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Reviews of Hida Hanasatonoyu Takayama Ouan

3.5 out of 5
Hida Hanasatonoyu Takayama Ouan
4-313 Hanasato-machi, Takayama, Gifu

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1000 reviews" "
Rating 8 - Good. 420 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! It was so nice and cozy and the staff were very friendly. The onsens were amazing! Very convenient location and walkable everywhere. Definitely recommend! Only thing is that the staff doesn’t speak english too well so they told me the free ramen was at 1030 so I missed it the first night. It says it’s until 10:30pm but they only open for 30 minutes (opens at 9pm and last call is at 930pm) so I don’t think that part is super clear. Besides that everything was amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Stayed 4 nights in Feb 2024

10/10 Excellent

Swusdinaruenart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do free ramen service from 9PM!
Stayed 1 night in Dec 2023

10/10 Excellent

Austin

Stayed 1 night in Dec 2023

10/10 Excellent

adelaida

Stayed 3 nights in Nov 2023

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2023

10/10 Excellent

stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with comfy beds and awesome hot tubs. Take your partner to a private open air hot tub facing the mountains, it’s a great experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good onsen
Stayed 3 nights in May 2023

8/10 Good

Kim Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Keiko

Stayed 1 night in Apr 2023

10/10 Excellent

Donna, HIGH LEVEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to station, very nice hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

KHANG

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022

10/10 Excellent

Hiroko

Stayed 1 night in May 2022

10/10 Excellent

TAKUMI

Stayed 1 night in Mar 2022

10/10 Excellent

??????

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
なにより、食べ物が美味かったです❤️
Stayed 1 night in Dec 2021

10/10 Excellent

Camille ann

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Room was small but cosy. Can’t fit two med size luggage in room. The hot spring is a must try but prepare to wait long as it’s always full with people queuing even at early morning. Definitely will go back hotel again. Love the old japan onsen feel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Onsen, feee ramen and basically the entire vibe of the hotel, really relaxing and enjoyable. I wish that they have smart tv thou, so that we can chill and watching Netflix at night.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station, friendly staff, culturally true without being difficult for us to figure out. Loved the spa.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Very friendly staff. The hotel had a comprehensive method of maintaining very high hygiene levels during the COVID19 outbreak. Sone of the room furnishings could do with an update but overall the hotel is a value for money venue in a great location near the railway station and 5 minutes walk to the heritage lusted old town centre. The onsen area has views to snow capped mountains.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen with free ramen for supper. Great view from rooms too. Will definitely stay here the next time I’m in takayama.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The floors throughout the hotel (even in the elevators) were "tatami" mats so guests are able to walk barefoot and experience the feel of the tatami. Breakfast is buffet-style with a wide variety of foods to choose from - Japanese-style with lots of local dishes, Western-style for those who would rather enjoy eggs and bacon. The hotel incorporates a lot of wood decor in the authentic Japanese style which is cozy and relaxing. There is even an oversized wooden chair that you can sit in and take photos of.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, value for money room price, nice private rental hot springs, free ramen at 22:30 every night makes the trip wonderful and fulfilling
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great; small but nice hot spring onsen inside/outside; the room is typically small but clean and comfortable, but got really warm probably because it was just below the floor where onsen was located.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experiences! First time enjoy private onsen and a hotel that is completely covered with tatami mats except the entrance area. Would go back again.
Stayed 2 nights in Dec 2019

8/10 Good

Ceci

Travelled with group
Liked: Amenities, property conditions & facilities
This is unexpected to queue up for breakfast as the restaurant not big enough for all guests. However the hot spring pools are very nice
Stayed 1 night in Jan 2020

2/10 Terrible

Carlo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

fair

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, clean and convenient. Highly recommend. The only feedback I want to give is the onsen. One of the private room onsen and the ladies outdoor onsen have to have better protection so that people from outside the building, be it on road level or other buildings will not be able to see people standing up at the onsen. Please note and improve. Thanks
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the onsen. Walking around in socks was unique. Breakfast buffet was good, although very busy with other customers.
Stayed 2 nights in Dec 2019

10/10 Excellent

BETTY Y M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Yuet Ting

Stayed 1 night in Nov 2019

8/10 Good

Soon Aim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful onsen hotel
It was a great Japanese onsen Hotel and was well maintained. The breakfast buffet had a wonderful selection of Japanese breakfast options. It is also located less than 5 mins from Takayama Station.
Stayed 2 nights in Oct 2019

8/10 Good

JapanNEC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint typical Japanese place to stay in. Good stay but package with meals are pretty expensive than one without any meals
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being in a traditional hotel but enjoyed having our own bathroom. Location was excellent and easy walking distance to attractions.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room too simple and casual .bath was tiny simple and like a box
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The spa was very welcomed after a day exploring and the helpfulness of the staff particular the lady who worked at the spa
Stayed 2 nights in Aug 2019

10/10 Excellent

Erika, Baltimore MD, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Onsen hotel with Japanese atmosphere and Western amenities. We booked a 2 twin bed room with private bathroom and very good Japanese breakfast buffet. Both indoor and outdoor hot pools were pleasant. We did not use the sauna.
Stayed 1 night in Aug 2019

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was within 10 minute walk from Takayama station. Location was good with the Old Town and morning market 15 minutes away. Onsen was nice with both public and private baths. Liked the chilled complimentary Vtagen drinks after a hot soak. The breakfast spread was extensive and yummy. Highly recommend this hotel as base for visit to Kamikochi as well.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

IRIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent Japanese Style Hotel
We stayed in a deluxe double room which was very small with two futon beds. There were three private Onsen on the top floor, one larger one was semi outdoor and pretty nice, the other small one we tried was indoor and barely fit two people in the tub. Most of time, there were people waiting to use Onsen because no reservation was available. There were two restaurants serving breakfast and the one on the 1st floor gets quite busy sometimes and we had to wait for a while. They serve mostly Japanese food and some western food, and it was pretty good. It is located two blocks away from the train station and not too far from the center of city. Overall, it was decent place with good price, and we enjoyed the town very much.
Stayed 2 nights in Apr 2019

10/10 Excellent

Kum Hoong Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great onsen, great service with little nice touches, like ramen for supper
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lot of group tourist. Walking distance from station
Stayed 1 night in Apr 2019