Thank you so much for your kind words. We look forward to welcoming you back on a future visit to Santa Monica

Dear Amit, We're delighted to hear you had such a wonderful experience at The Proper Hotel in Santa Monica! Your description of the warm welcome, chic decor, and exceptional service truly paints a picture of excellence. Despite some minor inconveniences like noise and draftiness in the open hallways, it's reassuring to know the rooms provided a peaceful sanctuary. The rooftop bar and pool seem like ideal spots for relaxation, and the hotel's proximity to Santa Monica's lively atmosphere is definitely a plus. We look forward to hosting you again soon for another memorable stay!Best regards, Bruno VergeynstManaging Director Santa Monica Proper

Dear Merle,We're thrilled to hear that Valerie and Ryley, along with our entire team, provided you with an extraordinary experience. Creating a great vibe and atmosphere for our guests is our top priority, and we're delighted to know that we've become your new go-to hotel in Santa Monica. We can't wait to welcome you back for another exceptional stay!Best regards, Bruno VergeynstManaging Director Santa Monica Properbruno.vergeynst@properhotel.com

Dear alice bonython,Thank you for your feedback. We appreciate your compliment on our hotel's design. We apologize for any inconvenience caused by the surroundings. We work closely with the authorities and the City of Santa Monica to provide a safe environment and ambiance and continuously strive to stay on top of this for our guests.Best regards,Jeremy SidmanHotel ManagerSanta Monica Proper Hoteljeremy.sidman@properhotel.com

Dear Simon,Thank you for taking the time to share your experience. We are sorry to hear that the views from your room did not meet your expectations and that you were charged an additional fee without prior notice.We apologize for any inconvenience this may have caused. Your feedback regarding the views and unexpected charges is valuable to us, and we will be reviewing our communication processes to ensure that all charges are clearly communicated in advance.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. To discuss further please feel free to reach out to me at any time via my email listed below. Warm regards,Jeremy SidmanHotel ManagerSanta Monica Proper Hoteljeremy.sidman@properhotel.com

Dear Amy Jo, We're thrilled to receive your wonderful feedback! It's fantastic to hear that you enjoyed the serene atmosphere of our hotel and found the Sunday morning yoga class excellent and welcoming. Our team is dedicated to providing helpful and warm service, and we're delighted that you felt well taken care of. Additionally, we're glad you found the rooms quiet and very comfortable. Thank you for your kind words and for rating us 5 stars. We look forward to welcoming you back for another exceptional stay!Best regards, Bruno VergeynstManaging Director Santa Monica Proper

Thank you so much for the great feedback. We look forward to welcoming you back soon!

Thank you for your feedback.

Dear YIFEI, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We look forward to welcoming you back for another great experience.Best regards, Bruno VergeynstManaging Director Santa Monica Properbruno.vergeynst@properhotel.com

Glad to hear you had a good stay! It's nice that the hotel was pleasant. I am glad you were able to find more affordable dining options in the area. Santa Monica has a lot to offer

Thank you for the glowing review! We're delighted you enjoyed your stay. We aim to offer exceptional service, a convenient location, and a peaceful atmosphere. We look forward to welcoming you back soon!

Thank you for the great feedback. We're grateful for it.

Dear Tonia, Thank you for your glowing review and for choosing to stay with us during your travels. We are thrilled to hear that you had such an exceptional experience at our hotel, and we are honored to be considered among the best you've stayed in within the US. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Best regards, Bruno VergeynstManaging Director Santa Monica Properbruno.vergeynst@properhotel.com

Thank you for the great review. We look forward to welcoming you back soon.

Thank you for sharing your fantastic experience at The Proper Hotel! We're thrilled to hear that you enjoyed our central location, friendly staff, and amenities such as the rooftop pool and in-house restaurants. It's wonderful to know that your kids had a great time too! We hope to welcome you back for an even longer stay next time.

Dear Jeanne, Thank you for choosing Santa Monica Proper Hotel for your recent stay, and for taking the time to share your positive feedback with us! We are delighted to hear that you found our hotel lovely and our staff very helpful.Your kind words are truly appreciated, and we are thrilled to know that you would choose to stay with us again. Providing exceptional service and creating memorable experiences for our guests is our top priority, and your satisfaction is a great reward for our team.We look forward to the pleasure of welcoming you back on your future visits. If there's anything specific you loved about your stay or any suggestions you have to make it even better next time, please feel free to share.Thank you once again for your valuable feedback.Best regards, Cara StoffelGeneral Manager

Dear Anna,Thank you for providing feedback on your recent hotel stay. We appreciate your input, and we're committed to continuous improvement. If there are specific areas or aspects you feel we could enhance, please let us know. Your satisfaction is our priority, and we look forward to addressing any concerns to ensure a better experience for your next stay.Best regards,Bruno VergeynstManaging DirectorSanta Monica Proper

Thank you for the great review

Dear Jennifer, Thank you for sharing your feedback on your recent stay at Santa Monica Proper. We appreciate your positive comments regarding the overall experience, facilities, amenities, and our customer service.We sincerely apologize for any disturbance caused by the noise from other guests during your stay. Please know that we take such matters seriously, and we will address this concern to ensure a more peaceful environment for all our guests.It's wonderful to hear that despite this inconvenience, you enjoyed your time with us. We value your feedback and look forward to the opportunity to welcome you back for another positive experience.Best regards, Cara StoffelGeneral Manager

