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Phoenix Hotel

3.5 star property
Victorian hotel with 24-hour front desk and restaurant
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Phoenix Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Restaurant
Reception
Shower, free toiletries, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Check out the area

Map
1-8 Kensington Gardens Square, London, England, W2 4BH
  • Popular LocationKensington Palace13 min walk
  • Popular LocationHyde Park17 min walk
  • Popular LocationKensington High Street19 min walk
  • AirportLondon (LHR-Heathrow)36 min drive
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Room options

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double

Small Double

Small Double

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed)

Highlights

Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 2 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Standard Quadruple Room, 1 Bedroom

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Electric kettle
  • 2 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior
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Free WiFi
Bar
Housekeeping
8.2 out of 10, Very good, (1488)
The price is AU$253
per night
2 June - 3 June
Mitre House Hotel

About the area

London

Phoenix Hotel is located in London City Centre, a neighbourhood in London, and is near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kensington High Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Lord's Cricket Ground. Guests love the hotel's convenience for public transportation: Bayswater Underground Station is 3 minutes on foot and Queensway Underground Station is 6 minutes.
Visit our London travel guideOpens in a new window

What's nearby

  • Kensington Palace - 13 min walk
  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Royal Albert Hall - 5 min drive
  • Oxford Street - 7 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Bayswater Arms - 3 min walk
  • Joe & the Juice - 4 min walk
  • Gold Mine - 2 min walk
  • Four Seasons - 3 min walk
  • McDonald's - 3 min walk

About this property

Phoenix Hotel

Hotel near Hyde Park
Close to Portobello Road Market and Kensington Palace, Phoenix Hotel provides dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A front desk safe, laundry services and a 24-hour front desk
  • Smoke-free property, a lift and 1 meeting room
  • Tour/ticket information, a TV in reception and luggage storage
  • Guest reviews say great things about the overall value and proximity to public transport
Room features
All 125 rooms offer comforts such as free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 6 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Is Phoenix Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Hotel?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Phoenix Hotel on 12 May 2024 start from AU$274.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Hotel?

This property doesn't offer parking.

What time is check-in at Phoenix Hotel?

Check-in start time: 1:30 PM; check-in end time: anytime.

What time is check-out at Phoenix Hotel?

Checkout is at 11 AM.

Where is Phoenix Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Portobello Road Market. Hyde Park and Kensington High Street are also within 1 mile (2 km). Bayswater Underground Station is only a 3-minute walk and Queensway Underground Station is 6 minutes.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 1002 reviews" "
Rating 8 - Good. 425 out of 1002 reviews" "
Rating 6 - Okay. 77 out of 1002 reviews" "
Rating 4 - Poor. 14 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean and a great location. Staff were friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tall ceilings!
Stayed 3 nights in May 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Fabulous location. Staff extremely helpful. Ideal for solo travellers. Clean, nice furnishings, everything you need for a comfortable stay.
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
The location was excellent. Easy two block walk to the Bayswater tube station on the circle line. Easy to hail a cab. Many great restaurants and shops in easy walking distance. The rooms were very clean though the beds were very hard. I asked about changing rooms to get a different bed and was given a mattress topper, which helped slightly. Breakfast was great. It's optional but worh it.
Stayed 4 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in a beautiful neighborhood that's close to transportation and dining and nightlife. Hotel is a tad outdated but nothing that makes you think twice. Bed was comfortable and the room was the perfect cozy size for one traveller. I'd absolutely stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

ASPASIA

Stayed 2 nights in Apr 2024

10/10 Excellent

Josh Hall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and hospitable. Room was clean, comfortable. Location was perfect.
Stayed 11 nights in Apr 2024

8/10 Good

Jonas

Stayed 1 night in Apr 2024

2/10 Terrible

AR

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I travel a lot to London for my work and have stayed in many 3 or 4 star Hotels in London. Phoenix hotel should be a one or max 2 star hotel. My first room was quite small, no air-con, dirty and old carpets. then the electricity in my room filed completely. Tried to call reception for 30 min, but I got busy tone all the time. I went down and they changed my room. The new room was also very small. In the toilet, I had to turn 180 degrees to reach the toilet paper because the space was very tiny to install the paper holder closer. No air-con. No anti slip mat for the bathtub. The wardrobe was too narrow that I could hang my short and jeans. I had to hang my coat somewhere outside. No hot breakfast and extremely busy breakfast area. With the same price I could have been in much better hotels.
Stayed 1 night in Apr 2024

6/10 Okay

Johanna

Nice hotel, situated near Public Transport. Very clean and very friendly staff. The room was very small, but all the necessities were present.
Stayed 3 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
1:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0