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Reviews of Days Inn by Wyndham Le Roy/Bloomington Southeast

2 out of 5
Days Inn by Wyndham Le Roy/Bloomington Southeast
1 Demma Drive, I-74 Exit 149, Le Roy, IL

Reviews

8.4

Very good

Rating 10 - Excellent. 208 out of 487 reviews" "
Rating 8 - Good. 172 out of 487 reviews" "
Rating 6 - Okay. 77 out of 487 reviews" "
Rating 4 - Poor. 20 out of 487 reviews" "
Rating 2 - Terrible. 10 out of 487 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Avik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Manager on 17 May 2024
Dear Avik,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The tile in the bathroom was all broken and shifted when you walked on it. The rest of th RV room was very clean and kept up but the broken tiles are a danger I feel. Room 115. The bathroom itself ok with cleanliness.
Stayed 1 night in May 2024
Response from Hotel Manager on 12 May 2024
Dear Lisa,We apologize for the condition of the tile in your room's bathroom. Safety is our top priority, and we take your concerns seriously. Our maintenance team will promptly address the issue to ensure a safe and comfortable environment for all our guests. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 Excellent

Betty

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night. Very convenient, staff friendly, free breakfast, pet friendly. We would stayed there again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 28 Apr 2024
Dear Betty,Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our hotel convenient, with friendly staff, complimentary breakfast, and pet-friendly accommodations. We're delighted that you had a pleasant experience and that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Good

Natalie

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Natalie,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

8/10 Good

Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place! Just off the highway, not much around though. But that isn’t their fault!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 27 Apr 2024
Dear Austin,Thank you for your 4 out of 5 rating and your positive feedback about our hotel. We're glad to hear that our location just off the highway was convenient for you and that you enjoyed your stay. We appreciate your understanding that the surrounding area may not offer much, as this is ultimately beyond our control. We value your feedback and are always looking for ways to improve our services. Thank you for choosing to stay with us, and we hope to see you again soon!Sincerely, Hotel Manager

10/10 Excellent

Gidget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Gidget,Thank you for your perfect rating! We're thrilled to hear that you found our hotel very clean and our staff friendly. Providing a welcoming and clean environment is our priority, and we're glad that we met your expectations. Your satisfaction means a lot to us, and we hope to welcome you back for another great stay in the future! Sincerely, Hotel Manager

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Up prices for event in town
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear DAVID,Thank you for your rating! We understand that pricing adjustments during events can sometimes be unexpected. If you have any further feedback or concerns, please feel free to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay in the future.Sincerely, Hotel Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good quick over night stay.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 12 Apr 2024
Dear David,Thank you for your positive feedback! We're glad to hear that you had a good and quick overnight stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again in the future!Sincerely, Hotel Manager

6/10 Okay

Liz

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Clean bedroom and beds
Stayed 1 night in Apr 2024
Response from Hotel Manager on 11 Apr 2024
Dear Liz,Thank you for your feedback and for sharing your experience. We're glad to hear that you found the bedroom and beds clean. If there are any areas where we can improve to enhance your experience and raise your rating, please let us know. We appreciate your input and hope to have the opportunity to provide you with a more satisfying stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Nice area. Quiet.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Anthony,Thank you for your 5-star review! We're glad to hear that you enjoyed the nice and quiet surroundings of our hotel. Providing a peaceful environment for our guests is important to us. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property that allows dogs.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Michael,Thank you for your 5-star review! We're thrilled to hear that you appreciated our clean property and our pet-friendly policy. Ensuring a comfortable and welcoming environment for both guests and their furry friends is important to us. We hope to welcome you and your dog back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 Excellent

Christine

Stayed 1 night in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Christine, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Lisetta, Ladysmith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Beds were very comfortable. Parking great especially if you are pulling a trailer. Didn't eat breakfast so can't comment. Bathroom floor tiles need to be recalked however it was very clean. Would definately stay again.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Lisetta,Thank you for your positive rating and detailed feedback! We're thrilled to hear that you found our hotel room very clean and the beds very comfortable. We're also glad to know that our parking accommodations were convenient for you, especially with a trailer. Your feedback about the bathroom floor tiles is noted, and we'll take steps to address it. We truly appreciate your comments and your intention to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
plenty of room to park truck and trailer
Stayed 1 night in Feb 2024
Response from Hotel Manager on 11 Feb 2024
Dear Kathleen,Thank you for your perfect rating! We're delighted to hear that you found ample parking space for your truck and trailer during your stay. Ensuring convenience for our guests is important to us, and we're glad we could accommodate your needs. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Justin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly service. Quiet. Would stay again.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 30 Jan 2024
Dear Justin,We're thrilled to receive your perfect rating and to know that you found our hotel clean, with friendly service and a peaceful atmosphere! Thank you for your kind words. We're delighted that you had a pleasant stay, and we can't wait to welcome you back for another peaceful and enjoyable visit in the future!Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Quiet, easy access, good breakfast. Refrigerator.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Guest,Thank you for the perfect 10/10 rating! We're delighted to hear that you found our place very nice and appreciated its quiet atmosphere, easy access, good breakfast, and the availability of a refrigerator. Your positive feedback is valued, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Hye Sun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is super nice and a breakfast is great.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 29 Dec 2023
Dear Hye Sun,Thank you for the 5-star rating! We're thrilled to hear that you had a positive experience, especially with a super nice manager and great breakfast. Your feedback is appreciated, and we look forward to providing you with excellent service during your future visits.Sincerely, Hotel Manager

