Civic Hotel Autograph Collection is located in City Centre, a neighborhood in Surrey, and is near a metro station. Travelers who have shopping on the agenda can visit Metropolis at Metrotown and Coquitlam Centre, while those looking for another kind of activity may want to check out Port of Vancouver. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Civic Hotel Autograph Collection. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks at this hotel include:
An outdoor pool
Cooked-to-order breakfast (surcharge), self-parking (surcharge) and ATM/banking services
Luggage storage, multilingual staff and smoke-free property
Guest reviews speak well of the helpful staff and location
Room features
All 144 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
Bathrooms with showers and free toiletries
Wardrobes/cupboards, premium channels and coffee/tea makers
Awards and affiliations
Eco-certified property This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Arabic, English, Filipino, Hindi, Romanian
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (CAD 20 per day; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 27 for adults and CAD 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Dominion Bar & Kitchen
Prado Cafe
Things to do
Outdoor pool
Family friendly
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Multilingual staff
Wedding services
Business services
8 meeting rooms
Business centre
Computer station
Conference centre (7,978 square foot of space)
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices in meeting rooms
Braille/raised signage
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
21 floors
Ballroom
Built in 2017
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
32-inch LED TV with premium satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Late-night room service
More
Air conditioning
Desk
Free daily newspapers
Free local calls
Free long-distance calls
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 5 to April 1:
Swimming pool
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Breakage deposit: CAD 500.00 per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 27.00 for adults and CAD 15.00 for children
Self parking fee: CAD 20 per day (in/out privileges)
Pet fee: CAD 50.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey
Frequently asked questions
Does Civic Hotel Autograph Collection have a pool?
Yes, this property has an outdoor pool.
Civic Hotel Autograph Collection Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Didn’t think about skytrain above this gorgeous hotel. It makes noise for sure hahaha. Overall gorgeous views, very clean, good underground parking, good service.