Bathroom was run down and had flies in it. Wouldn’t let us pay to check in early, but let us in the end. Which was a faff for no reason!

Overall, our stay at the hotel was enjoyable, largely due to the amazing views of the pools and beach. However, the beach view was slightly obstructed by sandbags, diminishing its appeal. The breakfast experience was disappointing; the food wasn't fresh and tasted bad. Despite these drawbacks, the hotel provided a pleasant atmosphere and excellent poolside scenery. Additionally, our stay was marred by constant disruptions from construction work and noisy workers next door, which detracted from the overall tranquility of the experience. Furthermore, it was disappointing to discover that the best pool in the area was not accessible to hotel guests without an additional fee. This felt like a ripoff and detracted from the inclusive experience we expected.

We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.