10/10 Excellent

Dannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
Second time we have stayed here heading south. Always a clean and nice place.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 27 Dec 2023
Dear Dannette,Thank you for the stellar 10/10 rating! We're delighted to be your preferred stop. Your continued support and positive feedback mean a lot to us. We'll strive to maintain the cleanliness and excellence you've come to expect. I look forward to welcoming you back on your next journey south.Sincerely, Hotel Manager

10/10 Excellent

nathan

Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Nathan,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 Excellent

Laurie

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 26 Dec 2023
Dear Laurie,It is delightful to see that everything worked out well with your stay with us.Our team is overwhelmed to see the 5-star rating.It is a privilege to host guests like you.I eagerly await your next visit.Sincerely, Hotel Manager

8/10 Good

RANDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Reasonably priced Clean Convenient
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear RANDY,Thank you for your positive feedback! We're glad to hear that you found our hotel reasonably priced, clean, and convenient. We appreciate your review and look forward to hosting you again in the future!Sincerely, Hotel Manager

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service
It was clean and staff friendly
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Rose,Thank you for your feedback! We're pleased to hear that you found the accommodations clean and the staff friendly. . We appreciate your review and hope to welcome you back for another positive experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 22 Nov 2023
Dear Guest,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Excellent

Debra

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Hotel / room was clean. Sheets had a great smell from laundry. People friendly. Not much for breakfast but was adequate. Staying there again in a week.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 21 Nov 2023
Dear Debra,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that the hotel and room were clean, and you enjoyed the fresh smell of the sheets. It's great to know that you found the staff friendly and the breakfast, while not extensive, to be adequate. We look forward to welcoming you back in a week and appreciate your continued choice to stay with us!Sincerely, Hotel Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is a little outdated, but the room is clean. Front desk is very friendly. Breakfast is surprisingly good.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 19 Nov 2023
Dear Guest,Thank you for your feedback and rating! We appreciate your acknowledgment of our friendly front desk and the cleanliness of the room. It's great to hear that you enjoyed the surprisingly good breakfast. We take note of your comment about the hotel being a little outdated and will use it for potential improvements. We value your stay and hope to host you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Kathleen M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Nov 2023
Dear Kathleen M,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Pamela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in host very nice. Found 5 dead bugs in room. Outdated hotel. Key cards wouldn’t open door, had to get help twice. Tv remote control wasn’t working.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 16 Nov 2023
Dear Pamela,Thank you for sharing your experience with us. We appreciate your kind words about our check-in host and apologize for the inconvenience you encountered during your stay. The issues with bugs, key cards, and the TV remote are certainly not reflective of the level of service we aim to provide. We are addressing these concerns with our team to ensure a more seamless experience for our guests. Your feedback is valuable, and we hope to have the opportunity to make amends and welcome you back for a more positive stay in the future.Sincerely, Hotel Manager

2/10 Terrible

LAURA

Disliked: Cleanliness, property conditions & facilities
Property very dated and worn. Bathroom not clean, I had to wear shower shoes. Shoulve stayed somewhere else.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 16 Nov 2023
Dear LAURA,We sincerely apologize for the issues you encountered during your stay. It's disheartening to hear about the condition of the property and the cleanliness concerns in the bathroom. This is not reflective of our standards, and we appreciate you bringing it to our attention. We are actively working on improvements, and your feedback is invaluable. If your travels bring you back to the area, we will welcome the opportunity to provide you with a more satisfying experience. Thank you for sharing your thoughts.Sincerely, Hotel Manager

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Tom,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 6 Nov 2023
Dear Leah,It is delightful to see that everything worked out well with your stay with us.Our team is overwhelmed to see the 10-star rating.It is a privilege to host guests like you.I eagerly await your next visit.Sincerely,Hotel Manager

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on 5 Nov 2023
Dear Janine,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept. Obviously run by people who care.
Response from Hotel Manager on 31 Oct 2023
Dear Bill,Thank you for your 5-star rating and positive feedback! We're delighted to hear that you found the hotel clean and well-kept, and it's great to know that you believe it's run by people who care. We look forward to hosting you again in the future for another pleasant stay!Sincerely, Hotel Manager

6/10 Okay

Michael

Disliked: Property conditions & facilities
Fix your security door.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 31 Oct 2023
Dear Michael,We apologize for the issue you encountered with the security door. Your feedback is important, and we'll address this promptly to ensure the safety and security of our guests. Thank you for bringing this to our attention, and we hope to provide a more comfortable experience during your next visit.Sincerely, Hotel Manager

