Cleanliness standards

Reviews of The Picasso Boutique Serviced Residences

3 out of 5
The Picasso Boutique Serviced Residences
119 L P Leviste Street, Salcedo Village, Makati, Manila

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 54 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Camila

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are excellent but the corridor are already outdated
Stayed 3 nights in Apr 2024
Response from Shailah Yu on 13 Apr 2024
Dear Ms. Camila, Thank you for sharing your feedback with us. We're delighted to hear that you found our rooms to be excellent. However, we're sorry to learn that you found our corridors to be outdated. We appreciate your constructive criticism, and we'll take your comments into consideration as we continue to enhance our property.Your satisfaction is important to us, and we're committed to providing a comfortable and enjoyable stay for all our guests. We hope that despite this issue, you were still able to enjoy your overall experience with us.Thank you for choosing to stay at Picasso Hotel, and we hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,Shailah YuFront Office Manager

10/10 Excellent

Paraluman, Nedlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Love it. Will absolutely stay again. Highly recommended
Stayed 4 nights in Apr 2024
Response from Shailah Yu on 13 Apr 2024
Dear Mr. Genuino,Thank you for your wonderful review! We're thrilled to hear that you had a beautiful experience at The Picasso Boutique Serviced Residences and that you loved your stay with us. Your recommendation means a lot to us, and we're delighted that you're planning to stay with us again in the future.Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we're delighted that we could meet your expectations.We can't wait to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to hosting you again soon!Best regards,Shailah YuFront Office Manager

8/10 Good

Med

Travelled with family
Liked: Cleanliness, property conditions & facilities
close to restaurants!! not a lot of traffic
Stayed 3 nights in Mar 2024
Response from Des Barrozo Front Office Supervisor on 6 Apr 2024
Dear Mr. Med,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our hotel's proximity to restaurants and the lack of traffic in the area.Ensuring our guests have a convenient and peaceful experience during their stay is always our goal, and we're glad that we could provide you with a comfortable environment.We hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Des BarrozoFront Office Supervisor

8/10 Good

Edmundo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Des Barrozo Front Office Supervisor on 21 Mar 2024
Dear Mr. Edmundo,Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Your kind words about our service mean the world to us. Providing exceptional service and ensuring our guests feel comfortable is always our top priority, and we're delighted to know that we hit the mark.We can't wait to welcome you back for another outstanding stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Des BarrozoFront Office Supervisor

8/10 Good

Edmundo

Travelled with group
Liked: Cleanliness, staff & service, amenities
Returning guess with a traveling buddy ( this time) made multiple bookings till 3/17. Updated room compared to the last but again problem with the AC unit like in my past stays. I guess too expensive to upgrade ???
Stayed 1 night in Mar 2024
Response from Shailah Yu on 8 Mar 2024
Dear Mr. Zapanta, Thank you for taking the time to share your recent experience with us. We truly value your loyalty as a returning guest and appreciate your feedback.We're delighted to hear that you chose to stay with us again and brought a traveling buddy along this time. Your continued trust in our services means a lot to us.We sincerely apologize for the inconvenience you experienced with the AC unit during your stay. Rest assured, our maintenance team has been alerted to address this matter promptly. Please know that providing a comfortable and enjoyable stay for our guests is our top priority, and we regret falling short of your expectations in this aspect.Regarding the room upgrade, we're disappointed to learn that it did not meet your expectations. We always strive to provide our guests with the best possible accommodations, and we apologize if we fell short on this occasion. Your feedback is invaluable to us as it helps us identify areas for improvement.We understand your concerns about the pricing and the perceived value of the upgrade. We continuously review our pricing strategies to ensure fairness and transparency for our guests. However, we regret if this aspect of your experience left you feeling dissatisfied.We would love the opportunity to make it up to you on your next visit. Please feel free to reach out to our guest relations team directly so we can ensure your next stay exceeds your expectations in every way possible.Once again, thank you for choosing to stay with us, and we hope to welcome you back for a more seamless and enjoyable experience in the future.Warm regards,Shailah YuFront Office Manager

6/10 Okay

Edmundo

Travelled with group
Liked: Staff & service
Convenience
Stayed 2 nights in Mar 2024
Response from Shailah Yu on 8 Mar 2024
Dear Mr. Zapanta,Thank you for taking the time to leave us your feedback regarding your recent stay with us. We truly value your input as it helps us to continually improve our services.We're glad to hear that you found our location convenient during your stay. Your satisfaction is our top priority, and we strive to provide a comfortable and convenient experience for all our guests.However, we also noticed that your overall rating was 3 out of 5. We're sorry to learn that there were aspects of your stay that fell short of your expectations. If you could kindly provide us with more details about your experience, it would greatly assist us in addressing any areas that may need improvement.Please know that we take all feedback seriously and are committed to making necessary adjustments to ensure a better experience for our guests in the future.Once again, we appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Warm regards, Shailah YuFront Office Manager

