StayInn Old Street

3.5 star property
Hotel in London, near Liverpool Street
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for StayInn Old Street

Apartment | In-room dining
Apartment
Apartment | In-room dining
Apartment | Bathroom shower
Apartment

Reviews

6.4 out of 10

Popular amenities

  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
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Room options

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Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Map
61 Banner Street, London, England, EC1Y 8PZ

What's nearby

  • Liverpool Street - 13 min walk
  • St. Paul's Cathedral - 18 min walk
  • London Bridge - 5 min drive
  • Tower of London - 6 min drive
  • Tower Bridge - 7 min drive

Getting around

  • Old Street Station - 6 min walk
  • Old Street Underground Station - 6 min walk
  • London (LCY-London City) - 33 min drive

Restaurants

  • ‪Whitecross Street Market - ‬1 min walk
  • ‪Fix Coffee - ‬1 min walk
  • ‪Monohon - ‬2 min walk
  • ‪Pasta Nostra - ‬3 min walk
  • ‪Luardos - ‬1 min walk

About this property

StayInn Old Street

Hotel near Liverpool Street
Close to St. Paul's Cathedral and Brick Lane, StayInn Old Street provides amenities such as laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • Smoke-free property
Room features
All guest rooms at StayInn Old Street feature perks, such as separate sitting areas and separate dining areas, as well as amenities, such as sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and showers
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and separate dining areas

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35 per day)

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of GBP 0 at checkout

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 350 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 35 per day
  • Bed sheets fee: GBP 0 (or guests may bring their own)
  • Towels fee: GBP 0 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have any lifts

Property is also known as

Excel Apartments Old Street Apartment London
Excel Apartments Old Street Apartment
Excel Apartments Old Street London
Excel Apartments Old London
StayInn Old Street Hotel
StayInn Old Street London
Excel Apartments Old Street
Stay Inn Apartments Old Street
StayInn Old Street Hotel London

Frequently asked questions

Is StayInn Old Street pet-friendly?

No, pets are not allowed at this property.

What time is check-in at StayInn Old Street?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at StayInn Old Street?

Checkout is at 10:00 AM.

Where is StayInn Old Street located?

Located in London City Centre, this hotel is within a 15-minute walk of Barbican Arts Centre and Liverpool Street. St. Paul's Cathedral and Brick Lane are also within 1 mile (2 km). Old Street Underground Station is 6 minutes by foot and Barbican Station is 7 minutes.

StayInn Old Street Reviews

Reviews

6.4
Rating 10 - Excellent. 18 out of 89 reviews" "
Rating 8 - Good. 32 out of 89 reviews" "
Rating 6 - Okay. 9 out of 89 reviews" "
Rating 4 - Poor. 9 out of 89 reviews" "
Rating 2 - Terrible. 21 out of 89 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was a bit of a faff but otherwise the apartment is really good. The location is great, I know this area a little bit and love going back. There is a supermarket very close by and plenty of bars and restaurants. It is a little rough around the edges when you look closely (some plug sockets have seen better days and the mattress could do with an upgrade) but the apartment is well appointed. You could easily spend a few days here and be very satisfied with your choice of accomodation.
Stayed 1 night in Jul 2024

2/10 Terrible

kalid

Stayed 4 nights in Jul 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Lovely apartment, perfect for my short work stay
Stayed 2 nights in Jun 2024

2/10 Terrible

Lucy, Los Angeles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist wasn’t responsible to help us to fix problems of the lock on a timely basis. That resulted we stayed outside of the room for 6 and half hours.
Stayed 5 nights in Jun 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs. Con artists
Old street- Stay Inn It is awful. Avoid it if you can. Once they have your money, thery will avoid you at all costs. They will not respond to problems after that. Persoanlly: Fridge broken Front door knob broken 2/3 lights in the bathroom don't work Shower head filthy with grime and limescale. You don't get much water out due to this. There is no window in the bathroom so there is a lot of mould built up which has gone dark brown and started to bubble. It looks disgusting. Kick plates around oven broken One bowl only One tea spoon only Chairs in dining room about to break all shake when you sit on them and are lively to collapse. Curtains are really thin so the room is fully light for 4.30am Upstairs are very noisey with a thin wooden floor so you hear loud footsteps and the tv/conversations all night. I got no sleep at all. There is a downpipe running through the bedroom so you are woken up anytime the flats run water or flush the toilet. There is an ventilation unit outside flat 3 that will go on and off through the night to keep you up. The pubs outside are okay as most close around 11 so most of the clear up and customers are gone for 12. There is no lift and a pretty narrow staircase so it is not accessible for impaired or disabled but also pretty difficult if your luggage is heavy. The pillows and bed are hideous. The pillow cases were yellow (I believe they started as white!) The hardest part over and above the lack of sleep and hugh volume of dirt is the lack of
Stayed 2 nights in May 2024