6/10 Okay

Matt

Travelled with family
Liked: Staff & service
Adequate accommodations
Okay, the room is dated with the bathroom needing upgraded. Tub and floor need to be redone. Wash basin is not with bathroom, but outside of it. A. It of a musty smell to the room as well.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 29 Oct 2023
Dear Matt,Thank you for sharing your feedback. We appreciate your comments about the room, bathroom, and the overall condition of the accommodations. Your feedback is valuable, and we will take it into consideration as we work on improvements. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Mary,Thank you for the perfect 5 out of 5 rating! We're glad to hear that the staff was very friendly and helpful during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LeRoy Days Inn a Winner!
This was one of the most amazing, clean and comfortable "on the road" hotel stays I've had in a very long while...
Stayed 1 night in Oct 2023
Response from Hotel Manager on 15 Oct 2023
Dear Wayne,Thank you for your kind words! We're thrilled to hear that your stay at Days Inn by Wyndham Le Roy/Bloomington Southeast was amazing, clean, and comfortable. Your satisfaction is important to us, and we appreciate your positive feedback. We hope to welcome you back in the future for another outstanding stay!Sincerely, Hotel Manager

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 8 Oct 2023
Dear Sandra,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 8 Oct 2023
Dear Richard,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 Excellent

Raymond

Travelled with family and small children
Ok over all
Stayed 1 night in Oct 2023
Response from Hotel Manager on 8 Oct 2023
Dear Raymond,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Okay

Victoria, Dowling

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The location was strange, like in a small industrial area. There were at least half a dozen flies in the room, the floor was dirty, the bathroom layout was inconvenient, the AC was really loud every time it turned on and let the room get over hot before it would kick on. They hotel was short staffed so the rooms didn't get cleaned if you were there multiple nights (this didn't effect us, but was posted at the front counter). Because of the housekeeping shortage, trash cans and towels were left laying outside room doors overnight.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 28 Sept 2023
Dear Victoria,Thank you for sharing your feedback about your recent stay. We apologize for the inconveniences you experienced during your visit. Your comments about the location, cleanliness, bathroom layout, AC, and housekeeping shortage are noted. We take these concerns seriously and will work to address them to improve our services. We appreciate your input, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

6/10 Okay

Christopher

Business traveller
It is ok for a work trip. A little dated. Just showered and slept did not spend much time in the room. For the most part it was clean. I would stay in a pinch but most likely I would look at other places.
Stayed 6 nights in Sep 2023
Response from Hotel Manager on 23 Sept 2023
Dear Christopher,Thank you for sharing your feedback about your recent stay. We appreciate your honest assessment of the hotel, mentioning that it's suitable for a work trip but a bit dated. We value your input, and we'll use it to continue improving our services and accommodations. If you decide to stay with us again, we hope to provide you with a more comfortable experience in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Friendly staff, fast check-in. Staff recommended a great local restaurant. Comfy beds and clean rooms. We will be back! Thank you!
Stayed 1 night in Sep 2023
Response from Hotel Manager on 20 Sept 2023
Dear Jill,We're thrilled to hear that you had a great experience during your stay and that you found our staff helpful and the accommodations comfortable and clean. We look forward to welcoming you back in the future, and thank you for your kind words!Sincerely, Hotel Manager

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. The air worked. The check-in process was easy even when we checked in after 9pm.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 4 Sept 2023
Dear Molly,We're delighted to hear that you had a positive experience during your stay! It's great to know that the room was clean, quiet, and comfortable, and that the check-in process was smooth even when arriving late. We appreciate your feedback and hope to provide you with another excellent stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Older property and facility. Room clean and comfortable.
Stayed 3 nights in Aug 2023
Response from Hotel Manager on 2 Sept 2023
Dear Stephen,We appreciate your feedback and are glad to hear that you found your room to be clean and comfortable during your stay. While we are an older property, we continuously strive to maintain the cleanliness and comfort of our accommodations. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another comfortable stay in the future. If you have any specific suggestions for improvement, please feel free to share them. Thank you for choosing our hotel!Sincerely, Hotel Manager

10/10 Excellent

NELSON, Spanish Lookout

Stayed 2 nights in Aug 2023
Response from Hotel Manager on 20 Sept 2023
Dear NELSON,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Aug 2023
Response from Hotel Manager on 30 Aug 2023
Dear Amy,We're delighted to hear that our staff was friendly and helpful during your stay. Thank you for your positive feedback! We believe that excellent customer service is crucial, and we're glad that our team could make your experience enjoyable. If you have any further comments or if there's anything else you'd like to share, please feel free to do so. We look forward to serving you again in the future!Sincerely, Hotel Manager

6/10 Okay

Mark

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on 24 Aug 2023
Dear Mark,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

8/10 Good

Roger

Stayed 1 night in Aug 2023
Response from Hotel Manager on 12 Sept 2023
Dear Roger,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 Good

Garrett

Stayed 1 night in Aug 2023
Response from Hotel Manager on 18 Aug 2023
Dear Garrett, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was wonderful and so friendly and even offered to help carry my bags to my room. She made me feel like a million bucks.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 7 Aug 2023
Dear Carolyn,We're thrilled to hear that you had a wonderful experience with our front desk staff! Providing excellent customer service and making our guests feel valued are two of our top priorities. We'll be sure to pass along your kind words to the team member who assisted you. Thank you for staying with us, and we hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager