2 outdoor pools

Reviews of Hotel Fiesta Mexicana

3 out of 5
Hotel Fiesta Mexicana
Blvd. Miguel de la Madrid Km 8.5, Manzanillo, COL

Reviews

5.8
Rating 10 - Excellent. 45 out of 340 reviews" "
Rating 8 - Good. 62 out of 340 reviews" "
Rating 6 - Okay. 90 out of 340 reviews" "
Rating 4 - Poor. 67 out of 340 reviews" "
Rating 2 - Terrible. 76 out of 340 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Shakti Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar, la vomida y el personal son increíbles, creo que el hotel ya es un poco viejo pero aun ahí se conserva en buen estado, creo que tiene algunas áreas de mejora pero en general es un lindo lugar, solo hubo algunos problemas con el check-in y el check-out es a las 11
Response from FIESTA MEXICANA on 2 Feb 2024
Muchas gracias por sus comentarios, nos ayuda para mejorar.

2/10 Terrible

Silvia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a horrible hotel! DO NOT STAY HER! THE FOOD IS CHEAP NOTHING THAT IS SHOWS ON THE WEBSITE IS ACTUALLY TRUE. THERE IS CONSTRUCTION ALL DAY LONG ALOMG THE TOO NOISY FOR RELAXING. THE NOISY SWIMMING POOL IS IN THE MIDDLE of the rooms. The beach is not safe. This place is nasty!!!!
Response from FIESTA MEXICANA on 29 Jan 2024
Lamentamos profundamente que su estancia no haya sido de su agrado, trabajaremos en los puntos señalados para una mejora continua. Saludos.

2/10 Terrible

Sagrario

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service. And very unsafe
Stayed 3 nights in Dec 2023
Response from FIESTA MEXICANA on 31 Jan 2024
Lamentamos que su experiencia no fuera la mejor para usted, muchas gracias por su opinion, estamos trabajando en la mejora continua, gracias.

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Darguin

Stayed 3 nights in Nov 2022

4/10 Poor

Fernando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To poor

4/10 Poor

Jorge

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from Bel on 7 Sept 2022
¡Hola, Jorge! Lamentamos que no hayamos podido cubrir con tus expectativas, estamos trabajando para que tu siguiente estancia sea mucho mejor. Te invitamos a seguir visitándonos para poder ver nuestras mejores dentro de nuestras instalaciones y servicios. ¡Hasta pronto!

2/10 Terrible

consuelo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place in my life very dirty and really bad smell too exepensive for this place
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

PARIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great just great, Me and my wife had an awesome time
Stayed 5 nights in Oct 2021
Response from Hotel Fiesta Mexicana on 19 Oct 2021
Muchas gracias por su calificación, lo esperamos nuevamente en este su Hotel Fiesta Mexicana.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
I like because I have nice view to the osean
Stayed 3 nights in Aug 2021
Response from Hotel Fiesta Mexicana on 26 Aug 2021
Muchas gracias por su comentario, esperemos vuelva pronto.

6/10 Okay

Ricardo

Business traveller
Disliked: Cleanliness, staff & service
I stay in Fiesta Americana Hotel for 1 night as I was on a business trip. My stay was ungrateful as hotel was away Covid guidelines were not place during stay. In addition, hotel rooms were not clean and restrooms not equipped with towels, or rookies paper. Overly, stay was unpleasant, but necessary since it was a business trip.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was very dirty, I have video.
Stayed 3 nights in Apr 2021

10/10 Excellent

Armando

Stayed 1 night in Apr 2021

6/10 Okay

Alejandro

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was too old, the pool was cold, The music was too loud...
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very outdated. I paid for an all inclusive fair and even the water was charged additional. The property advertised is far from the real deal. For the price they charged you can easily book at a resort near the same area with phenomenal amenities, location and rooms. The service was either slow or non existent. Not even coffee was available at an all inclusive resort. Definitely regret paying over $200 usd for the night.
Stayed 1 night in Mar 2021