10/10 Excellent

regina, clarks summit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location and the food was amazing!
Stayed 8 nights in Feb 2024
Response from Des Barrozo Front Office Supervisor on 1 Mar 2024
Dear Ms. Regina,Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with our staff, enjoyed our great location, and found the food amazing. We appreciate your feedback and look forward to welcoming you again in the future. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to host you again.Warm Regards,Des BarrozoFront Office Supervisor

10/10 Excellent

Gerald

Stayed 8 nights in Feb 2024
Response from Des Barrozo Front Office Supervisor on 21 Mar 2024
Dear Mr. Gerald,Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Providing exceptional service and ensuring our guests feel comfortable is always our top priority, and we're delighted to know that we hit the mark.We can't wait to welcome you back for another outstanding stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Des BarrozoFront Office Supervisor

10/10 Excellent

RONALDO VICTORINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Courteous and friendly staff. Reliable internet. Easy check in and out.
Stayed 6 nights in Feb 2024
Response from Shailah Yu on 23 Feb 2024
Dear Mr. Ignacio,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our rooms spacious, our staff courteous and friendly, and that you enjoyed reliable internet throughout your stay.Ensuring our guests have a comfortable and seamless experience from check-in to check-out is our top priority, and we're delighted to know that we succeeded in providing you with an easy and convenient process.Your feedback means a lot to us, and we truly appreciate you taking the time to share your thoughts. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, Shailah YuFront Office Manager

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Hotel is well kept but needs renovation
Stayed 4 nights in Feb 2024
Response from Shailah Yu on 19 Feb 2024
Dear Mr. Leon Guerrero,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be excellent and that you appreciated the efforts we put into maintaining the hotel's cleanliness and upkeep.We understand your thoughts regarding the need for renovation, and please know that we value your input. Your feedback is instrumental in helping us improve and enhance our guests' experiences. Rest assured, we are constantly evaluating ways to upgrade our facilities to ensure a comfortable and enjoyable stay for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even more satisfying experience.Warm regards,Shailah YuFront Office Manager

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, professional, and helpful. I asked many questions, and they answered all of them. From the nearby rooftop bar, to the Ayala Museum, and the incredible assortment of food available at the Glorietta mall, their recommendations were just what I was looking for. I would recommend Picasso to anyone!
Stayed 1 night in Feb 2024
Response from Shailah Yu on 19 Feb 2024
Dear Mr. Stratton, Thank you so much for taking the time to share your wonderful experience at Picasso with us! We are delighted to hear that you found our staff to be friendly, professional, and helpful. Providing excellent service and assistance is always our top priority, and it brings us immense joy to know that we were able to meet your expectations.It's fantastic to hear that you enjoyed the recommendations provided by our team, whether it was exploring the nearby rooftop bar, visiting the Ayala Museum, or indulging in the diverse culinary offerings at Glorietta mall. We strive to ensure that our guests have a memorable and enjoyable stay, and we're thrilled that our suggestions added to the richness of your experience.Thank you for recommending Picasso to others. Your kind words serve as a great source of encouragement for our team, and we genuinely appreciate your support.We look forward to welcoming you back for another exceptional stay in the future!Warm regards,Shailah YuFront Office Manager

8/10 Good

Ronald, Wilton

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very dated and is in desparate need of upgrades. The room safe are 14 plus years old. The hotel needs to get new room safe. In addition the rooms are very cold . The are ice boxes and hotel need new thermostat
Stayed 4 nights in Feb 2024
Response from Shailah Yu on 14 Feb 2024
Dear Mr. Nair, Thank you for sharing your feedback regarding your recent stay at The Picasso Boutique Serviced Residences. We appreciate you taking the time to provide us with your insights, as guest satisfaction is our top priority.We're sorry to hear that your experience did not meet your expectations, particularly regarding the condition of our facilities and the temperature of the rooms. Please accept our sincere apologies for any inconvenience this may have caused during your stay. Your feedback has been shared with our management team, and we will be looking into the areas you mentioned to see how we can improve.Regarding the dated room safes and the temperature control in the rooms, we understand the importance of providing modern amenities and ensuring a comfortable environment for our guests. Rest assured, we are actively working on plans to address these issues and make necessary upgrades to enhance the overall guest experience.We truly value your input, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay that reflects the high standards we aim to uphold.If there's anything else you would like to discuss or if you have any further feedback to share, please feel free to contact us directly. We are here to assist you in any way we can.We appreciate your patronage and hope to regain your trust on your next visit.Warm regards,Shailah YuFront Office Manager

