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Top The Loop Hotel Reviews

L7 Chicago by LOTTE

10/10 Excellent

"The hotel is very good in general (clean, friendly and professional staff, quiet etc.). However, the location is unbeatable. Literary, it is a couple mins from river, right on the edge of loop and north downtown area, about 10-15 min walking distance from museums, 30 min walking distance from Navy Pier, and very close to many many restaurants. Our room was also pretty quiet, so there is no problem of sleeping at night. I strongly recommended just because of the location, but the rest of qualities are also very very good. Strongly recommended!"

Hilton Chicago

10/10 Excellent

"My room was spacious, clean and quiet. Ate at the restaurant 720 for breakfast, excellent. Chef made eggs to order. Asked numerous questions of staff, all were courteous, helpful and friendly. Location of hotel was central to many parks, museums and restaurants. We walked to many places rather than using taxis. I would book this hotel in the future when visiting."

Congress Plaza Hotel

6/10 Okay

"First, this is a historic hotel, and visitors should be aware that the rooms reflect the historic vibe. If you want modern, you need to stay down the street at the Hilton. The rooms were very cute and clean, and the tiling in the bathroom was beautiful. The hotel has a prime location with easy walking access to the Grant Park and Museum Campus areas. General maintenance could have been improved: 1) the room had obviously lost power at some point in the past, causing the mini fridge to thaw, leak, and damage the shelf on which it sat, and 2) the faucet in the bathtub dripped consistently and the shower drain was minorly clogged, preventing it from draining completely while the shower water was running. These were, however, very minor issues. My biggest issue was the noise. It's a historic building, but that doesn't mean it needs historic windows. The windows might as well have not existed for as much street noise as they managed to block out. I was grateful I traveled with earplugs, because if I hadn't, I would not have been able to sleep. Between sirens, engines reving, and people randomly screaming, if you're someone that needs quiet to sleep, this is not the place for you. It would also be nice to have modernized room AC units. Be aware that the units here cannot be adjusted in the room. All in all, a decent stay... But I doubt I'll be back unless they make a big announcement about new windows."

Arlo Chicago

10/10 Excellent

"My husband and I stayed at the Arlo for 2 nights. The property was fresh and modern. The first thing I noticed was the aroma of the lobby right as we walked in the doors from the street. Check in was easy, and we paid the offered $25 for early check in around 10:30 am, which we believed was so worth it. Our room was a bit on the smaller side and the view from our room was the city, with a corner of it being Millennium Park. Overall, we enjoyed our stay at the Arlo. It was perfect for our needs. It was conveniently located just minutes walking to the Park and the river walk."

The Royal Sonesta Chicago Downtown

10/10 Excellent

"Perfect proximity to the Riverwalk and downtown Chicago. We left our bags with the front desk on the morning of check-in, as we got there around 11 am. No more than 30 minutes later, the lovely receptionist called me and offered a discounted early check-in with an upgraded room. We pounced on the offer and checked in without a hitch. Our room was spectacular, lots of room and wonderful amenities. The bathroom was spacious and modern. Our view out of our long window was right out to the river and skyscrapers. It was a definite wow factor for us. Thank you so much for the comfortable and unforgettable stay."

Pendry Chicago

4/10 Poor

"We stayed at the Pendry Chicago for a week. The one time housekeeping cleaned our room they did a poor job, including not changing dirty glasses, removing and not replacing a bath mat, not refreshing tissues and toilet paper, and not fully cleaning the toilet. The next day we put a privacy sign on our door and left for the day. When we returned, the sign was on the inside of our door, clearly showing someone had entered the room without our consent. When we brought this up to management, we got the runaround and claims that security scan reports of our door showed only our entries. When I made clear that I had documentation of there being no housekeeping that day through texts with the hotel and receipts showing our absence for the full day and there was no longer any plausible deniability to be had, the security team admitted that a housekeeper had entered the room despite the privacy sign on the door. Later, they spoke to the employee, and told me their internal investigation showed an accidental entry, which makes no sense given the privacy sign on the outside of the door, the hanging of the sign on the inside of the door after entry, and the room not otherwise being touched. The only thing that makes sense is someone cased our room and decided there was nothing worth stealing, then hung the sign inside after it fell off the door. Also, the windows are thin and even earplugs don’t help with the street racing noise and sirens outside . Don’t recommend staying here."

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Change your mind

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Top The Loop Hotel Reviews

L7 Chicago by LOTTE

Hilton Chicago

Hyatt Place Chicago/Downtown - The Loop

Congress Plaza Hotel

Travelodge by Wyndham Downtown Chicago

Arlo Chicago

The Royal Sonesta Chicago Downtown

Pendry Chicago

Swissotel - Chicago

Find out more about The Loop

Accommodation in The Loop

Where to Stay in The Loop?

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