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Reviews of Anyavee Railay Resort

3 out of 5
Anyavee Railay Resort
Railay East, Ao Nang, 390, Krabi, Krabi Province

Reviews

6.2
Rating 10 - Excellent. 17 out of 190 reviews" "
Rating 8 - Good. 60 out of 190 reviews" "
Rating 6 - Okay. 61 out of 190 reviews" "
Rating 4 - Poor. 28 out of 190 reviews" "
Rating 2 - Terrible. 24 out of 190 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
We stayed in the Superior Room (King bed with terrace). The bed and pillows were very comfortable, the shower had hot water, AC was working great, and black out curtains. Included in the room are a breakfast table with two stools as well as a desk and chair for working. We visited during very low tourist season due to the coronavirus outbreak, so having said that, it wasn't loud at all. We also paid about half the price for the room as a result of the virus - £30. Can't comment on the food as we didn't eat there. Overall I would recommend, very conveniently located and good value for money.
Stayed 1 night in Mar 2020
Response from Ake on 31 Mar 2020
Dear Value guests, Thank you for your good comment to the hotel will pass to all our staff & management team to improve in the future. We hope to welcome you and your family back to stay with us again next holidays. Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room cleaning staff were awesome. They ironed our clothes that we left out to wear that night. They did this without us asking. Room was perfectly clean. The resort grounds were perfectly clean. Breakfast staff were super nice,pleasant, smiled, taking great care of us. The staff at ths hotel make our stay a wonderful experience.
Stayed 1 night in Mar 2020
Response from Ake on 9 Mar 2020
Dear Khun Anonymous, Thank you for your stay with Anyavee Railay Resort, Your good comment will pass to our all staff and hope to welcome you & your family back to stay with us again next holidays krub.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
The staff is very friendly and they try hard to be helpful.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
If what you want is to spend your days all out and about in Railay Beach and have a comfortable room to come back to, this spot is ok for that. It’s well located and easy to get to from the east Railay pier, close to a walking street to get to west Railay. If you’re looking to hang by the pool or have a nice bar/restaurant, this isn’t really the place. Pools at other resorts we went by were much nicer in regards to condition, view, amenities, etc. and had nice on-site places to eat and drink. Anyavee doeshave a nice buffet breakfast if you want, it’s about $8 USD and the only time you can eat onsite. The staff was ok, a bit cold, made me feel like I was inconveniencing them if I had a question, but ok. We had a bungalow which was definitely the way to go. It was beautiful and gave us privacy, other than from the monkeys that roam around all the time. The A/C worked well and cooked doesn’t the space quickly. WiFi worked. The room was nice, clean, and comfortable. The water pressure was terrible and at times non-existent for the faucet/shower/toilet. If we waited a couple minutes or so, it would usually start working. Overall, this place does the job, but has opportunities. The bungalows are beautiful and clean, but If you’re just looking for a place to crash, or someplace to spend a lot of time at a resort with amenities, you could find a better value or fit.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No thanks
The only reason we stayed at this hotel was because of the cheap price it offerd but been in two other hotels in Railay before and that was a big drop. We stayed for one night - we booked a double room. When arrived to the room I was Abit shocked - does look a bit like the pictures but the condition of the hotel is aweful. The towels provided smelled so as the room. We upgraded to newer room ("superior" I think) and although it was renovated wasn't still comfortable to stay in. The bed and pillows were awefully uncomfortable and the shower and toilet smelled. All of the hotel's rooms in need of upgrade and renovation. Also the wifi didn't work the whole day we were there. The only nice thing I have to say about this place is that staff were nice and polite and the hotel area included many trees and flowers & monkeys came to visit often. Save yourself the headache and pay Abit extra if you can for a better place.
Stayed 1 night in Nov 2019

10/10 Excellent

Pavithri, Bangkok, Thailand

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anyavee was a centrally located on East Railey coast. Beautiful view of the Bay from the Restaurant, front desk and Pool. The property is a little tired and worn, the pool and pathways need some updating but the overall experience was really very relaxing and lovely. The breakfast was confusing because we were told Breakfast starts at 7, but then when we got there at 720 and tried to serve ourselves the staff advised that breakfast didn't start till 730. The next morning we had to catch an 8am Boat back, and dven at 735am, they still weren't fully ready for to serve. Besides this little hiccup everything else was really quote wonderful.
Stayed 2 nights in Apr 2019

4/10 Poor

Honna

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Dirty, animals jumping around
I didn't like this Place very much. Railay is boring and expensive, but this hotel also dirty and the atmosphere was not good. The pool area was old and dirty, you couldn't really sit on the chairs and relax. The pool itself was so worn out that the bottom had become slippery! Also the stairs were broken (the steps had fallen off). There were cats and monkeys jumping around, making a mess and even trying to get in the rooms, but the hotel staff didn't see this as a problem (nor cleaned up the mess of the animals who threw ashtrays and garbage around). The room was ok, everything worked there. Though my neighbor changed the hotel because the bed was too hard. The staff don't speak English so there was no way to ask and try to sort out any problems.
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't really say that there was much that I did like other than that it was basic accommodation. The swimming pool was disgusting and literally had algae growing on the bottom. I was shocked to see some people actually in the pool. The breakfast was horrible and cold each day that we ate there. We did book this rather last minute based on a quick glance at their site as did not have enough time to research further. Personally I would never stay here again nor would I recommend to anyone.
Stayed 2 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, room comfort
Nice beach, food and drink.
Nice out of the way location. If you arrive between 8:30 and 6:30 you can travel by scheduled longboat which costs you 100 Thb. After 6:30 you're at the mercy of the longboat captain and it cost us 1000 Thb for the 5 of us but it was midnight. We arrived and the security staff showed us to our 3 rooms. The rate included breakfast but they didn't include it and it costs 200 Thb for a small buffet setup. Walk 350 m and you'll pay 90 to 120. This is an out of the way place meant to be enjoyed so enjoy it. Enjoy the beach and the drinking. Have fun and be merry.
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I like the low price Except this everything was disappointed No answer to calls before coming No direction and nobody to speak to when arriving Railay Staff were rude and impolite Room was poor and not comfortable I would recommend people not to come even close to this hotel
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
I liked the cats that were hanging around this place. Overall a place that's neither great nor awful. Our room was stuck right at the far end of resort and because of it's position we needed to keep all room curtains drawn 98% of the time so nice views were not in the equation. As we used the room purely to sleep at night then this was acceptable. Pool looked OK but we didn't get round to using it.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Ernie, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, superior room excellent value, staff very courteous and attentive
Stayed 3 nights in Nov 2018