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Close to the park
Stayed 2 nights in Feb 2024
Response from Shailah Yu on 14 Feb 2024
Dear Ms. Lanuza,On behalf of the entire team here at The Picasso Boutique Serviced Residences, I wanted to extend our sincerest gratitude for your recent stay with us and for taking the time to share your feedback.We are thrilled to hear that you enjoyed your experience with us and that you found your room to be nice and clean. Providing a comfortable and pristine environment for our guests is of utmost importance to us, and we are delighted that we were able to meet your expectations in this regard.Additionally, we're pleased to know that our proximity to the park was convenient for you. We understand the importance of location when it comes to choosing accommodations, and we're glad that our hotel's location suits your needs.Your perfect 5 out of 5 rating means the world to us, and your kind words serve as motivation for us to continue delivering exceptional service to all our guests. Should your travels bring you back to Makati City, Philippines, we would be honored to welcome you back for another enjoyable stay.If there's anything we can assist you with in the future, please don't hesitate to reach out to us.Warm regards,Shailah YuFront Office Manager

10/10 Excellent

Victoria, Mount Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth the stay. The staff is thoughtful, the service made you feel like a VIP. Everything about Picasso Boutique was top notch. Best part was that it is located down the block from Salcedo Saturday Market. I would stay here again!
Stayed 5 nights in Jan 2024
Response from Des Barrozo Front Office Supervisor on 6 Feb 2024
Dear Ms. Victoria,Thank you for your wonderful review! We're thrilled to hear that you found your stay at Picasso Boutique to be worth it and that our staff's thoughtful service made you feel like a VIP. Your kind words and recognition of our efforts mean a lot to us.We're delighted that you enjoyed the top-notch experience, and we appreciate you highlighting our proximity to Salcedo Saturday Market. It would be our pleasure to welcome you back, and we look forward to serving you again in the future.Thank you for choosing Picasso Hotel. We appreciate your support!Warm regards,Des BarrozoFront Office Supervisor

10/10 Excellent

Sheen Christine

Stayed 3 nights in Jan 2024
Response from Shailah Yu on 14 Feb 2024
Dear Ms. Booc,I wanted to take a moment to express our sincerest gratitude for your recent stay with us at The Picasso Boutique Serviced Residences. It was truly a pleasure to have you as our guest.I'm thrilled to see that you awarded us with a perfect 5 out of 5 rating! Thank you so much for your kind feedback and for recognizing the efforts of our team. Providing excellent service and ensuring our guests have a wonderful experience is at the heart of everything we do, and it's incredibly rewarding to receive such positive feedback from valued guests like yourself.Your satisfaction is our top priority, and we are delighted to have met and exceeded your expectations during your time with us. Should you ever plan to visit the Philippines again, please don't hesitate to reach out to us. We would be honored to welcome you back for another exceptional stay.We truly appreciate your support and look forward to serving you again in the future.Warm regards,Shailah YuFront Office Manager

8/10 Good

mostafa, reston

Stayed 1 night in Jan 2024
Response from Shailah Yu on 14 Feb 2024
Dear Mr. Baha,On behalf of the entire team here at The Picasso Boutique Serviced Residences, I want to express our heartfelt gratitude for choosing to stay with us during your recent visit. It was our pleasure to have you as our guest.We truly value your feedback, and I wanted to personally thank you for taking the time to share your experience with us. Your rating of 4 out of 5 is greatly appreciated, and it means a lot to us. We constantly strive to provide exceptional service and experiences for all our guests, and your feedback helps us to continuously improve.If there's anything specific that stood out to you during your stay or if there are any areas where you feel we could enhance our services further, please don't hesitate to let us know. Your input is invaluable to us as we aim to exceed the expectations of our guests.We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,Shailah YuFront Office Manager

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Modern Hotel in Mikati
Finally revisited the Philippines since 2004 to attend a Argentine Tango Festival and many of the Dancers stayed at the Picasso which was located next to the Venue. The Hotel provided a clean room which comfortable seating and kitchen near stores and restaurants. Would stay again.
Stayed 5 nights in Jan 2024
Response from Des Barrozo Front Office Supervisor on 19 Jan 2024
Hii Mr. Robert,Welcome back to the Philippines, and thank you for choosing to stay with us during the Argentine Tango Festival! We're thrilled to hear that you found our hotel convenient, with clean and comfortable accommodations.It's great to know that our location, with proximity to the venue, stores, and restaurants, added to the overall positive experience of your stay. We look forward to hosting you again whenever your travels bring you back to Manila.At your service,Des BarrozoFront Office Supervisor

10/10 Excellent

DOR, Forest Hills

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good, great large clean room, nice people and we just had a great 3 days.
Stayed 3 nights in Jan 2024
Response from Des Barrozo Front Office Supervisor on 19 Jan 2024
Hii Ms. / Mr. DOR,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our hotel to your liking. It's great to know that the spacious, clean room, and the friendly staff contributed to a wonderful experience during your three days with us.If there's anything specific you appreciated or any suggestions you may have, feel free to share. We look forward to welcoming you back for another great stay in the future!At your service,Des BarrozoFront Office Supervisor

