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Reviews of GLō Best Western Lexington

3 out of 5
GLō Best Western Lexington
1935 Stanton Way, Lexington, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1672 out of 2255 reviews" "
Rating 8 - Good. 402 out of 2255 reviews" "
Rating 6 - Okay. 102 out of 2255 reviews" "
Rating 4 - Poor. 45 out of 2255 reviews" "
Rating 2 - Terrible. 34 out of 2255 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in May 2024
Response from Gm on 22 May 2024
Thomas,Thanks for sharing this perfect rating, We're thrilled to hear you enjoyed your stay at Glo Lexington North! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, modern, clean and convenient.
Stayed 4 nights in May 2024
Response from Gm on 22 May 2024
Robert,Thank you for your high rating for Glo Lexington North! Our team is joyful to know that you had a wonderful experience. We eagerly anticipate your next visit.

10/10 Excellent

aura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean rooms
Stayed 1 night in May 2024
Response from Gm on 22 May 2024
Aura,Thank you for your high rating of Glo Lexington North. We're elated to know that you had a great experience with us. Feel free to share more about your stay next time. We can't wait to welcome you back.

10/10 Excellent

Br, MILFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we will be staying again tomorrow great breakfast options
Stayed 1 night in May 2024
Response from Gm on 21 May 2024
Thank you for being our guest at Glo Lexington. We always want to provide our guests with a comfortable stay, and a perfect rating like yours serves as encouragement to all of us. It was our pleasure accommodating you.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Gm on 22 May 2024
Michael,Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Glo Lexington.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Gm on 20 May 2024
Tommy,Thanks for the outstanding rating, We're delighted your time at Glo Lexington North was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Good

Derick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big. Breakfast was good.
Stayed 2 nights in May 2024
Response from Gm on 20 May 2024
Derick,Thank you for choosing to stay at Glo Lexington North and providing a rating. We're pleased to see that the overall experience was positive and hope to have the opportunity to serve you again in the future. Your satisfaction is important to us and we value your feedback.

10/10 Excellent

Arthur L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food/breakfast was great. The noise from the the floor above was high. I would definitely stay at a GLO best best western again
Stayed 1 night in May 2024
Response from Gm on 19 May 2024
Arthur,It's always a delight to know guests enjoyed their stay. We're thrilled the Glo Lexington North met your expectations and we look forward to offering you another memorable stay when your travels bring you back.

6/10 Okay

Sherry

Liked: Staff & service
Stayed 1 night in May 2024
Response from Gm on 19 May 2024
Sherry,Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us to enhance the experience of all our guests. We hope to see again the next time your travels bring you to Lexington.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gm on 19 May 2024
John,It's wonderful to hear that your stay at Glo Lexington North was flawless. We pride ourselves on maintaining a cozy, immaculate environment for our guests. We're thrilled you appreciated it and hope we have the pleasure of welcoming you back soon.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in clerk was awesome! Clean, spacious room, lots of pillows and breakfast bar was amazing!
Stayed 1 night in May 2024
Response from Gm on 16 May 2024
Carolyn,Thank you for being our guest at Glo Lexington. We always want to provide our guests with a comfortable stay, and a perfect rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the new and refreshed features of this property and would definitely recommend/return.
Stayed 1 night in May 2024
Response from Gm on 15 May 2024
Anne,Thank you so much for your kind review and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience and that you rated us a 5 out of 5!Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so it's incredibly rewarding to hear that our efforts are appreciated. We hope to have the pleasure of welcoming you back to Glo Lexington in the near future. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.

10/10 Excellent

Kiosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Gm on 14 May 2024
Kiosha,We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back again soon. Thank you for choosing our hotel for your visit.

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Nice decor.
Stayed 1 night in May 2024
Response from Gm on 14 May 2024
Kristina,We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we hope to welcome you back again soon. Thank you for choosing our hotel for your visit.

10/10 Excellent

Christine

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Check in was easy and desk clerk friendly and efficient. The hotel has a boutique feel, not the cookie cutter vibe like the chain hotels. So interesting and unique. Will definitely stay here on my way home.
Stayed 1 night in May 2024
Response from Gm on 13 May 2024
Christine,Thank you for this fantastic review! All of us here at GLo Lexington are delighted knowing that you had a wonderful stay with us. Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Ryan, Saint Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quality tasty breakfast. Excellent showers. Very well maintained.
Stayed 2 nights in May 2024
Response from Gm on 13 May 2024
Ryan,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location, comfortable bed.
Stayed 1 night in May 2024
Response from Gm on 12 May 2024
Ellen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our location. Creating a great environment for our guests is important to us, and we're glad that you enjoyed your time with us. We appreciate your comments and hope to have the opportunity to welcome you back for another tranquil and enjoyable stay in the future.

10/10 Excellent

MaryKay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved every thing about this hotel!
Stayed 1 night in May 2024
Response from Gm on 12 May 2024
MaryKay,Thank you for your high rating for Glo Lexington North! Our team is joyful to know that you had a wonderful experience. We eagerly anticipate your next visit.

10/10 Excellent

Jeremy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in May 2024
Response from Gm on 10 May 2024
Jeremy,Thank you for this fantastic review! All of us here at GLo Lexington are delighted knowing that you had a wonderful stay with us. Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice modern decor. The staff were all really friendly.
Stayed 1 night in May 2024
Response from Gm on 9 May 2024
Steve,Thank you for this fantastic review! All of us here at GLo Lexington are delighted knowing that you had a wonderful stay with us. Thank you for your feedback and we hope to see you again soon!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gm on 10 May 2024
Catherine,Thank you for taking the time to share your amazing experience at Glo Lexington. We are so thrilled to hear that you loved our friendly and attentive staff. We look forward to welcoming you back again for another exceptional stay!

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with good customer service
Stayed 1 night in May 2024
Response from Gm on 8 May 2024
Eric,Thank you for sharing your wonderful experience with us! We are thrilled to hear that we exceeded all your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic getaway!

10/10 Excellent

Carolyn H., Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again. Safe, clean facility with a good breakfast bar.
Stayed 4 nights in May 2024
Response from Gm on 6 May 2024
Carolyn,Thank you for sharing your thoughts regarding your recent visit at GLo ! We're delighted to hear that you had a positive overall experience. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay in the future. Thank you for choosing our property, and we can't wait to host you again!

8/10 Good

Cathy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The bathrooms need more light, and the beds were the smallest queen size I’ve ever seen. I think they’re more a full size bed not queen.
Stayed 1 night in May 2024
Response from Gm on 5 May 2024
Cathy,Thank you so much for this review! We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jacqueline

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not anything I didn’t like and it was walkable to Cracker Barrel
Stayed 2 nights in Apr 2024
Response from Gm on 4 May 2024
Jacqueline,Thank you for staying at the Glo Lexington North. It's wonderful to know you had a stellar experience. Your high rating fuels our commitment to maintain and enhance the quality of our services. We look forward to welcoming you back soon!

10/10 Excellent

Kimberley, Hernando Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t catch her name, long day of driving, but the front desk clerk is amazing!! Very helpful & friendly!!
Stayed 1 night in Apr 2024
Response from Gm on 1 May 2024
Kimberly,Thank you so much for your kind review and for choosing to stay with us. We're thrilled to hear that you had a fantastic experience and that you rated us a 5 out of 5!Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so it's incredibly rewarding to hear that our efforts are appreciated. We hope to have the pleasure of welcoming you back to Glo Lexington in the near future. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and very helpful. Our room was very clean, bright and modern. Breakfast in the morning was extremely nice. Lots of options. We really enjoyed our stay here.
Stayed 1 night in Apr 2024
Response from Gm on 30 Apr 2024
Alisa,Thank you for sharing your feedback on your recent stay with us at Glo Lexington. We are thrilled to hear that you enjoyed your overall experience and appreciate your comments on how we can improve. We are pleased to know that you appreciated our property conditions, cleanliness, impeccable staff and service, and comfortable accommodations. Your comments will be passed along to our leadership team in order to improve our guest’s experience. Thank you for being our guest and we look forward to welcoming you back again in the future!

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! Such comfortable beds and clean modern rooms
Stayed 1 night in Apr 2024
Response from Gm on 30 Apr 2024
Alisa,Thank you for sharing your wonderful experience with us! We are thrilled to hear that we exceeded all your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic getaway!

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with a friend for a night and absolutely no complaints. The room was phenomenal, especially for the price. The breakfast options the next morning were great, and the manager of the hotel was even speaking with guests to see how they enjoyed their start. Never have I experienced a more hospitable stay at such a fantastic hotel. Only content is it was odd to have the microwave in the bathroom but they had more than enough space for it in there.
Stayed 1 night in Apr 2024
Response from Gm on 29 Apr 2024
Jonathan,Thanks for the outstanding rating, We're delighted your time at Glo Lexington North was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Robert, holland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
as expected
Stayed 1 night in Apr 2024
Response from Gm on 29 Apr 2024
Robert,It's a pleasure to hear such positive feedback about Glo Lexington North. We're thrilled that you appreciated our prime location and immaculate premises. It's wonderful to know too that our dedicated team members made your stay even better. Your satisfaction is our highest reward. We hope to see you again soon for another superb experience.

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but so-so. Kinda bland and cold design-wise. Not a cozy stay place. Breakfast was great!
Stayed 1 night in Feb 2024
Response from Gm on 27 Apr 2024
Jeremy,We appreciate the feedback, We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

paul

Stayed 2 nights in Apr 2024
Response from Gm on 19 May 2024
Paul,Thanks for the outstanding rating, We're delighted your time at Glo Lexington North was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Luba

Travelled with pets, Travelled with partner
Clean, modern and friendly
Stayed 1 night in Apr 2024
Response from Gm on 23 Apr 2024
Luba,Thanks for the outstanding rating, We're delighted your time at Glo Lexington North was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice new modern renovation . No carpet! Very good breakfast included. Friendly staff
Stayed 2 nights in Apr 2024
Response from Gm on 23 Apr 2024
Arlene,We're thrilled you had an amazing stay at Glo Lexington North! Knowing that our guests enjoy their experience is what we strive for. We can't wait to welcome you back during your next visit. Thank you for choosing us!