6/10 Okay

Jazmin Elizabeth

Travelled with group
Stayed 2 nights in Dec 2020

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old roomd and bad service
Our first bad impression was at check-in, not friendly and did not explain anything, where the room was located, or where anything was. Second bad experience was the room, broken toilet sit cover, towel holder, no toilet paper holder and overall room very old and not clean. We requested to be moved to another room but same thing, attached pictures are from the room they moved us to. Over all service not good, bad food, weather was very hot and humid and no fans in the buffet area, if you got there a little late they were out of somethings. Almost forgot no locks in side the room (besides the lock to open door, very old doors and locks) I would not recommend this hotel
Stayed 4 nights in Aug 2020
Response from Hotel Fiesta Mexicana on 17 Aug 2020
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
When i arrived they gave me the key to the wrong room, then I later learned that the hot water in my room didn’t work. Later, the staff gave at the front desk gave me attitude because they couldn’t find the paperwork for one of the rooms I had checked out of earlier that day (I had two rooms in my reservation). I don’t know how they’re lack of organization is my fault. The remotes to the rooms are not assigned to one specific room, so they can’t tell if the remotes for your room were turned in.
Stayed 2 nights in Feb 2020

8/10 Good

Jose jesus

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
No working AC, uninterested front desk manager
AC was not working, tv was not working and this was at 9 pm so maintenance was gone for the day. AC got working few hourS later staff was apologetic. At checkout manager called Manuel did not care to hear about AC issue or TV not functional... not sure if he’s new at management but I do suggest he take. CUSTOMER SERVICE class.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
I liked the staff. The yoga instructors. The hotel was old. Food was good.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty no water in bathrooms no towels TV was not working broken ac
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 6 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
It’s was a okay experience. I didn’t really enjoy the loud music that they played during the day. The patio door of our room was terrible! It made a rusty noise when trying to open! It was terrible. Other than that it was an okay experience, it’s got a family get away not for couples.
Stayed 2 nights in Jul 2019

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manzanillo
You get what you pay for. More locals than tourist when I was there. Location is VERY good. WiFi is spotty.
Stayed 1 night in May 2019
Response from Hotel Fiesta Mexicana on 29 June 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything near by. But can't swim, waves too high. Will always see a red flag.
Stayed 2 nights in May 2019
Response from Hotel Fiesta Mexicana on 1 July 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2019
Response from HOTEL FIESTA MEXICANA on 1 May 2019
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Teresita

Liked: Cleanliness, staff & service, room comfort
Worth it.
This hotel was okay for the price we paid. Very noisy, they dont have enough pool and bath towels for all guest which is just ridiculous, housekeeper left our door unlocked after servicing our room. Positive things about this hotel were that beds were very comfortable, ocean view and balcony was very nice, beach was beautiful. Do not miss going to La Boquita beach, 25 min. taxi ride 120.00 pesos each direction, was so worth it, amazing beach, calm waters, no waves, very safe swimming for everyone!
Stayed 3 nights in Mar 2019
Response from Hotel Fiesta Mexicana on 27 Mar 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión.

4/10 Poor

Liz

Disliked: Cleanliness, property conditions & facilities
Never Again
Old, dated, unkept and stuffy. AC didn't work. Unable to open windows, they were locked down. Glad it was only one night. Don't recommend.
Stayed 1 night in Feb 2019
Response from Hotel Fiesta Mexicana on 27 Mar 2019
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros. Sentimos que no disfrutara al máximo de su estancia; intentaremos resolver el problema señalado. Gracias por su opinión.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
This hotel is the worst, and they charge for a simple bracelet. The staff is rude , and not friendly at all. The pool closes at 7:30pm and they won’t allowed you near the beach. I understand that the beach is not safe , don’t promote the beach as a swimming beach. I had to go out town to swim in the beach. I had to leave this hotel before my check out date .
Stayed 7 nights in Jul 2018
Response from Hotel Fiesta Mexicana on 10 Aug 2018
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good location Air condition exelent
Very nice experience with service and staff The air condition was exelente
Stayed 2 nights in Jun 2018
Response from Hotel Fiesta Mexicana on 7 Aug 2018
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort
Good family hotel
Overall, the hotel is not the newest one but based on prize it’s adecuate. The checking in and out was with no complications however, they didn’t have clean towels for the pool and the young man at the towel station was hopeless. He didn’t even try to help. Thanks to the great help of Miguel, he went out of his way to fix the situation. Food is good and good variety. Besides the rough beginning, I enjoy the stay. I recommend it.
Response from Hotel Fiesta Mexicana on 2 May 2018
We feel that you will not enjoy your stay to the fullest; We will try to solve the indicated problem. Thanks for your opinion.