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent people and service would recommend
Stayed 8 nights in Jan 2024
Response from Des Barrozo / Front Office Supervisor on 16 Jan 2024
Dear Mr. Daniel,Thank you so much for taking the time to leave such a positive rating! We are thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service, and it's always rewarding to know that our efforts have made a positive impact on our guests. It was a pleasure having you as our guest, and we hope to welcome you back again soon.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Safe travels, and we look forward to see you again!At your service,Des BarrozoFront Office Supervisor

10/10 Excellent

June

Stayed 2 nights in Jan 2024
Response from Des Barrozo on 16 Jan 2024
Dear Mr. June,Thank you so much for taking the time to leave such a positive rating! We are thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service, and it's always rewarding to know that our efforts have made a positive impact on our guests. It was a pleasure having you as our guest, and we hope to welcome you back again soon.At your service,Des BarrozoFront Office Supervisor

10/10 Excellent

Roderico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Tom Aguirre, Front Office Manager on 9 Jan 2024
Thank you so much for taking the time to share your perfect 5-star rating on Expedia! We are thrilled to learn that you had a wonderful experience during your stay with us.Your positive feedback is truly appreciated, and we are delighted that we were able to meet your expectations. Our team works hard to ensure that our guests have a memorable and comfortable stay, and it's rewarding to see our efforts reflected in your review.We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is invaluable as we continually strive to enhance our guests' experiences.Thank you once again for choosing our hotel, and we look forward to hosting you again.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Des Barrozo Front Office Supervisor on 1 Feb 2024
Hii Mr. Sean,Thank you so much for taking the time to leave such positive ratings! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we're delighted that we could meet your expectations. Thank you for choosing Picasso Hotel, we look forward to the opportunity to serve you again in the future. We value your patronage!Warm regards,Des BarrozoFront Office Supervsior

10/10 Excellent

Bevan G

Stayed 13 nights in Dec 2023
Response from Tom Aguirre, Front Office Manager on 9 Jan 2024
Thank you so much for taking the time to share your perfect 5-star rating on Expedia! We are thrilled to learn that you had a wonderful experience during your stay with us.Your positive feedback is truly appreciated, and we are delighted that we were able to meet your expectations. Our team works hard to ensure that our guests have a memorable and comfortable stay, and it's rewarding to see our efforts reflected in your review.We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If you have any specific comments or suggestions for improvement, please feel free to share them with us. Your input is invaluable as we continually strive to enhance our guests' experiences.Thank you once again for choosing our hotel, and we look forward to hosting you again.

10/10 Excellent

Daniel

Stayed 7 nights in Dec 2023
Response from Tom Aguirre, Front Office Manager on 2 Jan 2024
Hii Mr. Daniel, Thank you for choosing to celebrate the New Year with us! We're delighted to hear that your check-in experience was easy and that you found our service excellent and the surroundings super clean. It's wonderful that you appreciated the quiet area and the proximity to good restaurants. We look forward to welcoming you back for more special occasions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed at Picasso many times however because of Covid our last stay was Dec 2019. Picasso location fits our needs perfectly, thus we will continue to stay as long as the price fits. Note: The pricing of Pablo n Cartel in our view is on the high side n food is inconsistent based on price, but they are both good hang-outs, however there are other food n beverage options in the area.
Stayed 6 nights in Dec 2023
Response from Tom Aguirre, Front Office Manager on 29 Dec 2023
Thank you for your continued loyalty to Picasso! We're delighted to hear our location aligns perfectly with your needs. Your feedback on pricing and food at Pablo and Cartel is valuable, and we appreciate your honesty. We'll take this into consideration as we strive to enhance our offerings. Should you have any further insights or requests, feel free to share. We look forward to hosting you again soon!

8/10 Good

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas comfort
Overall, loved the room, very big so our family has lots of space to move around. Service is excellent, from front desk to utility, to the porters and guards. Just one thing to improve: lighting. Our suite was quite dark especially in the cooking as area.
Stayed 1 night in Dec 2023
Response from Tom Aguirre, Front Office Manager on 29 Dec 2023
Thank you for your positive feedback! We're thrilled to hear that you loved the spacious room and experienced excellent service from our team. Your observation about the lighting is valuable, and we appreciate your suggestion. We'll certainly look into enhancing the lighting in the cooking area to ensure a brighter and more comfortable stay. If you have any further insights or preferences, please feel free to share. We look forward to welcoming you and your family back for another wonderful stay!