10/10 Excellent

samie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and friendly
Stayed 1 night in Apr 2024
Response from Gm on 23 Apr 2024
Samie,Thank you for staying at the Glo Lexington North. It's wonderful to know you had a stellar experience. Your high rating fuels our commitment to maintain and enhance the quality of our services. We look forward to welcoming you back soon!

10/10 Excellent

Jas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Apr 2024
Response from Gm on 22 Apr 2024
Jas,Thank you for the excellent rating, Our goal is to go above and beyond to ensure our guests have a memorable experience at Glo Lexington North! We look forward to hosting you again soon.

10/10 Excellent

Debra, Leamington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble working the fridge.
Stayed 1 night in Apr 2024
Response from Gm on 22 Apr 2024
Debra,Thanks for sharing this perfect rating, We're thrilled to hear you enjoyed your stay at Glo Lexington North! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 Excellent

Ariane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. Decent location. Friendly staff.
Stayed 1 night in Mar 2024
Response from Gm on 22 Apr 2024
Ariane,Thank you for your high rating for Glo Lexington North! Our team is joyful to know that you had a wonderful experience. We eagerly anticipate your next visit !

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve been in!
Stayed 1 night in Apr 2024
Response from Gm on 20 Apr 2024
Paul,It's wonderful to hear that your stay at Glo Lexington North was flawless. We pride ourselves on maintaining a cozy, immaculate environment for our guests. We're thrilled you appreciated it and hope we have the pleasure of welcoming you back soon.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location for downtown Lexington (Rupp Arena), the airport, Keeneland, & the KY Horse Park. They have a VERY nice FREE hot breakfast as well with a free sweet treat upon check-in.
Stayed 2 nights in Apr 2024
Response from Gm on 20 Apr 2024
William,Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Glo Lexington.

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Gm on 20 Apr 2024
Andrea,Thank you for taking the time to share your review with us, It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Glo Lexington North. Thank you and have a wonderful day!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how Best Western has rebranded to Glo. The decor was Pop Art and very neat!
Stayed 1 night in Apr 2024
Response from Gm on 19 Apr 2024
Rebecca,We are happy you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Glo Lexington.

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with step in shower. Great free breakfast. Very clean and the staff were very friendly and answered all questions we asked.
Stayed 1 night in Apr 2024
Response from Gm on 18 Apr 2024
Linda,Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Glo Lexington.

10/10 Excellent

Br

Stayed 1 night in Apr 2024
Response from Gm on 22 May 2024
It's always a delight to know guests enjoyed their stay. We're thrilled the Glo Lexington North met your expectations and we look forward to offering you another memorable stay when your travels bring you back.

10/10 Excellent

Elena, LEOMINSTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and smelled so pleasant in the lobby! Room was so spacious , i was very surprised. Also, i am so thankful to the front desk host Courtney for checking us in early! Courtney was very nice, polite and professional. Room was clean, modern. Very satisfied and will be back again for sure
Stayed 1 night in Apr 2024
Response from Gm on 18 Apr 2024
Elena,Thank you for taking the time to share your amazing experience at Glo Lexington. We are so thrilled to hear that you loved our friendly and attentive staff. We look forward to welcoming you back again for another exceptional stay!

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just as advertised. It was a very comfortable stay for our family.
Stayed 1 night in Apr 2024
Response from Gm on 18 Apr 2024
Cheri,We are happy you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Glo Lexington.

10/10 Excellent

Stephanie

Stayed 3 nights in Apr 2024
Response from Gm on 8 May 2024
Stephanie,Thank you for taking the time to leave us this review. We are thrilled to have provided you with a 5-star stay. We appreciate your feedback on the ways that we can improve our guest experience. We look forward to welcoming you back again in the future for another excellent stay!

10/10 Excellent

Blake

Travelled with family
Liked: Amenities
Excellent — so clean. Bathroom, beds, floors - immaculate. Breakfast was yummy and plentiful, and the coffee was great.
Stayed 1 night in Apr 2024
Response from Gm on 17 Apr 2024
Blake,Thank you for being our guest at Glo Lexington. We always want to provide our guests with a comfortable stay, and a perfect rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 Excellent

Rachal

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful rooms. Pop art theme, very cool. Biggest bathroom I have ever had in a standard room.
Stayed 1 night in Apr 2024
Response from Gm on 17 Apr 2024
Rachal,Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to Glo Lexington.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the farms
Stayed 2 nights in Apr 2024
Response from Gm on 17 Apr 2024
Ashley,We are happy you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Glo Lexington.