"When we checked in we weren’t told that the rooms we were given had accessible bathrooms which is not what we booked. So we had to go back to receptions and get allocated a new room. I was grateful to get one room upgraded but it would have been better if staff shared what they were allocating upfront. Changing rooms wasn’t convenient.
If you want to be out at night, this hotel is located a bit further away from the riverside restaurants and we were told that it wasn’t safe to walk back at...