10/10 Excellent

Henrik

Stayed 2 nights in Dec 2023
Response from Tom Aguirre, Front Office Manager on 11 Dec 2023
Hii Mr. Henrik,Thank you for leaving us a very positive review following your recent stay at Picasso. This will serve as a source of motivation for our team to continue exceeding our guests' expectations.Once again, our utmost appreciation for your feedback and for choosing Picasso. We look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

8/10 Good

HARUKA

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Tom Aguirre, Front Office Manager on 6 Dec 2023
Hii Ms. Haruka,Thank you for leaving us a very positive review following your recent stay at Picasso. This will serve as a source of motivation for our team to continue exceeding our guests' expectations.Once again, our utmost appreciation for your feedback and for choosing Picasso. We look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: A Consistently Wonderful Stay Rating: ⭐⭐⭐⭐⭐ I recently had the pleasure of staying at this hotel for the second time, and once again, it exceeded my expectations. From the moment I walked through the doors, I was greeted by a clean and inviting atmosphere that immediately made me feel at home. The cleanliness of the hotel is consistently impressive, a feature that stood out to me during my first stay and has been maintained flawlessly. The attention to detail by the housekeeping staff is commendable, as they always ensure the rooms are not only tidy but also welcoming. It's evident that they take pride in their work, and it contributes significantly to the overall positive experience. The staff at this hotel are a true asset. From the front desk to the bellboys, everyone is unfailingly friendly and eager to assist. The bellboy, in particular, was always ready to lend a hand with a smile, making the check-in and check-out process seamless. Their willingness to go the extra mile did not go unnoticed, and it added a personal touch to my stay. One of the highlights of this hotel is its convenient location, surrounded by numerous dining options. Whether you're in the mood for a casual meal or a fine dining experience, there's something for everyone just a stone's throw away. Additionally, the presence of a nearby park provided a refreshing break from the hustle and bustle, allowing for a pleasant stroll and some relaxation.
Stayed 2 nights in Nov 2023
Response from Tom Aguirre, Front Office Manager on 28 Nov 2023
Hii Mr. Arturo,Thank you for taking the time to leave us a positive review.We're glad that you've experienced the politeness and professionalism of our staff, especially our Front Office, Housekeeping, and Security staff who also used to be our bellboys. We appreciate your kind words about the value and quality of our hotel. The Picasso Makati, offers the best of both worlds, with its peaceful and residential ambiance nestled within the bustling financial district of Makati. The tree-shaded streets and nearby parks contribute to a serene atmosphere.Thank you again for your fantastic feedback. We truly value your patronage and hope to have the pleasure of welcoming you back for another amazing stay in the future.Warm Regards,Tom AguirreFront Office Manager

10/10 Excellent

Gary

Stayed 3 nights in Nov 2023
Response from Tom Aguirre, Front Office Manager on 18 Dec 2023
Hii Mr. Gary, Thank you for leaving us a very positive review following your recent stay at Picasso. This will serve as a source of motivation for our team to continue exceeding our guests' expectations.Once again, our utmost appreciation for your feedback and for choosing Picasso. We look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super change from the big branded chain hotels! Quirky, comfortable and good sized rooms. Good location and very helpful friendly staff. Good restaurant and bar. Salcedo Saturday morning market is 50m away and great fun. Recommended.
Stayed 3 nights in Nov 2023
Response from Tom Aguirre, Front Office Manager on 13 Nov 2023
Hii Ms. Graham,Thank you for leaving us a very positive review following your recent stay at Picasso. This will serve as a source of motivation for our team to continue exceeding our guests' expectations.Once again, our utmost appreciation for your feedback and for choosing Picasso. We look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

Anan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good location and great rooms. I will be booking with them on my next visit.
Stayed 4 nights in Oct 2023
Response from Tom Aguirre, Front Office Manager on 3 Nov 2023
Hii Mr. Anan, I want to express our heartfelt gratitude for your kind words and for taking the time to share your wonderful experience with us. Your feedback truly means the world to us.Thank you once again for your valuable feedback and for recommending us. It is guests like you who inspire us to continuously strive for excellence. Should your plans bring you back to Makati in the future, we would be truly honored to welcome you back for another pleasant and memorable stay.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

Miriam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at this hotel. The room was bright, clean & spacious. It even included a mini speaker that I could link to for better sound when listening to music. The staff were v helpful, the location is great (& safe) & breakfast included lots of options (although charged for a second cup of coffee). Overall, an excellent choice in Mikati and highly recommended.
Stayed 4 nights in Oct 2023
Response from Tom Aguirre, Front Office Manager on 31 Oct 2023
Dear Ms. Miriam,We sincerely thank you for taking the time to share your experience of your recent visit to our hotel.We are delighted to know that you have enjoyed staying with us and we would like to thank you for sharing your impressions with others worldwide. We are thrilled that we surpassed the highest expectations of our most discerning guests.We will continually strive to provide extraordinary service to ensure our guests will always have a memorable stay with us. We look forward to having the opportunity to welcome you again at The Picasso Boutique Serviced Residences!At your service,Tom AguirreFront Office Manager