4/10 Poor

Ryan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Seoksang

Stayed 1 night in Mar 2024

10/10 Excellent

Ingrid

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried after reading the reviews but was pleasantly surprised. Clean and comfortable. Only recommendation would be the bedroom drawers need fixing but no biggie. Lovely big shower. Lots of stairs to the top floor but no problem if you’re fit. The staff are very friendly
Stayed 2 nights in Feb 2024

8/10 Good

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Overall good. Was as described
Stayed 3 nights in Jan 2024

2/10 Terrible

nessata

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THEY REUINED OUR CHRISTMAS
My friend booked a 2-day stay so we could visit and celebrate Christmas with friends and family we have in London please bear in mind we are travelling from Essex. They cancelled on us on the day of our booking just 10 minutes after our checking-in time while we were 10 mins from the apartment. There is a heartless racist called Amir we had the unfortunate pleasure of dealing with. Their excuse to cancel on us was they didn’t understand why only two people were spending Christmas together and it looked suspicious. We pleaded and pleaded with them to let us stay as it’s Christmas Eve and it will be hard to find another accommodation but they told us it’s not their worry. Please Take Note we have been communicating with them throughout the week including sending our IDs two weeks prior before they decided to cancel. We asked them if they could increase the deposit as we thought it would help with the situation but the manager Amir put the phone down on us and refused to communicate with us any further. He promised we would receive our refund straight away but that was a lie. We have been chasing for a refund and to add insult to injury they are claiming we are not entitled to a refund. How can that be??? They cancelled our booking and we have the whole conversation recorded and now they are refusing to refund us. Customer service is nonexistent and some of them can’t even speak English properly. PLEASE AVOID BOOKING, IT’S A SCAM. Until now they have refused to refund us
Stayed 2 nights in Dec 2023

2/10 Terrible

Paul

Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely place to stay, comfortable, clean, good kitchen amenities and nice restaurants nearby. We were concerned by some of the reviews but there was nothing at all to be worried about. Follow the 3 step process as advised a few days before arrival you will get information and access with no problems. Hold was released on our deposits (2 rooms) with 3 working days. We needed bedding for one of the rooms (booked as a 2 but not a couple and we needed the sofa bed), this was arranged promptly… but if you do need the sofa bed it is worth booking as 3 people. At time of our booking it wouldn’t have cost more and would have ensured the bedding was already there. Really friendly and helpful staff on email / phone.
Stayed 2 nights in Dec 2023

2/10 Terrible

Bukhosi

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We waited from 23 till 3 in the morning in the freezing cold. But they wouldn't give us check in instructions. We had to get another hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for the Barbican and Charterhouse. Also an easy walk from Liverpool Street Station
Stayed 1 night in Nov 2023

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment will definitely stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in a Convenient Spot
Stayed for a (self-funded) business trip Tuesday-Thursday and was pleasantly surprised with how comfortable and well-equipped the apartment is. It is very much self-service - ahead of travel, you are required to send ID / pay a deposit, but having done so the check-in process was extremely smooth. The Old Street StayInn is a short (15 minute) walk from the City, and in a very quiet area - I enjoyed two very good and uninterrupted nights' sleep - and the apartment was suitably spacious, well-equipped and clean to allow me to relax there on an evening, so as to enjoy a leisurely commute into the office the next day! Pret/Waitrose can be found a very short (2 min) walk away. Admin team were responsive on email, and for the relatively low-cost for what is a prime location, I would highly recommend staying here, so much so I have booked again next week for the Aldgate property.
Stayed 2 nights in Oct 2023

2/10 Terrible

Stuart

Business traveller
Disliked: Staff & service
TERRIBLE
Terrible comms and service. Had to hassle the company for all information about my stay. Including repeatedly on the day of check in to get my access information for the property. Upon return to the apartment in the evening found another guest there as they had given us both the same access codes. I have still had no response to my contacts with the company about this incident.
Stayed 1 night in Oct 2023

8/10 Good

Nikola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the staff very nice and helpful. When we had any queries they were happy to help in a timely manner which made the journey from Manchester much less stressful. The apartment itself was great, kitchen fully equipped which was a bonus. Check in was easy and having a keycode rather than an actual key was more practical. Everything worked fine and it is very central so we managed to walk everywhere instead of taking public transport. Overall, I would definitely stay again and would recommend this place. Thank you for having us!
Stayed 3 nights in Aug 2023

8/10 Good

John

Liked: Staff & service
All good
Stayed 1 night in Aug 2023

2/10 Terrible

Emilia

Stayed 1 night in Aug 2023

2/10 Terrible

madina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worse hotels i stayed there’s no elevator i had to take my heavy beg to the 6 floors by the way it’s so dirty inside I couldn’t sleep the whole night

General hotel information

Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5
Address
61 Banner Street, London, England