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Reviews of Best Western Stateline Lodge

2.5 out of 5
Best Western Stateline Lodge
273 S Highway 59, Watts, OK

Reviews

8.4

Very good

Rating 10 - Excellent. 220 out of 451 reviews" "
Rating 8 - Good. 139 out of 451 reviews" "
Rating 6 - Okay. 47 out of 451 reviews" "
Rating 4 - Poor. 23 out of 451 reviews" "
Rating 2 - Terrible. 22 out of 451 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chayelynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean basic hotel w brekfast and friendly staff.
Stayed 2 nights in May 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and was quiet.
Stayed 5 nights in May 2024

8/10 Good

Scott

Travelled with partner
Good experience
Stayed 1 night in May 2024
Response from FD on 27 May 2024
Dear Scott,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Managment Best Western Stateline Lodge

2/10 Terrible

steve

Disliked: Staff & service
Horrible experience, inaccurate location description. Unwillingness to accomidate needs & requests.
Stayed 2 nights in May 2024
Response from FD on 27 May 2024
Dear SteveThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our check in and reservation policies are on Expedia as well as Best Western. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Gosoua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice staff
Stayed 1 night in May 2024
Response from FD on 27 May 2024
Dear Gosoua,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Juan R., streamwood

Travelled with family
Staff very nice , friendly and helpful, room very clean and comfortable . Family from Chicago. Thank you
Stayed 6 nights in May 2024
Response from B on 21 May 2024
Dear Jaun R,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Michael L

Liked: Cleanliness, staff & service, property conditions & facilities
Set back from the main thoroughfare. Good dining nearby
Stayed 1 night in May 2024
Response from B on 20 May 2024
Dear Amy Mcclellan,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Okay

Corey

Business traveller
Liked: Staff & service
Disliked: Amenities
I’m not sure what the rationale for others rating so high is. In comparison to lower-end hotels it would rank high, but with nicer hotels it doesn’t compare. What was a standout were the friendliness of the staff. So that is something. My room HVAC didn’t work correctly, so the humidity was high, leaving the sheets and towels feeling dampish. The doors are thin so people talking in the hallway is loud in the room. There was also an odor in the room too. Overall it wasn’t worth saving the $60 compared to two other very nice hotels within 2 blocks of this BW.
Stayed 1 night in May 2024
Response from B on 20 May 2024
Dear Corey,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Kia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming
Stayed 1 night in May 2024
Response from B on 16 May 2024
Dear Kia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

LeRoy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We had a problem checking in as the credit card I booked with had to be replaced and the computer wouldn’t take another card so the gal had to cancel my booking and start from scratch so we could pay. I hope I haven’t been billed twice for our stay. It took about 30 minutes to do this.
Stayed 2 nights in Apr 2024
Response from frontdesk on 16 Apr 2024
Dear LeRoy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Denise Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time during our stay visiting from California. All of the staff was very friendly, accommodating, and helpful.
Stayed 4 nights in Apr 2024
Response from Management on 8 Apr 2024
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

GAYLENE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for 2 nights, gone all day. So sleeping and breakfast was great.
Stayed 2 nights in Mar 2024
Response from Bobbie on 28 Mar 2024
Dear William Aune,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Corbyn

Travelled with family
Liked: Cleanliness, staff & service
Neighboring hotel room was smoking cigarettes all night. Woke up to a very thick stench.
Stayed 1 night in Feb 2024
Response from k on 22 Feb 2024
Dear Lila Dooley,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from k on 19 Feb 2024
Dear James,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from k on 5 Feb 2024
Dear Monica,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and comfortable stay
Stayed 1 night in Jan 2024
Response from K on 29 Jan 2024
Dear Renee,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from k on 24 Jan 2024
Dear Matthew,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from k on 18 Jan 2024
Dear Jacqueline,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Shelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it
It was an amazing hotel. Clean, happy staff and convenient.
Stayed 1 night in Dec 2023
Response from kal on 3 Jan 2024
Dear Shelley,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from k on 5 Feb 2024
Dear Carlos,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Okay

Tamalia

Travelled with family and small children
Liked: Staff & service
Stayed 4 nights in Dec 2023
Response from k on 28 Dec 2023
Dear Tamalia,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Brianna

Stayed 3 nights in Dec 2023
Response from k on 18 Jan 2024
Dear Brianna,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

4/10 Poor

Paul, Murrieta

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff not very accommodating. Late check in asked about the breakfast time, but when we came to eat they were shutting it down, but there wasn’t enough food for the 3 of us , but unwilling to bring out more. Room service incomplete…we stayed 2 nights. Indoor pool, but closed for “season.” Person sleeping on floor in public area by water fountain.
Stayed 2 nights in Dec 2023
Response from Kal on 25 Dec 2023
Dear Paul,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Okay

Michaeleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
The reason i reserved a room for 2 nights was for the indoor swimming pool. Upon arriving we were told the pool is closed during the winter months which was not posted on the website. The staff was amazing and the room was nice. I wont book another stay there unless its in the summer as my children love to swim and there are to many other places to stay that offer year around swimming.
Stayed 2 nights in Dec 2023
Response from Kal on 19 Dec 2023
Dear Michaeleen,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Florencio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Dec 2023
Response from kal on 19 Dec 2023
Dear Florencio,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Kal on 25 Dec 2023
Dear Aaron,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person checking me in didn't tell me that the indoor pool was closed for the winter. Why is an indoor pool closed to begin with? When we went to swim it was locked and they said it was closed for the winter :-(
Stayed 1 night in Nov 2023
Response from Kal Gandhi on 15 Nov 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Maksim, Prior Lake

Stayed 1 night in Oct 2023
Response from kal gandhi on 27 Nov 2023
Dear Maksim,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the rooms smelled weird but the smell went away after a bit.
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Steve Simons,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Lee Ann

Liked: Staff & service
Not bad
Needs updating:carpe, grout in bathroom, bedding.
Stayed 3 nights in Oct 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Lee Ann,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice n clean
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Michele,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Kimberly

Very friendly staff room was clean
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Kimberly,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Okay

Rosetta

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Rosetta,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Charly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

2/10 Terrible

Rob

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room doors are not sturdy. Strange smells in building and two rooms we were offered. Filthy grout on bathroom floor. Bed sheets that should have been white were grey.
Stayed 1 night in Oct 2023
Response from Nicole on 20 Oct 2023
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and clean
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always so clean and friendly.
Stayed 2 nights in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong with the property when I got to my room te smoke detector was laying on the table and I went to the desk clerk and let her know so I didn’t get charged for it
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 30 Oct 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-422-4444.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Stateline Lodge

10/10 Excellent

Janie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Janie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Sarah, Cabot

Liked: Cleanliness, staff & service, amenities
Older property, but very clean. The staff works very hard, and were very friendly. My kids enjoyed the indoor pool and breakfast.
Stayed 1 night in Sep 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Sarah,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

4/10 Poor

Antoine

Business traveller
Disliked: Staff & service
Bad 1st Impression
Stayed 1 night in Sep 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Antonie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
FYI
Beds weren't comfortable at all! Swimming pool was indoors and warm. Room smelt bad when we arrived but I always bring smell goods when traveling. Parking lot is tight. Overall its ok to deal with.
Stayed 2 nights in Sep 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Kimberly,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Edward,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility and the staff was great! Would recommend to everyone. We stay there again. Thank you
Stayed 1 night in Sep 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Pamela,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One week every year and always good!
Stayed 5 nights in Sep 2023
Response from Kal Gandhi on 3 Nov 2023
Dear Libby,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Kal GandhiGeneral ManagerBest Western Stateline Lodge