10/10 Excellent

vicken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, safe neighborhood, nice restaurant, very friendly staff. Rooms are clean most with balcony.
Stayed 2 nights in Oct 2023
Response from Tom Aguirre, Front Office Manager on 31 Oct 2023
Dear Ms. Vicken,We sincerely thank you for taking the time to share your experience of your recent visit to our hotel.We are delighted to know that you have enjoyed staying with us and we would like to thank you for sharing your impressions with others worldwide. We are thrilled that we surpassed the highest expectations of our most discerning guests.We will continually strive to provide extraordinary service to ensure our guests will always have a memorable stay with us. We look forward to having the opportunity to welcome you again at The Picasso Boutique Serviced Residences!At your service,Tom AguirreFront Office Manager

8/10 Good

Ronald, Wilton

Stayed 4 nights in Oct 2023
Response from Tom Aguirre, Front Office Manager on 20 Nov 2023
Hii Mr. Ronald,Thank you for leaving us a very positive review following your recent stay at Picasso. This will serve as a source of motivation for our team to continue exceeding our guests' expectations.Once again, our utmost appreciation for your feedback and for choosing Picasso. We look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. A GEM. Unlike some high end hotels in Manila, this is totally walkable. 10 really nice restaurants on the same block (back and front), Also Saturday market. Super good.
Stayed 1 night in Oct 2023
Response from Tom Aguirre, Front Office Manager on 22 Oct 2023
Dear Mr. John,Thank you for taking the time to write a review of our hotel following your recent visit. We are glad to welcome you and we greatly appreciate your feedback and are delighted to hear about your excellent experience during your stay with us.I will personally convey your kind words to our dedicated team. It's always rewarding to hear when our staff's efforts are recognized and appreciated.Our primary goal is to consistently provide a high level of service and top-quality products to all our guests. Your positive feedback serves as a source of motivation for our team to continue exceeding our guests' expectations and to fine-tune our operations for even better experiences in the future.Your support means a lot to us, and we eagerly anticipate your future visits. We also hope you will consider sharing your positive experience with your friends and colleagues, as their satisfaction is important to us as well.Thank you once again for choosing our hotel, and we look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

6/10 Okay

MARY

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room is very dated, the bathroom smelled like sewer, and the hallway had a musty smell.
Stayed 2 nights in Oct 2023
Response from Tom Aguirre, Front Office Manager on 26 Oct 2023
Dear Ms. Mary,Greetings from The Picasso Boutique Serviced Residences!First and foremost, thank you for choosing to stay with us as your home away from home. We sincerely appreciate you for taking the time to raise your concerns about the loft and its price and clearly, we were not able to meet your expectations.I am truly sorry for the inconvenience you've experienced during your stay with us, please know that all your concerns will be raised with the related team to check and prevent this from happening again in the future. Please know that our hotel values you, and our management team is always on hand to provide you with the best stay at all times and to make sure that you will continuously build your trust with our brand to make your stay more memorable and comfortable with us.We will continue to monitor and work on improving our service standards as expected by all our guests.We truly value your concerns and I hope such an incident will not hamper your future intentions of staying with us again. We look forward to having a better opportunity to provide you with only the highest standards of service and hospitality The Picasso Boutique Serviced Residences provides and is known for.See you in the not-too-distant future.Thank you.At your service,Tom AguirreFront Office Manager

10/10 Excellent

Antonin

Stayed 1 night in Oct 2023
Response from Des on 18 Oct 2023
Dear Valued Guest,We sincerely thank you for taking the time to share your experience of your recent visit to our hotel.We are delighted to know that you have enjoyed staying with us and we would like to thank you for sharing your impressions with others worldwide. We are thrilled that we surpassed the highest expectations of our most discerning guests.We will continually strive to provide extraordinary service to ensure our guests will always have a memorable stay with us. We look forward to having the opportunity to welcome you again at The Picasso Boutique Serviced Residences!At your service,Lourdes BarrozoFront Office Supervisor

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tom Aguirre, Front Office Manager on 9 Oct 2023
Dear Ms. Amelia,We sincerely thank you for taking the time to share your experience of your recent visit to our hotel.We are delighted to know that you have enjoyed staying with us and we would like to thank you for sharing your impressions with others worldwide. We are thrilled that we surpassed the highest expectations of our most discerning guests.We will continually strive to provide extraordinary service to ensure our guests will always have a memorable stay with us. We look forward to having the opportunity to welcome you again at The Picasso Boutique Serviced Residences!At your service,Tom AguirreFront Office Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've patronized this hotel for 4 years. Just great! Staff is so helpful and efficient. Friendly intimate feeling. Neighborhood is great with many excellent dining options just a short walk away. Some of the famous high end brand hotels in Makati or Ortigas really are not close to walkable restaurants, shops and laundry etc. Very reasonable price too.
Stayed 2 nights in Oct 2023
Response from Tom Aguirre, Front Office Manager on 9 Oct 2023
Dear Mr. John,We sincerely thank you for taking the time to share your experience of your recent visit to our hotel.We are delighted to know that you have enjoyed staying with us and we would like to thank you for sharing your impressions with others worldwide. We are thrilled that we surpassed the highest expectations of our most discerning guests.We will continually strive to provide extraordinary service to ensure our guests will always have a memorable stay with us. We look forward to having the opportunity to welcome you again at The Picasso Boutique Serviced Residences!At your service,Tom AguirreFront Office Manager

10/10 Excellent

Noel, Markham

Liked: Cleanliness, staff & service
Nice location very close to shopping malls and lots of nearby restaurants. Spacious room.
Stayed 2 nights in Sep 2023
Response from Tom Aguirre, Front Office Manager on 2 Oct 2023
Dear Mr. Noel,Thank you for taking the time to write a review of our hotel following your recent visit. We are glad to welcome you back and we greatly appreciate your feedback and are delighted to hear about your excellent experience during your event with us.Our primary goal is to consistently provide a high level of service and top-quality products to all our guests. Your positive feedback serves as a source of motivation for our team to continue exceeding our guests' expectations and to fine-tune our operations for even better experiences in the future.Your support means a lot to us, and we eagerly anticipate your future visits. We also hope you will consider sharing your positive experience with your friends and colleagues, as their satisfaction is important to us as well.Thank you once again for choosing our hotel, and we look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

youngho

Stayed 12 nights in Aug 2023
Response from Tom Aguirre, Front Office Manager on 2 Oct 2023
Dear Mr. Youngho,Thank you for taking the time to write a review of our hotel following your recent visit. We are glad to welcome you back and we greatly appreciate your feedback and are delighted to hear about your excellent experience during your event with us.Our primary goal is to consistently provide a high level of service and top-quality products to all our guests. Your positive feedback serves as a source of motivation for our team to continue exceeding our guests' expectations and to fine-tune our operations for even better experiences in the future.Your support means a lot to us, and we eagerly anticipate your future visits. We also hope you will consider sharing your positive experience with your friends and colleagues, as their satisfaction is important to us as well.Thank you once again for choosing our hotel, and we look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager

10/10 Excellent

NOEL, Smithtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint boutique hotel in an excellent location
Stayed 4 nights in Sep 2023
Response from Tom Aguirre, Front Office Manager on 19 Sept 2023
Dear Mr. Noel,Warm greetings from The Picasso Boutique Serviced Residences!We are deeply grateful for your thoughtful review and recommendation. Your kind words have truly brightened our day.At The Picasso Boutique Serviced Residences, we are committed to providing our guests with an unforgettable experience rooted in true Filipino hospitality. Your continued support and patronage are a testament to our shared journey, and we are thrilled to be your preferred accommodation in Makati.We eagerly anticipate the pleasure of welcoming you back and extending the same warm hospitality on your future visits.Best regards, Tom AguirreFront Office Manager

10/10 Excellent

Rafael

Stayed 2 nights in Sep 2023
Response from Tom Aguirre, Front Office Manager on 19 Sept 2023
Dear Mr. Rafael,Warm greetings from The Picasso Boutique Serviced Residences!We are deeply grateful for your thoughtful review and recommendation. Your kind words have truly brightened our day.At The Picasso Boutique Serviced Residences, we are committed to providing our guests with an unforgettable experience rooted in true Filipino hospitality. Your continued support and patronage are a testament to our shared journey, and we are thrilled to be your preferred accommodation in Makati.We eagerly anticipate the pleasure of welcoming you back and extending the same warm hospitality on your future visits.Best regards, Tom AguirreFront Office Manager

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I walked through the doors, I was greeted by the warm and friendly staff who made me feel incredibly welcome. Their hospitality and willingness to assist with any request were truly exceptional and set the tone for the entire stay. The rooms at Picasso Hotel are nothing short of spacious and comfortable. It's a delight to have so much space to relax and unwind, especially after a long day of exploring. The well-appointed rooms provide all the amenities you need for a comfortable stay, making it feel like a home away from home. One of the standout features of this hotel is its convenient location. Easy access to the nearby parks and weekend market made my stay even more enjoyable. I also have to commend the housekeeping team for their exceptional work. The cleanliness and tidiness of both the common areas and my room were consistently impeccable throughout my stay.
Stayed 3 nights in Sep 2023
Response from Tom Aguirre, Front Office Manager on 19 Sept 2023
Dear Mr. Arturo,Warm greetings from The Picasso Boutique Serviced Residences!We are deeply grateful for your thoughtful review and recommendation. Your kind words have truly brightened our day.At The Picasso Boutique Serviced Residences, we are committed to providing our guests with an unforgettable experience rooted in true Filipino hospitality. Your continued support and patronage are a testament to our shared journey, and we are thrilled to be your preferred accommodation in Makati.We eagerly anticipate the pleasure of welcoming you back and extending the same warm hospitality on your future visits.Best regards, Tom AguirreFront Office Manager

