyder rigtig meget for os. På forhåbentligt gensyn. De bedste hilsner Laura - Receptionen, Milling Hotel Ritz

10/10 Excellent

Rani

Stayed 3 nights in Mar 2022
Response from Laura on 24 Mar 2022
Kære Rani Tusind tak for din anmeldelse. Vi er utrolig glade for den flotte tilbagemelding, det betyder rigtig meget for os. Jeg håber at vi kan få lov at byde dig velkommen igen en anden gang. De bedste hilsner Laura - Receptionen, Milling Hotel Ritz

6/10 Okay

Bente

I liked the location, but did think that the funiture in the room was very tacky and did not like to sit on the funitures for the same reason. otherwise, the room was functional and quiet
Stayed 4 nights in Jan 2022
Response from Laura on 25 Jan 2022
Dear Bente, Thank you for your review, we really appreciate the feedback. I am sorry to hear that you did nok like the looks of the furniture in the room. We do try to show as fair a picture of our hotel as possible so that our guests know what to expect when booking with us. Kind regards Laura - Reception, Milling Hotel Ritz

10/10 Excellent

Anderas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ritz Aarhus
Nica stay. Not first time at hotel ritz aarhus. Always a pleasure.
Stayed 1 night in Dec 2021
Response from Anita on 27 Dec 2021
Dear Anderas, Thank you so much for giving us a great review. We appreciate your kind words and are happy to hear you will be visiting again. Best regards Anita Milling Hotel Ritz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls
Excellent in every way, except noise carries far too well from the hallways into the rooms, and unfortunately not all the guests were considerate enough.
Stayed 1 night in Dec 2021
Response from Laura on 7 Dec 2021
Thank you for your kind review of your stay here at Milling Hotel Ritz. We really appreciate it. We hope to welcome you back again in the future. Kind regards Laura - Reception, Milling Hotel Ritz

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Laura on 18 Nov 2021
Dear Julia Thank you for your kind review. We are very pleased to read that you have had a great stay here at Milling Hotel Ritz. We hope to welcome you back in the future. Kind regards Laura - Milling Hotel Ritz

8/10 Good

Eydna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Laura on 18 Oct 2021
Dear Eydna, Thank you for your review. We really appreciate you taking the time to give us feedback. Hope to welcome you back in the future. Kind regards Laura - Reception

10/10 Excellent

Margaret C, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always take comfort double room because it is more spacious. The entire hotel is clean and cozy. The beds are comfy and bathrooms are clean. Staff are always very helpful and polite, and check in is quick. Breakfast buffet is delicious. The hotel is a few minutes walk from the train station. It is also walking distance to many shops, and restaurants. Public transportation is readily available outside the hotel. I highly recommend this hotel.
Stayed 3 nights in Sep 2021
Response from Rikke on 19 Sept 2021
Dear Margaret, Thank you for staying with us at Milling Hotel Ritz. We are very pleased that you liked your stay here. We appreciate that your share your positive review with us. It really means a lot to us. We hope to welcome you back again sometime in the future. Best regards Rikke – Reception

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
No amenities at all
Stayed 4 nights in Aug 2021
Response from Laura on 18 Aug 2021
Thank you for your review. I am sorry that the stay did not live up to your expectations. I would like to know what kind of amenities you had hoped for - maybe we could have found a fitting solution. Kind regards Laura - reception

8/10 Good

Eydna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice spacy room and bathroom. Good beds
Stayed 1 night in Aug 2021
Response from Laura on 8 Aug 2021
Dear Eydna Thank you for staying with us at Milling Hotel Ritz. We are very pleased that you liked your stay here. We appreciate that your share your positive review with us. It really means a lot to us. We hope to welcome you back again sometime in the future. Best regards Laura – Reception

8/10 Good

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Nicolai on 3 Aug 2021
Kære Leif. Tak for din fine anmeldelse. Vi er glade for at læse du har haft et godt ophold på Milling Hotel Ritz og håber meget vi kan byde dig velkommen en anden god gang.

10/10 Excellent

Karoline

Stayed 2 nights in Jul 2021
Response from Mille on 19 July 2021
Kære Karoline Tak for at du tog dig tid til at anmelde dit ophold her hos os. Det sætter vi meget pris på. Med venlig hilsen Mille – Receptionen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Laura on 8 July 2021
Hej Jeg er ked af at se at opholdet ikke levede op til forventninger. Jeg håber at du henvendte dig i receptionen med de problemer du måtte have oplevet således at vi kunne have fundet en løsning. Med venlig hilsen Laura - receptionen

8/10 Good

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Laura on 14 June 2021
Kære Nicolaj Tusind tak for, at du har taget dig tid til at skrive en bedømmelse. Det betyder meget for os. Vi håber at få muligheden for at byde velkommen igen. Med venlig hilsen Laura – Receptionen

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Nicolai on 12 Apr 2021
Tusinde tak for din fine anmeldelse af dit ophold på Milling Hotel Ritz. Vi er glade for at høre alt har været som ønsket og håber vi kan byde dig velkommen en anden god gang.

