Property amenity

Reviews of Stone Hill Norman, Trademark Collection by Wyndham

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1001 reviews" "
Rating 8 - Good. 187 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. The staff was very pleasant and informative to details. Easy check in and pet friendly.
Stayed 1 night in May 2024

10/10 Excellent

Sherrie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Staff was very courteous. Breakfast was good!
Stayed 1 night in May 2024
Response from Sydney on 17 May 2024
Thank you for your review Sherrie! Your feedback is much appreciated! We hope to serve you again in the future.

10/10 Excellent

Rhonda, Bullhead City

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk representative. The property is well maintained. The room was immaculate. Great place!
Stayed 1 night in May 2024
Response from Sydney on 17 May 2024
Thank you for your kind review Rhonda. I will pass your sentiments along to our staff! We hope to have the opportunity to serve you again in the future.

6/10 Okay

Debra

Liked: Staff & service
Stayed 1 night in May 2024
Response from Sydney on 14 May 2024
Thank you for your rating! We hope to have the opportunity to better serve you in the future.

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively clean. Staff nice.
Stayed 1 night in May 2024
Response from Sydney on 14 May 2024
Thank you for your review!

6/10 Okay

Jodi

Liked: Cleanliness, staff & service
The property was a bit dated for being less than 10 years old. All of the carpet looks dirty and my socks proved that. No visible dirty, meaning the housekeeping staff is good. Water pressure is terrible in the shower. Staff was very accommodating and friendly. Breakfast was great.
Stayed 3 nights in May 2024
Response from Sydney on 10 May 2024
Thank you for sharing your experience with us, Jodi. Your comments have been noted, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
I love the area- nice hotel inside.
Stayed 1 night in May 2024
Response from Sydney on 10 May 2024
Thank you for your kind review! We hope to have the opportunity to serve you again.

6/10 Okay

Barbara

Business traveller
Perfectly ok but nothing special.
Stayed 2 nights in May 2024
Response from Sydney on 10 May 2024
Thanks for your review! We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Thomas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Verizon coverage
Stayed 2 nights in May 2024
Response from Sydney on 6 May 2024
Thank you for your review!

10/10 Excellent

Michael, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hallway carpet a little worn. Rooms clean and comfortable, especially for overnight stay.
Stayed 1 night in May 2024
Response from Sydney on 3 May 2024
Thank you for your review! We are taking your note into consideration regarding the hallway carpet. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Employers were great.
Stayed 3 nights in Apr 2024
Response from Sydney on 29 Apr 2024
Thank you for your kind review Kaye! I will pass your sentiments along to our staff. We hope to serve you again in the future.

10/10 Excellent

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
Nice property and very updated.
Stayed 1 night in Apr 2024
Response from Sydney on 29 Apr 2024
Thank you for sharing about your stay with us, Maria. We appreciate feedback like yours and hope to serve you again in the future.

10/10 Excellent

Roger

Stayed 1 night in Apr 2024
Response from Sydney on 17 May 2024
Thank you for your rating!

10/10 Excellent

Roger

Stayed 1 night in Apr 2024
Response from Sydney on 17 May 2024
Thank you for your rating!

10/10 Excellent

Liang

Travelled with family
Very good hotel at this price
Stayed 1 night in Apr 2024
Response from Sydney on 25 Apr 2024
Thank you for sharing your experience with us Liang. We appreciate your comments and hope to have the opportunity to serve you again in the future.

6/10 Okay

Ashlea

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Sydney on 25 Apr 2024
Thank you for your rating. We hope to have the opportunity to serve you better in the future.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the hospital
Stayed 1 night in Apr 2024
Response from Sydney on 19 Apr 2024
Thank you for your rating Tim!

6/10 Okay

Anthony

Business traveller
Not much to say
Stayed 3 nights in Apr 2024
Response from Sydney on 18 Apr 2024
Thank you for your rating!

