Dear Amanda,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will be reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

Dear Hugo,Thank you for choosing to stay at the Hilton Los Angeles Airport and for taking the time to share your feedback with us.We appreciate your comments regarding our convenient location and reliable airport shuttle service. It's wonderful to hear that these aspects of your stay met your expectations and contributed to a positive experience.We also appreciate your feedback regarding the condition of the carpet in the room. Please know that we take cleanliness and the overall appearance of our hotel seriously, and we will share your comments with our team as we continue to assess opportunities for improvement.Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,

Dear Lakisha,We sincerely apologize for any inconvenience caused by the overcharge for parking. We understand how frustrating this situation can be, and we're sorry for the oversight. Rest assured; our front desk team acted promptly to refund the erroneous charge to your card. If you require any further assistance or have any additional concerns, please don't hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Best Regards,

Dear Teresa,We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. It's truly disheartening to learn about the issues you encountered, and we understand the frustration caused by the initial room odor and the subsequent hot water problem.Your comfort is our priority, and we regret that we were unable to provide you with a seamless experience. We apologize for any miscommunication regarding the hot water situation, and we assure you that this matter will be addressed with our team to ensure better coordination and communication in the future.Regarding the compensation offered, we understand your concerns. We will review our policies to ensure that appropriate measures are taken to address such inconveniences effectively. We value your loyalty as a Hilton Honors member, and we hope you will consider giving us another opportunity to provide you with the exceptional service and experience you deserve.Warm regards,

Dear Thomas,Thank you for taking the time to share your feedback regarding your recent stay at the Hilton Los Angeles Airport. Your input is invaluable to us as we continually strive to enhance the guest experience.We're glad to hear that there were aspects of your stay that met your expectations. However, we also recognize that there were areas where we fell short, and we apologize for any inconvenience or frustration caused.Your concerns have been carefully noted, and we are committed to addressing them to ensure a more seamless experience for you and our future guests. If there are any specific areas you believe we can improve upon, please don't hesitate to share them with us.We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Craig,Thank you for taking the time to share your feedback regarding your recent stay at the Hilton Los Angeles Airport. Your input is invaluable to us as we continually strive to enhance the guest experience.We're glad to hear that there were aspects of your stay that met your expectations. However, we also recognize that there were areas where we fell short, and we apologize for any inconvenience or frustration caused.Your concerns have been carefully noted, and we are committed to addressing them to ensure a more seamless experience for you and our future guests. If there are any specific areas you believe we can improve upon, please don't hesitate to share them with us.We truly value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,

Dear Tanya,Thank you for your rating, and I appreciate your honesty. We strive to provide exceptional experiences for all our guests, and it's clear there are areas where we fell short during your stay.Your feedback helps us understand where we can improve, and we'll use it to make necessary adjustments to enhance the quality of our services and facilities. If you have any specific comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to exceed your expectations on your next visit.Best Regards,