10/10 Excellent

Anne-Sofie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Katja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff is extremely friendly. Great breakfast.
Stayed 4 nights in Apr 2024
Response from Laura on 14 Apr 2024
Dear Katja, Thank you for your kind review. We are so pleased to read that you enjoyed your stay with us and that you liked the breakfast. We hope to welcome you back again one day. Kind regards Laura, Reception, Milling Hotel Ritz

8/10 Good

Jesper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Frederikke on 19 Apr 2024
Kære JesperMange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi er rigtig glade for at høre, at I havde en dejlig oplevelse, og vi håber at kunne byde velkommen en anden gang.Med venlig hilsen Receptionen

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Kold vand i bruseren ingen tryk på vandet så man kunne ikke blive vasket ordentlig. Spise område proppet og ikke plads til gæsterne
Stayed 1 night in Jan 2024
Response from Ritz on 3 Feb 2024
Kære gæstTak for din anmeldelse af hotellet. Ris såvel som ros. Kun på den måde kan vi blive bedre. Vi håber at se dig igen på et senere tidspunkt.Med venlig hilsen Receptionen

10/10 Excellent

helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ritz on 3 Feb 2024
Kære HelleMange tak for din flotte tilbagemelding. Vi er glade for at høre, at du havde et dejligt ophold. På forhåbentligt gensyn.Med venlig hilsen Receptionen

2/10 Terrible

Birgit Merete Bjerregaard

Stayed 2 nights in Jan 2024

4/10 Poor

Mogens

Disliked: Cleanliness, staff & service, property conditions & facilities
Gammelt hotel med patina.
Fik bekræftigelse på værelset der sagde : STANDARD DOBBELTVÆRELSE med QUEEN size bed. Hvad vi fik var hotellets standardværelse hvilket IKKE er det samme som hotellets beskrivelse af Standard dobbeltværelse. Jeg tænker HOTELS.com måske skulle sørge for at beskrivelserne i bekræftigelsen stemmer overens med hotellets beskrivelse. Endvidere var der intet varm vand i hverken håndvask eller bruser. Der kunne heller ikke etableres en tålelig temperatur på værelset. Toilettet var dårligt indrettet og slet ikke brugbar for personer større end normal størrelse. Morgenmaden. Hmmmm. Er man til groft brød, så er det fint. Det virkede heller IKKE som bake off brød, men som bagerbrød. Mælk er udelukkende økologisk og med meget lavt fedtindhold. Beliggenhed : Fantastisk. Stand : Gammelt og noget slidt. Seng : Meget god. Jeg vil nok IKKE vælge et hotel fra Milling gruppen igen.
Stayed 1 night in Jan 2024
Response from Oliver on 27 Jan 2024
Kære Mogens Mange tak fordi du har taget dig tiden til at give os en tilbagemelding, vi værdsætter ris såvel som ros.Vi beklager dog meget at hotellet og dets faciliteter ikke levede op til forventningerne i denne omgang.Med venlig hilsen Receptionen

8/10 Good

Jan Erik

Stayed 2 nights in Jan 2024
Response from Oliver on 27 Jan 2024
Kære Jan ErikMange tak for din flotte tilbagemelding.Med venlig hilsen Receptionen

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Martin on 25 Jan 2024
Tak for at du tog dig tid til at anmelde dit ophold her hos os. Det sætter vi meget pris på.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ritz on 22 Jan 2024
Kære AllanMange tak for din flotte anmeldelse. Vi håber at kunne byde dig velkommen igen en anden god gang. Med venlig hilsen Receptionen Milling Hotel Ritz Aarhus City

10/10 Excellent

Gitte

Godt hotel.
Meget centralt liggende hotel lige ved siden af banegården, shopping, Musikhuset etc. Meget lille værelse, men der var hvad der skulle være. Lækkert morgenmad, men kun et sted hvor der kunne hentes kaffe, så det medførte lange køer.
Stayed 1 night in Jan 2024
Response from Ritz on 22 Jan 2024
Kære GitteMange tak fordi du har taget dig tiden til at give os en tilbagemelding. Vi er rigtig glade for at høre, at I havde en dejlig oplevelse, og vi håber at kunne byde velkommen en anden gang. Til venlig info har vi dobbeltværelser i fire kategorier. Skulle I have lyst til at prøve en af de andre kategorier en anden gang. Med venlig hilsen Receptionen

8/10 Good

Per

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ritz on 22 Jan 2024
Kære PerTusind tak for, at du har taget dig tid til at give din anbefaling af vores hotel. Det betyder meget for os. Vi håber at få muligheden for at byde velkommen igen. Med venlig hilsen Receptionen