10/10 Excellent

Andy

Stayed 1 night in Mar 2024
Response from Sydney on 6 May 2024
Thank you for your rating!

10/10 Excellent

Andy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff is over the top, when it comes to service. Clean comfortable rooms, beds and pillows. Conveniently located right off the highway. Reasonably priced
Stayed 1 night in Apr 2024
Response from Sydney on 16 Apr 2024
Thank you for sharing your experience with us Andy. We appreciate your feedback, and I will make sure to pass along your kind sentiments to our staff. We hope to have the opportunity to serve you again in the future.

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very nice and room was cleaned but there was a greasy film on the floor throughout the room.
Stayed 1 night in Apr 2024
Response from Sydney on 16 Apr 2024
Thank you for your feedback, Michelle. I will pass your sentiments along to our staff. We will also address your note about the floors so that we may correct it to avoid any future occurrences. We hope to have the opportunity to serve you again in the future.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Manager was a very nice young mam. Took clean and comfortable. Sold out of water bottles and snacks. Pet friendly!!! Yay!
Stayed 1 night in Apr 2024
Response from Sydney on 16 Apr 2024
Thank you for your kind review Laura. We appreciate your feedback, and hope to have the opportunity to serve you again in the future.

8/10 Good

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The young man at the desk was very nice and informative about the area. The toilet did not flush well and the bathtub drained slowly
Stayed 2 nights in Apr 2024
Response from Sydney on 14 Apr 2024
Thank you for sharing about your stay with us Carol. I will pass on your sentiments to our front desk associate. We do plan to address the toilet and the bathtub in the room so that we may avoid future occurrences, and we greatly appreciate your feedback. We hope to serve you again in the future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Sydney on 14 Apr 2024
Thank you for your review!

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The directions are a little bit sketchy but I found it
Stayed 1 night in Apr 2024
Response from Sydney on 14 Apr 2024
Thank you for your review!

4/10 Poor

Charles, Okc

Travelled with family, Business traveller
stayed because of wife surgery. very noisy other then that it’s ok.
Stayed 1 night in Apr 2024
Response from Sydney on 10 Apr 2024
Thank you for sharing your feedback with us. We are sorry to hear that your stay was noisy. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town to visit Oklahoma University. This hotel is about 10 minutes from campus but an easy drive. Lots of chain restaurant options. The room was like a small apartment with kitchen, eating and living room area in addition to a large bedroom. It was more than we needed but very nice!
Stayed 1 night in Mar 2024
Response from Sydney on 6 Apr 2024
Thank you for sharing your experience with us, Tracy. We're happy to hear that you enjoyed your stay!

10/10 Excellent

Laura

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sydney on 10 Apr 2024
Thank you for your rating!

8/10 Good

Joseph

Stayed 1 night in Apr 2024
Response from Sydney on 25 Apr 2024
Thank you for your rating! We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2024
Response from Sydney on 25 Apr 2024
Thank you for your rating! We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern quiet clean and relaxing. Desk clerk Kevin was most pleasant. Will stay here again.
Stayed 1 night in Apr 2024
Response from Sydney on 5 Apr 2024
Thank you for sharing your experience with us, Gary. I will pass your comments along to Kevin, who I'm certain will be appreciative of your note. We look forward to serving you again in the future.

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sydney on 2 Apr 2024
Thank you for your review! We hope to have the opportunity to serve you again in the future.

10/10 Excellent

Abdollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and very friendly .
Stayed 3 nights in Mar 2024
Response from Sydney on 28 Mar 2024
Thank you for sharing your experience with us! We appreciate your feedback, and hope that we will have the opportunity to serve you again in the future.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean as was our room. The staff were friendly and offered advice on where to eat around the hotel.
Stayed 1 night in Mar 2024
Response from Sydney on 27 Mar 2024
Thank you for your review Eric! It is our hope that you will grant us the opportunity to serve you again in the future.

