Renaissance Suzhou Hotel

4.5 star property
Luxury hotel connected to the convention centre in Suzhou Industrial Park with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Renaissance Suzhou Hotel

View from property
BBQ/picnic area
Exterior
Club Room, 2 Double Beds, City View | View from room
Fridge, electric kettle

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is AU$132
Price available on 3/11/2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed, City View (with one air purifier)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 89.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom (with one air purifier)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Connecting rooms available
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Map
229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021

What's nearby

  • Gate to the East - 2 min drive
  • Jinji Lake - 3 min drive
  • Pingjiang Road - 4 min drive
  • Suzhou Museum - 5 min drive
  • Humble Administrator's Garden - 5 min drive

Getting around

  • Xinghai Square Station - 7 min walk
  • Suzhou Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 75 min drive

Restaurants

  • ‪呀咪咖喱屋 - ‬6 min walk
  • ‪外婆家 - ‬5 min walk
  • ‪中央公园 - ‬5 min walk
  • ‪肯德基 - ‬6 min walk
  • ‪东方明珠ufo酒吧 - ‬9 min walk

About this property

Renaissance Suzhou Hotel

Luxury family-friendly hotel near Jinji Lake
Located close to Gate to the East and Suzhou Pingtan Museum, Renaissance Suzhou Hotel provides a coffee shop/cafe, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Express check-out, express check-in and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 360 individually furnished rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with satellite channels
  • Fridges, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 147 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Food Studio
  • R Bar
  • Wan Li Restaurant

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (19,720 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On the riverwalk

Spa

  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 147 per person
  • Airport shuttle fee: CNY 900 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Renaissance Suzhou
Renaissance Hotel Suzhou
Renaissance Suzhou
Renaissance Suzhou Hotel
Suzhou Renaissance
Suzhou Renaissance Hotel
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou

Frequently asked questions

Does Renaissance Suzhou Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at Renaissance Suzhou Hotel?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Renaissance Suzhou Hotel on 3 Nov 2024 start from AU$132.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Renaissance Suzhou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Suzhou Hotel?

Self-parking is free at this property.

What time is check-in at Renaissance Suzhou Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Renaissance Suzhou Hotel?

Checkout is at noon.

Does Renaissance Suzhou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Renaissance Suzhou Hotel located?

This family-friendly Suzhou hotel is located on the riverwalk, within 2 mi (3 km) of Gate to the East, Jinji Lake and Pingjiang Road. Suzhou University and Suzhou Pingtan Museum are also within 2 mi (3 km). Xinghai Square Station is 7 minutes by foot and Central Park Station is 10 minutes.

Renaissance Suzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 180 reviews" "
Rating 8 - Good. 51 out of 180 reviews" "
Rating 6 - Okay. 4 out of 180 reviews" "
Rating 4 - Poor. 3 out of 180 reviews" "
Rating 2 - Terrible. 1 out of 180 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place foe the price
Stayed 2 nights in Jul 2024

10/10 Excellent

Tan, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jihong, South Barrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good, the room also great condition and comfortable to stay in.
Stayed 1 night in Jun 2024

10/10 Excellent

Mahmood

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Benyang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience overall
Stayed 3 nights in Jun 2024

10/10 Excellent

lulei

Liked: Amenities
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
Stayed 2 nights in May 2024

10/10 Excellent

Mou Ki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellence Service
Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Stayed 1 night in May 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lei, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
Stayed 1 night in Mar 2024

10/10 Excellent

LEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Nice staff, good location.
Stayed 1 night in Dec 2023

10/10 Excellent

Pang-Che

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lingzhao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Stayed 1 night in Aug 2023

10/10 Excellent

Peijun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Li

Liked: Staff & service, property conditions & facilities
Nice breakfast selection
Stayed 2 nights in May 2023

6/10 Okay

Johnny

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great stay, bad plumbing.
Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Stayed 3 nights in Oct 2019

4/10 Poor

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Stayed 2 nights in Oct 2019

10/10 Excellent

ManuelCoutinho, Toronto, Canada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff. Selection of breakfast was very good too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Oi Lan Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019