GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
In addition to an indoor pool, Europa Gatwick Hotel provides a health club, a spa tub, a sauna, and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.
Business amenities at this 3-star property consist of a business center, secretarial services, and audio-visual equipment. Event facilities include conference/meeting rooms, small meeting rooms, exhibit space, and banquet facilities. This pet-friendly hotel also offers a fitness facility, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, a roundtrip airport shuttle is available to guests.
Family Information
This family-friendly hotel offers a range of amenities suitable for guests staying with children. See below for more details.
Rooms: Family rooms with one double bed, one twin bed and on bunk bed suitable for family of five. Connecting rooms available. Cribs with bedding available (free)
Scroll down to the Rooms section for more details.
Food and beverages: High chairs available Three-course hot carvery buffet in restaurant with dishes suitable for children (6 PM to – 9.45 PM). Children’s meals are half price. Pub with children’s menu Baby food can be heated in restaurant on request Dietary needs catered for on request
Scroll down to the Dining section for restaurant details.
Family-friendly facilities: Next-day pick-up laundry service (surcharge) Drop-off zone in front of hotel Free parking on site
Child-friendly facilities:
Scroll up to the Property Amenities section for more details.
Location: Close proximity to airport, leisure centre and open spaces Airport shuttle bus stops outside hotel Gatwick Airport – 5 miles (8 kilometres) Three Bridges train station – 1.5 miles (2.5 kilometres) Central London is 30 minutes away by Gatwick Express Brighton – 35 minutes by train
See hotel Location page for more details
Rooms
Europa Gatwick Hotel offers 211 accommodations with complimentary newspapers and coffee/tea makers. Satellite television is provided.
Bathrooms include shower/tub combinations, makeup/shaving mirrors, scales, and complimentary toiletries. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include hair dryers and trouser presses. Extra towels/bedding and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Room Amenities
Dining
Europa Gatwick Hotel has a restaurant serving breakfast only. 24-hour room service is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Europa Gatwick Hotel
of guests recommend
out of 20 reviews
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Showing 1 - 10 results (of 20) · See more Europa Gatwick Hotel reviews
“never go to this hotel, bad customer service, very rude, rooms were cold”
I booked this hotel with my flight together, i got there at 8 am and the me an receptionist told me she can not check me in till 2 pm, even though they had rooms. then at 2 pm after 7 hours of waiting they gave me a small size room that i didnt book, i was very upset and asked for the hotel manager that never showed up, after a long fight with the receptionist finally i got the room that i booked. room was cold no good heating system, there was an iron from 1972, that wouldnt even heat up. the hair dryer was 30 years old. room and sitting area were not clean. i called the room service to request an iron, he was very impolite and interrupted me 3 times before i say what i want. DO NOT GET THIS HOTEL.
“DO NOT STAY HERE”
How this hotel got 3 out of 5 stars is beyond me. Our beds and bathroom were dirty, the ceiling was covered in dirt or cracked. It smells, the prices aren't good and the doors are all beat up like someone's trying to break out! The only thing going for it is the staff who are very nice, otherwise there is no reason to stay here just AVOID it!
“Not Impressed”
The room felt stuffy, restroom smelled, to many doors and hallways. Glad they had a shuttle to airport.
“Horrible hotel”
Getting there was hard. They tell you they have a shuttle service from Gatwick airport, but they forget to mention it only runs every 90 minutes. The room was filthy. There were spider webs in the windows. Moldings were coming loose. There was actual rust along the sides of the bath tub. The sheets were dirty. On top of that, instead of a toll-free number, they have a premium charge number that costs more than normal phone calls, and when you finally reach them, they are borderline rude. In short, avoid this hotel at all costs.
“Not Impressed”
This hotel is very old, things alway seem to be broken. Although it was close to a bus stop to go to the nearest town, it would be better to get a hotel in Crawley, which is a lovely little town. I would not really recommend this hotel.
“EXCELLENT!!!!”
The first time i read about the hotel i really tought that my stay at it would be horrible. But to the suprise of me and my girlfriend it was excellent. I will be staying here in future visits and recommended to anyone in a budget.
“Great place to stay for an early flight out of Gatwick”
Good, clean hotel. The staff was helpful and cheerful. It's near Gatwick, with a 10 min bus ride to the airport via the shuttle. The shuttle is free coming out but they charge 5 pounds sterling to ride back out, which was surprising.
“Impressed with service,cleanliness,comfort,hotel location, and surrounding neighborhood.”
The only comment I would like to make is the convenience of getting to your room This hotel needs an elevator. Considering that most of the guests are senior citizens,going or coming back from Harwich for a cruise, it was difficult to carry our luggages up the stairs. The hotel is very good otherwise. I will consider looking for another hotel next trip with an elevator.Thank you.
“It's not bad of a hotel in London.”
Although it has small beds but it is clean and has all essential amenities. We stayed there for three days. We figured out our shutle number and pickup point thru the airport information center. The shuttle from the airport to the hotel is free of charge, in exception of going from hotel to airport but the driver on that day did not take our money anyway. After all, it is very cheap price($$) for a hotel in London.
“Just as expected”
Room was clean. I particularly enjoy the ability to pay a small fee to use the swimming pool. The quality of food for the buffet dinner was not great.
Showing 1 - 10 results (of 20) · See more Europa Gatwick Hotel reviews
Balcombe Road Maidenbower Near Maidenbower Crawley, RH10 7ZR United Kingdom
Nearby Points of Interest
The preferred airport for Europa Gatwick Hotel is London (LGW-Gatwick) - 5.7 km / 3.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Crawley, England, United Kingdom: Crawley is in West Sussex, and a main center of industry and employment approximately midway between London and England's south coast. England's second-largest airport, Gatwick, is located north of town.
Balcombe Road Maidenbower Near Maidenbower Crawley, RH10 7ZR United Kingdom
