Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews of Capitol Hill Hotel

4 out of 5
Capitol Hill Hotel
200 C St SE, Washington, DC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1007 reviews" "
Rating 8 - Good. 231 out of 1007 reviews" "
Rating 6 - Okay. 79 out of 1007 reviews" "
Rating 4 - Poor. 35 out of 1007 reviews" "
Rating 2 - Terrible. 12 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Janell

Liked: Cleanliness, staff & service
The room doors are very heavy (think safe). Our inconsiderate neighbors let the door slam when coming and going. It jarred us awake at 215, 3 am and other times that should be quiet
Stayed 3 nights in Mar 2024

6/10 Okay

Joan I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing that was
Stayed 1 night in Mar 2024

4/10 Poor

Viktoriya

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The light in the kitchen area wasn't working, basic things like knife, drinking glasses, frying pan weren't there. Breakfast is the worst and cheapest it could be. Stuff has no hospitality whatsoever. The young black girl in the front desk is rude. Not coming back.
Stayed 5 nights in Mar 2024

10/10 Excellent

JOCELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout, cleanliness, and amenities of this hotel. Also liked how it was easy to get to various museums.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is exceptional!!!
Stayed 3 nights in Mar 2024

8/10 Good

Elizabeth Martin, Van Nuys

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel, and was pleased with courtesy and speed of check-in from the bell captain opening the door and greeting me graciously after a long flight to the cold water available in a friendly lobby area. Taxi cab driver said not a good neighborhood but was fine and only 1/4 mile from the Capitol (though on Expedia I thought I had asked for 1/4 mile from White House). Hotel is older and has not been renovated for some time, but had solid amenities some fancier ones no longer have (e.g., microwave). Only issue I had was A/C would shift itself to heat in the middle of the night so woke up to a hot room twice. Even turned it off altogether and it turned back on. Forgot to mention at front desk on departure.
Stayed 1 night in Mar 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, thank you
Stayed 1 night in Mar 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located. The staff is friendly and helpful. The accommodations were very comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Carolyn, Memphis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Quiet neighborhood with quick access to lively bars and restaurants on Pennsylvania Ave.
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location wonderful neighborhood friendly helpful staff. Everything you want to see within walking distance if you have a good pair of shoes !
Stayed 3 nights in Mar 2024

6/10 Okay

jack

Stayed 2 nights in Feb 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice hotel with great service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marc

Stayed 1 night in Feb 2024

10/10 Excellent

Gabriella

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First tme in DC and fell in love with the neighborhood this hotel is in. It was very family-friendly and in an area where you felt like you were a part of the neighborhood. It is super close to the Captiol, Supreme Court and about a mile from some of the most popular museums.
Stayed 3 nights in Feb 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, location was in close proximity to my needs, but the structure of the property seems really old and outdated.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Were A1 The Best i have ever experienced They assisted me in a situation where i really needed some quick decision making. If you ever come to Dc this is where you want to be

10/10 Excellent

Liuba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jaime

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always awesome and professional. Thank you
Stayed 3 nights in Feb 2024

4/10 Poor

Lailani

Liked: Cleanliness, staff & service
They charged me $80 at the door!
Stayed 1 night in Feb 2024
Response from Barry Allen on 20 Feb 2024
Good morning Lailani, Thank you for leaving a review about your recent stay with us. The charge at check in was just a hold for incidentals and the difference between the authorization and the cost of your receipt was released back to you at check out. I apologize if there was any confusion regarding this. Looking forward to having you in the future. Until then. Safe travels!

10/10 Excellent

jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location just two blocks off the mall. Also a short walk to city bikes and metro. $50/ night for parking so don't bring a car if you can get along without it. The valet service is super fast though, and unlike a garage you can use it multiple times for the same $50. Breakfast was ordinary but plenty of food.
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa, Mystic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous staff clean new elegant
Stayed 1 night in Feb 2024

6/10 Okay

susan

Travelled with family
Liked: Cleanliness, staff & service
Staff were welcoming and accommodating. Living room couch dirty and appliances did not feel clean. Bedroom was good size but curtains were designed intentionally not to fully close and shades by design did not cover full window, so if you need a fully dark bedroom, this would not be the place for you. 3-4 closets but only one has a handful of hangers. Biggest con: Loud heavy room doors that slam throughout your stay. Very loud and noisy guests at all hours of the night. Would not stay here again but not due to staff who were very good.
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and comfortable and although we didn't use it, it is a nice touch to have a small 'kitchenette' (microwave etc). Staff were very friendly and helpful. I was especially grateful that they really went to a lot of trouble to locate two very small earrnings that I had left behind in the room and must have been difficult to spot when they had fallen on the carpet. The gym facilities were good. I did not have the breakfast but my husband said that it wasn't especially good or plentiful. The always available tea, water and coffee in the lobby was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my first time @ Capitol Hill & they did not disappoint. The staff was willing to help & service for the customer was delivered with a smile. The staff really keep you hydrated with all day & night coffee & tea & water which I consider exceptional as well. Staff member David really took time to make sure I was comfortable during my stay. Each staff member did not disappoint. I am definitely returning back to Capitol Hill. I really enjoyed myself.
Stayed 3 nights in Feb 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Taran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pablo, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kimberly A

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a nice view.
Stayed 1 night in Jan 2024

10/10 Excellent

Rikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and extremely convenient to visit the city.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice reception area, very polite quest attendant there. Appreciated the free coffee and hot water in the foyer. Area around the hotel is safe, quiet, nearby a couple of restaurants and one liquor store. The free breakfast was appreciated. However, the choices available depend greatly of your time of arrival. If you are early bird no issue, late starter, well not much left. Juice machine not working, slow toaster, etc…things could be improved.
Stayed 6 nights in Dec 2023

8/10 Good

Janet

Stayed 1 night in Dec 2023

10/10 Excellent

Angela, Braintree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Dec 2023

10/10 Excellent

Lillian

Stayed 2 nights in Dec 2023

2/10 Terrible

Austin

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely avoid this place at all costs. The housekeeping staff not only barged into my room while I was in the shower, but they also blatantly ignored my requests to leave, making me feel extremely uncomfortable and unsafe. Despite having the door securely locked and latched, they somehow managed to invade my privacy. To add to the misery, the room's heating system is a nightmare – it switches on to the highest setting without warning, turning the room into an unbearable inferno, regardless of the thermostat being turned off. And don't expect any help or sympathy from either the hotel or Expedia; I contacted them for some resolution or a refund, and they flat-out refused. You've been warned – steer clear of this disaster!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful location! Clean and very comfortable! It’s an amazing hotel and the restaurants around it are great.
Stayed 1 night in Dec 2023

10/10 Excellent

Adrienne

Stayed 1 night in Dec 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, friendly staff. Large room on the 4th floor. Comfortable and nice bed and chair. Fairly good basic breakfast. Negatives: no hairdryer; light switch for bathroom turns on light in dressing room which has no door and the light shines directly on the bed and waking the other person; large chair obstructs window shade control. Would recommend.
Stayed 1 night in Dec 2023

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Heather, knoxville

Stayed 2 nights in Dec 2023

8/10 Good

Wendy

Stayed 2 nights in Dec 2023

10/10 Excellent

Rudolph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Capitol
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023