8/10 Good

J Ruiz Fimbres

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017
Response from Reservaciones on 11 Apr 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Jesse, East Chicago, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Pools, friendly staff, walking distance to casino,
Stayed 2 nights in Nov 2017

8/10 Good

jose, los Angeles

Liked: Cleanliness, staff & service, room comfort
it's was nice I got the beach view was wonderful
they have activities all the time thier food was good buffet style. the only thing is they need a small refrigerator in the room. but everything else was good
that was my view from my room
Stayed 5 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Too Noise. Full Mexican Music until 11 Pm
Never come back

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst sperience
Our experience was the worst we got the hotel and the beds where whit stains dirty vomit was under beds we asked to clean and change blanket no body showed rather to clean or to change blanket we asked to cancel are stay but they said, can't redound cause we all ready check in
Vomit under beds

2/10 Terrible

simon, Montreal, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
worse hotel i have ever had
the hotel is really really old. no maintenance. lights in the room were not working. bathroom is disgusted, only provides two clothes hangers. shower water comes out small like a Kid pipi... it's really bad, bad, badddd.... no other words could describe better than that...

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible experience, terrible hotel very old, nasty food

4/10 Poor

Victor, Reading, PA

Disliked: Property conditions & facilities, room comfort
Nice Hotel close to Beach with Poor Maintanence
I think the hotel used to be nice, the design and layout is nice; however, I have the impression that owner and/or management have done very poor work maintaining the hotel in acceptable conditions. During my stay, the toilet did not flush and my wife fixed it by attaching a string that pulls the flap up. Also, the room was very noisy, music in the pool area was very loud and the door of the room was very loose with big gaps. The pool looks OK; however, the water was cloudy due to poor balance of the key chemical elements. Breakfast is not bad, but it does not look inviting. People attending the restaurant are nice but they are very busy and are really overwhelmed. In conclusion, I will not stay in this hotel again and I don't recommend it to my friends.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay out
The place was a dump. Walk in the lobby and right out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to the beach. Great views.
Had issues with the booking. Was getting a king size bed. Booked two double. Issue was resolved staff was great solving issue. Finally got what was booked with a great room with balcony. Beautiful views.

4/10 Poor

mayra, houston

Disliked: Cleanliness, property conditions & facilities, room comfort
It is by the beach
It does not smell good. It looks old. It was not pleasant

2/10 Terrible

rochak, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad experience , money waste
Not a pleasent stayin terms of room,beach,facilities and hotel operations. I reached there at 2am and they cannot even find my booking. AC and flush not working, for hotel booking 4 person, only 2 were given. no intercom n need to climb hotel 5 floors for every single thing. Not even provided with drinking water. Only thing good about hotel is is location , though you have better hotels like HM and others on same strip

6/10 Okay

patricia

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The hotel staff were all very kind apart from the concierge women. The rooms have newer furniture and paint but the hotel in general needs maintenance. The pools are big but freezing and the ocean water pools could use some cleaning. The beach was great and the hotel provides chairs and umbrellas for the beach. Night is not enjoyable if you have young children because the music and karaoke blasts until late.

4/10 Poor

Jose, Santa Rosa

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel I had ever been...
The hotel was below what I expected. We stayed for 2 days, no hot water ever, started the day with a nice cold shower, towels were old and rough, the remote controls didn't work, the TV was old and the signal was poor and not one single channel looked the way it should, the beds were uncomfortable, The room was clean but dingy and plain. and the swimming pool it's horrible dirty. The room needs a renovation and the WiFi has no signal...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price good hotel good food
The hotel is not the newest but well maintained staff is nice and the food is actually really good and makes it a bargain for an all inclusive.