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice area and hotel. Pleasently surprised by upgrade. And breakfast at the restaurant is at a reasonable price too. Overall good hotel. Will stay again.
Stayed 1 night in Sep 2023
Response from Tom Aguirre, Front Office Manager on 14 Sept 2023
Dear Mr. Riccardo,Greetings from The Picasso Boutique Serviced Residences!We sincerely appreciate your taking the time to share your lovely review and recommendation.We are pleased to know that you experienced the art of great stays with us. It is also with great joy to hear that you find our staff as nice and commendable. Rest assured that your kind words will be shared with the entire team to inspire them to continually provide them the best service The Picasso is known for.Once again, from all of us here at The Picasso Boutique Serviced Residences, thank you for making us your preferred accommodation here in Makati and we are looking forward to welcoming you and serving you again with the same warmth of true Filipino hospitality we are committed to delivering to all our guests.Best regards,Tom AguirreFront Office Manager

8/10 Good

YASUHIKO

Stayed 2 nights in Sep 2023
Response from Tom Aguirre, Front Office Manager on 14 Sept 2023
Dear Mr. Yasuhiko,Greetings from The Picasso Boutique Serviced Residences!We sincerely appreciate your taking the time to share your lovely review and recommendation.We are pleased to know that you experienced the art of great stays with us. It is also with great joy to hear that you find our staff as nice and commendable. Rest assured that your kind words will be shared with the entire team to inspire them to continually provide them the best service The Picasso is known for.Once again, from all of us here at The Picasso Boutique Serviced Residences, thank you for making us your preferred accommodation here in Makati and we are looking forward to welcoming you and serving you again with the same warmth of true Filipino hospitality we are committed to delivering to all our guests.Best regards,Tom AguirreFront Office Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is really nice. Local area has good restaurants around. Greenbelt walking distance too. I would use again
Stayed 3 nights in Sep 2023
Response from Tom Aguirre, Front Office Manager on 13 Sept 2023
Dear Mr. Paul,Greetings from The Picasso Boutique Serviced Residences!We sincerely appreciate your taking the time to share your lovely review and recommendation.We are pleased to know that you experienced the art of great stays with us. It is also with great joy to hear that you find our staff as nice and commendable. Rest assured that your kind words will be shared with the entire team to inspire them to continually provide them the best service The Picasso is known for.Once again, from all of us here at The Picasso Boutique Serviced Residences, thank you for making us your preferred accommodation here in Makati and we are looking forward to welcoming you and serving you again with the same warmth of true Filipino hospitality we are committed to delivering to all our guests.Best regards,Tom AguirreFront Office Manager

6/10 Okay

Jihyun

Business traveller
Stayed 3 nights in Aug 2023
Response from Tom Aguirre, Front Office Manager on 5 Sept 2023
Dear Jihyun,Greetings from The Picasso Boutique Serviced Residences!We sincerely appreciate your taking the time to share your lovely review and recommendation.We are pleased to know that you experienced the art of great stays with us. It is also with great joy to hear that you find our staff as nice and commendable. Rest assured that your kind words will be shared with the entire team to inspire them to continually provide them the best service The Picasso is known for.Once again, from all of us here at The Picasso Boutique Serviced Residences, thank you for making us your preferred accommodation here in Makati and we are looking forward to welcoming you and serving you again with the same warmth of true Filipino hospitality we are committed to delivering to all our guests.Best regards,Tom AguirreFront Office Manager

10/10 Excellent

John

Stayed 2 nights in Aug 2023
Response from Tom Aguirre, Front Office Manager on 25 Sept 2023
Dear Mr. John,Thank you for taking the time to write a review of our hotel following your recent visit. We are glad to welcome you back and we greatly appreciate your feedback and are delighted to hear about your excellent experience during your event with us.I will personally convey your kind words to our dedicated team.Our primary goal is to consistently provide a high level of service and top-quality products to all our guests. Your positive feedback serves as a source of motivation for our team to continue exceeding our guests' expectations and to fine-tune our operations for even better experiences in the future.Your support means a lot to us, and we eagerly anticipate your future visits. We also hope you will consider sharing your positive experience with your friends and colleagues, as their satisfaction is important to us as well.Thank you once again for choosing our hotel, and we look forward to serving you again soon.Warm regards,Tom AguirreFront Office Manager