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Reviews of La Quinta Inn & Suites by Wyndham Lexington South / Hamburg

2.5 out of 5
La Quinta Inn & Suites by Wyndham Lexington South / Hamburg
100 Canebrake Drive, Lexington, KY

Reviews

8.4

Very good

Rating 10 - Excellent. 796 out of 1521 reviews" "
Rating 8 - Good. 423 out of 1521 reviews" "
Rating 6 - Okay. 127 out of 1521 reviews" "
Rating 4 - Poor. 105 out of 1521 reviews" "
Rating 2 - Terrible. 70 out of 1521 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Would stay there again. Staff very nice.
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, location, service, price, atmosphere. The pillows were a bit over-used.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Linda!

2/10 Terrible

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property had no hot water, so I was not a customer.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Richard!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Tina!

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Daniel!

6/10 Okay

Jason

Travelled with partner
I paid through Expedia and after we got there they charged me $50 on another card for “ incidentals”
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Jason!

6/10 Okay

Arthur

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nothing good to mention. No hot water at all.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Arthur.

10/10 Excellent

Brigid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean , safe and very helpful staff
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Brigid!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
All good , would have liked a mini fridge with a freezer
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Paul!

2/10 Terrible

Mick

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
There was a photo a beautiful pool area, hot tub, etc.... on google when you looked up the hotel. We choose this hotel for the hot tub. what we got instead was no hot tub, a old, dirty pool. We had not hot water for our morning shower, the mini fridge didn't work, bed was hard, and dogs barking all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Jim!

10/10 Excellent

Thomas, Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is always great
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Thomas!

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was updated, the bed was very comfortable and the shower was terrific.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Bruce!

8/10 Good

Angelia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel very friendly staff the room could have been a little cleaner and I'm still waiting on my deposit that I had to put down when we arrived other than that I would highly recommend
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Angelia!

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Dexter!

6/10 Okay

Daniel, West Chicago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked this place after a whole day driving to our destination. Staff was very friendly and accommodating. Only thing I didn’t appreciate was the maintenance work that they started doing really early in the morning. Woke up to loud banging sounds and loud voices of the crew working at 7am. They could’ve scheduled it at times when patrons have mostly checked out and not as an unrequested wake-up call. And when we checked out what was going on it wasn’t even the room next door they were working on, it was two rooms down ours. They were that loud. Breakfast was subpar, one waffle maker was broken the other was working but there wasn’t any batter available, we were down there at 8am so it wasn't that late. long story short, you might just want to find a different place to get breakfast
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for taking the time to share this feedback with us, Daniel!

4/10 Poor

Shelly

Breakfast not until 7, bed squeeky and pillows horrible flat cheap. Found ants on nightstand No coffee from 6-7 while waiting, walk out to check vehicle could not get back in front door had to wait for grumpy staff
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Shelly!

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We loved the room layout that worked perfectly for our family. Everything was clean, and we enjoyed breakfast too!
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for taking the time to share this feedback with us, Rachel!

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was. As nice stay until the power went out from a storm. I hope the property reaches out to offer a refund because we couldn’t stay with no power.
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Martin!

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
We just stopped for the night as we were driving from Florida to Michigan. The rooms were clean, it was quiet, the bed was comfy, and hotel staff was nice.
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Cari!

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Brenda!

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Quinta is our normal hotel chain of choice. This location is relatively new with excellent staff. Short drive for many dining choices. Conveniently located next to I 75.
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Don!

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, James!

10/10 Excellent

Wisoba

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the place
Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Wisoba!

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Unfortunately there was a fire alarm and we had limited time to sleep as we were travelling from Florida to Ontario. Just a one off.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback, Gary!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Poor water pressure in shower. Hotel undergoing some renovations caising some mess.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback, Nicholas!

10/10 Excellent

Walter, Goose Creek

Liked: Cleanliness, property conditions & facilities
Dog friendly
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback, Walter!

8/10 Good

Jim

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback with us, Jim!

10/10 Excellent

Meg

Easy check in and very clean. Perfect overnight stop.
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thanks for sharing this feedback, Meg!

10/10 Excellent

Hensley

Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Hensley!

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Nicole!

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, Natalie!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fairly quiet and no craziness. Easy check in and check out.
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, Tina!

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
terrible remove for tv, a/c did not work properly, and there was no hot water in the shower. Will not go back
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, James!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
Thanks for sharing this feedback, Kevin!

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 2 nights in Feb 2024
Response from Management on 26 Feb 2024
Thanks for taking the time to share this feedback with us, Pamela!

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Quick drive to the hospital
Stayed 2 nights in Feb 2024
Response from Management on 26 Feb 2024
Thanks for sharing this feedback, Charles!

8/10 Good

Al

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for sharing this feedback, Al!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and clean check in was good.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for sharing this feedback, Patricia!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at this property before. Never had an issue
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Cathy!

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Hailey!

8/10 Good

Brian

Stayed 1 night in Feb 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback, Brian!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to interstate - clean,safe and dog friendly
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Lori!

8/10 Good

Ron

Room was nice ,quiet , comfortable,plus a nice breakfast
Stayed 2 nights in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Ron!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy off the highway, quiet and well maintained
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Shelley!

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2024
Response from Management on 29 Apr 2024
Thanks for sharing this feedback with us, Kimberly!

4/10 Poor

Robbie M

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Elevator dirty. Room dirty. I’ve stayed in worse is the best I can say about it.
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Robbie. We're sorry to hear of the issues you encountered during your stay, and will take this information moving forward to ensure a better stay for our guests.

8/10 Good

Willis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff was helpful
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Willis!

10/10 Excellent

Steve

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love that this hotel is dog friendly, and the staff are friendly. Location is convenient.
Stayed 1 night in Jan 2024
Response from Management on 21 Feb 2024
Thanks for taking the time to share this feedback with us, Steve!