Dear Chris, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We look forward to welcoming you back for another great experience.Best regards, Cara StoffelGeneral Manager

Dear Lisa, Thank you for your kind words! We're delighted to hear that you found our hotel gorgeous and trendy. Providing a stylish and comfortable atmosphere for our guests is a top priority, and we're thrilled that you enjoyed your experience.We look forward to the pleasure of hosting you again for more trendy and memorable moments.Best regards, Cara StoffelGeneral Manager

Dear Sean, Thank you for your glowing review! We're honored to be considered the best hotel in West LA. Your praise means a lot to us, and we're committed to maintaining the high standards that earned us such a distinction.We look forward to the pleasure of hosting you again and continuing to provide exceptional experiences.Best regards, Cara StoffelGeneral Manager

Thank you for the positive feedback.

So happy you had a great experience at the hotel.

Dear Allison,Thank you for providing feedback on your recent hotel stay. We appreciate your input, and we're committed to continuous improvement. If there are specific areas or aspects you feel we could enhance, please let us know. Your satisfaction is our priority, and we look forward to addressing any concerns to ensure a better experience for your next stay.Best regards,Bruno VergeynstManaging DirectorSanta Monica Proper

Dear Niyazi, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We look forward to welcoming you back for another great experience.Best regards, Cara StoffelGeneral Manager

Dear Corinne, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you had an excellent stay at Proper Hotel, and that the staff left a positive impression. It's delightful to know that you found our hotel stunning.We truly appreciate your kind words and look forward to the pleasure of hosting you again for another great experience. Best regards, Cara StoffelGeneral Manager

Dear Edward,Thank you for your kind words about our property! We're delighted to hear you enjoyed the upscale and hip atmosphere. Your feedback about the gym is valuable, and we appreciate your suggestion for a partnership with a local fitness center. We'll certainly consider options to enhance our guests' fitness experience.Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We hope to welcome you back for another enjoyable stay soon!Best regards, Cara StoffelGeneral Manager

Dear Spencer,Thank you so much for awarding us a full star rating! We're thrilled to know you had a great experience. Your feedback is much appreciated, and we look forward to the pleasure of hosting you again in the future.Best regards, Cara StoffelGeneral Manager

Dear Cecilia, Thank you for your wonderful feedback! We're thrilled to hear that our staff was attentive, friendly, and helpful. It's great to know you enjoyed the casual and comfortable ambiance of Palma for relaxing or working. We appreciate your kind words about Calabra's food and ambiance. We're delighted that you found the hotel and rooms beautiful, clean, and comfortable. Your mention of the proximity to Montana street for eats, snacks, and shopping is also appreciated. We look forward to hosting you again for another delightful stay.Best regards, Cara StoffelGeneral Manager

Dear Serena, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. Best regards, Cara StoffelGeneral Manager

Dear Michael,Thank you so much for awarding us a full star rating! We're thrilled to know you had a great experience. Your feedback is much appreciated, and we look forward to the pleasure of hosting you again in the future.Best regards, Cara StoffelGeneral Manager

Dear Danielle,Thank you for considering The Proper for your future stay in Santa Monica! We're honored by your positive feedback and look forward to hosting you again whenever your travels bring you back to the area.Best Regards,Cara StoffelGeneral Manager

Thank you for the wonderful ratings.

Dear Morgane,Thank you so much for awarding us a full star rating! We're thrilled to know you had a great experience. Your feedback is much appreciated, and we look forward to the pleasure of hosting you again in the future.Best regards, Cara StoffelGeneral Manager

Dear jaclyn,Thank you so much for awarding us a full star rating! We're thrilled to know you had a great experience. Your feedback is much appreciated, and we look forward to the pleasure of hosting you again in the future.Best regards, Cara StoffelGeneral Manager

Dear Yin, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. Best regards, Cara StoffelGeneral Manager

Dear Eric, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. We look forward to welcoming you back for another great experience.Best regards, Cara StoffelGeneral Manager

Dear Jun, Your support is highly valued, I genuinely appreciate the time you took to give us a 5-star rating. Best regards, Cara StoffelGeneral Manager

Dear Malissa,We are delighted to receive your full star rating! Thank you for highlighting our great design, restaurants, and comfortable pillows. We're thrilled to know you enjoyed everything during your stay. Your positive feedback is truly appreciated, and we look forward to hosting you again for another fantastic experience.Best regards, Cara StoffelGeneral Manager

Dear Kendall,Thank you for awarding us a full star rating! We're thrilled to hear you enjoyed your stay at our gorgeous hotel in this fabulous location. Your positive feedback is truly appreciated. We hope to welcome you back for another wonderful experience.Best regards, Cara StoffelGeneral Manager

Dear Amal, Thank you for your wonderful review! We're delighted to hear that you found our hotel beautiful, modern, and trendy. It's fantastic that you enjoyed the lovely and spacious room, and we appreciate your kind words about our fantastic staff. We look forward to welcoming you back for another great experience.Best regards, Cara StoffelGeneral Manager