6/10 Okay

Tam, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was about average. The place was clean and the breakfast was nice. I will say the bed was very uncomfortable and loud. Every time we moved it made a metal creak. Both of us woke up with our backs hurting. The place was clean and convenient though and staff was helpful. We probably wouldn’t stay there again though unless they changed out the mattresses.
Stayed 1 night in Mar 2024
Response from Sydney on 27 Mar 2024
Thank you for your review, Tam. Your feedback has been taken into consideration so that we may avoid future occurrences. It is our hope that you will provide us with the opportunity to serve you better in the future.

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 2 nights in Mar 2024
Response from Sydney on 23 Mar 2024
Thank you for your review Christina! I will pass your sentiments along to our team. We look forward to the opportunity to serve you again in the future.

10/10 Excellent

daniel

Stayed 1 night in Mar 2024
Response from Sydney on 14 Apr 2024
Thank you for your rating!

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Nice staff and friendly staff.
Stayed 1 night in Mar 2024
Response from Sydney on 21 Mar 2024
Thank you for your review Tomas! We appreciate you taking the time to share your experience with us, and I will forward on your positive comments to our staff. We look forward to the opportunity to serve you in the future.

8/10 Good

Jericho

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Sydney on 21 Mar 2024
Thank you for your review! We look forward to the opportunity to serve you again in the future.

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sydney on 23 Mar 2024
Thank you for your review Jimmy.

6/10 Okay

Mario

Travelled with family
Liked: Staff & service
Room very noisy
Stayed 1 night in Mar 2024
Response from Sydney on 23 Mar 2024
Thank you for sharing your experience with us Mario. I am sorry to hear that the room was noisy during your stay. It is our hope that you will give us the opportunity to serve you better in the future.

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room. Excellent!
Stayed 1 night in Mar 2024
Response from Sydney on 21 Mar 2024
Thank you for sharing your experience with us Sheri! We're thrilled to hear that your stay was a pleasant one. We look forward to the opportunity to serve you again in the future.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sydney on 21 Mar 2024
Thank you for your review! We look forward to the opportunity to serve you again in the future.

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient area. Dining in walking distance. Renovation at some parts recommended
Stayed 1 night in Dec 2023
Response from Sydney on 21 Mar 2024
Thank you for sharing your feedback with us! We're happy to hear that our location was in a convenient area for you, and will also take your note regarding renovations into consideration in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds close to University of Oklahoma
Stayed 2 nights in Mar 2024
Response from Sydney on 23 Mar 2024
Thank you for your review! We look forward to the opportunity to serve you again in the future.

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service
Disliked: Amenities
Couldn’t sleep all night because of the highway noise! Staff was welcoming but poor amenities.
Stayed 1 night in Feb 2024
Response from Sydney on 23 Mar 2024
Thank you for your review Mohamed. I am sorry to hear that the amenities were not to your expectations, as well as the noise from the highway disrupting your sleep. It is our hope that you will provide us with the opportunity to serve you better in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sydney on 21 Mar 2024
Thank you for your review! We look forward to the opportunity to serve you again in the future.

10/10 Excellent

John, Sioux Falls

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room, comfortable bed. Best out of the last 5 we've stayed at.
Stayed 1 night in Feb 2024
Response from Sydney on 23 Mar 2024
Thank you for your review John! We appreciate you sharing your experience with us and hope to have the opportunity to serve you again in the future.

10/10 Excellent

mary, saint paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property. Very kind and welcoming, a must stay for us in zNorman.
Stayed 1 night in Feb 2024
Response from Sydney on 23 Mar 2024
Thank you for sharing your experience with us! I will pass your sentiments along to our staff. We hope to have the opportunity to serve you again in the future.

8/10 Good

Lucero

Liked: Cleanliness, staff & service
Staff was nice
Stayed 2 nights in Feb 2024
Response from Sydney on 21 Mar 2024
Thank you for your review! We look forward to the opportunity to serve you again in the future.