“Paradise”

Loved that i could smoke in the room so many hotels are non smoking now utter luxury

“Great for non business people”

No complains at all, I give the hotel the max score available

“Convenient for Gatwick Airport.”

Was well looked after duing my overnight stay. Meals were well presnted. Only slight problem was that I found my room a little cold.

“Good Place!”

Nice staff! All contacts with the staff were pleasant. Several went out of their way to help find things and places in and around London. The room was always clean. Complaints: there was only a closet for hanging clothes. No drawers in which to put folded clothes and there was no public transportation other than the shuttle to Gatwick Airport nearby. Otherwise, we had a great stay.

“hidden gem”

with what i read on tripadvisor and other websites about russhill,i was a little dubious at first,but let me tell you,this place is a hidden gem,the staff were more than helpful,the room i was in 615 was extremely comfortable and i got to use my laptop via my own dongle from my room,michael showed me lots of public area rooms where i could also pick up the hotels free wifi,id stay here again in a whim.thanks russ hill

“**Can't Beat the SERVICE!!!**”

Rooms are Nice and clean. We stayed 3 nights and had a blast. We wher far enough out of the city rush. Set in a beautiful hidden area. The best part is there is 24 hour Service. The staff was the best I have encountered!! It was a great 3 day Visit!

“Pefect hotel for a quick layover at Gatwick”

For the price and location, this hotel, while a little run down, simply cannot be beaten. Highly recommended.

“OK”

Very good value for money and not too far from the Airport

“Need to comment !”

Reading many reviews as I waited for room( I arrived hours ahead of check in time) I was bemused by how negative they were. It is not a big city 5 star-- that is very true.It is old and run down( with a lot of maitainence being currently done).It is fairly priced,very convenient to Gatwick with a great bus service that runs frequently.It has a great stay.park car while away and collect on return system in place.It is old,it is a bit run down( see earlier comment about work going on as i write) generally tired--- but you get what you pay for and it is ok for that purpose. The staff are couteous,helpfull,competent without the attitude of some places that in reality have no more to offer. The meals are fine and in context with what the hotel sets out to achieve.For me--it has a nice ,friendly feel to it and I would recommend it without hesitation and will stay there again. Sure--read all the negative comments-- mostly quite unfair in my opinion.

“Great for overnight stay before flying”

Would highly recommend this hotel for an overnight stay before travelling from Gatwick airport. It was a nice surprise to find it had lovely countryside views, but was only about 15 minutes from the airport, with a shuttle bus to the hotel. As we were only there for one night, with an early start, we weren't too worried about the facilities etc, The shower was hard to figure out, but other than that the family room was bigger than we expected and it was nice to sit outside with a drink and snack in the evening.