6/10 Okay

Jenelle

Liked: Staff & service, room comfort
A bit of a fixer upper
Anyavee has the potential to be a great resort. The bungalows are cute and clean (air conditioning is awesome) but the pool/ restaurant/ other facilities could definitely use some work. Admittedly, we were travelling during low season when I imagine most renovations take place. But, the pool was dirty and filled with bugs, cracked concrete, broken chairs and dead lizards/ birds throughout the resort.
Stayed 1 night in Jun 2018

8/10 Good

Marjolaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable room
Nice clean bungalow. Hot shower with curtain to keep the bathroom dry. Quiet to sleep. Good wifi connection. The pool need a bit of repair but nothing to complain for 1000bath

6/10 Okay

Martin

Disliked: Property conditions & facilities
Location ok. Pool dirty. Coconuts falling on roof. Breakfast basic.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Dante, Canada

Disliked: Property conditions & facilities
Ok hotel
Hotel is well located, close to nice beaches but the hotel facilities are dated
Stayed 2 nights in Mar 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Had a great stay. Awesome pool.
Stayed 4 nights in Mar 2018

6/10 Okay

Malgorzata

Liked: Staff & service, room comfort
Disliked: Cleanliness
Budget option, average
We were not happy with the cleanliness of the rooms - lots of dust, dirty windows, the area around the resort was full of rubbish. The wifi was quite bad, especially in the rooms. Staff hardly speak English. Breakfast was nice. The location was good - close to the shops and restaurants, not too far from the beach.
Stayed 4 nights in Feb 2018

8/10 Good

Antony

Liked: Cleanliness, room comfort
Quiet little place with a nice pool. Big rooms. Unfortunately they don't have blackout curtains, my only draw back this time.
Stayed 3 nights in Jan 2018

4/10 Poor

Constantin, krabi railay beach

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
garbage right behind bungalows... smelled bad
not very comfortable. garbage heap behind bungalows smelled and attracted lots of monkeys and musquitos. pool water was not blue it was green .
Stayed 2 nights in Jan 2018

6/10 Okay

Åge

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A little smelly in the room.
Humidity makes it smell from the room most likely due to mold, basically since maybe AC is turned too much off? Very friendly and helpful staf though Breakfast was ok
Stayed 1 night in Jan 2018

8/10 Good

Daniela

Liked: Staff & service
Good for the price
Good size room. Bed was a bit too firm for me and the room had a slight mud smell. Overall it was good for the price.
Stayed 1 night in Jan 2018

4/10 Poor

godfrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Never recommend to anyone!
The reception staffs have confusion over our booking on the breakfast and made us wait for further clarifications on our own. The booking showed 'exclusive rate breakfast non refund'. She insisted it means breakfast not included and claimed that English is not their 1st language and insist that she is right. I have actually wrote an email to hotel.com on the spot regarding this breakfast issue but never got any respond.
Stayed 4 nights in Dec 2017

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
Clean comfy but the bungalows are not that private
So the stay at the hotel was great. Breakfast was pretty standered with cereal, yogurt, fresh friut, pancakes/French toast, butter jam and toast, fried eggs, and “sausage” but they were more like small hotdogs. They also had Thai breakfast which was fried rice, or pad thai most days. The internet was not super fast but we could facetime Family with only a few delays. My only complaint is the bathroom in the bungalows are basically open air. At the very top of the shower there is only a screen separating you from the outside world. And the slat windows in the bathroom do not close all the way so mosquitoes can get in. It just didn’t feel very private, if anyone was outside talking we could not sleep. On the plus side they do have a mosquito net and the pool has a great view.
Stayed 7 nights in Nov 2017

6/10 Okay

suthida, bangkok

Liked: Cleanliness, room comfort
พนักงานดูแลดีมาก ห้องพักเยี่ยมสะอาดมาก ๆไม่มีกลิ่นอับเลยค่ะ โดยรวมถือว่าโอเครมากๆ สระว่ายน้ำสะอาด อาหารที่รีสอร์ไม่อร่อย แถมราคาสูงมากบางเมนู
Stayed 2 nights in Sep 2017

8/10 Good

angel

Liked: Room comfort
climbing stay
Stayed 3 nights in Aug 2017

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

jojo, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice
Staff nice. When we asked out room to be cleaned they were prompt and very nice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Beautiful Clean Bungalow and Service
I was pleasantly surprised with this resort. I stayed in a bungalow by the pool and it was spacious, clean, and one of the comfier beds I've slept in throughout Southeast Asia. I was hesitant about staying here as the previous reviews were terrible. The front desk staff was very friendly and helpful. They helped me book my rock climbing by phoning a few different companies so I could talk to them and the one guy at the front desk gave me his head lamp to use both nights I was staying there. I definitely recommend!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kay, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worrying check in.
We arrived at 11am and did not except that the room would be available. However, the staff member could not find our online Expedia booking and told us to return at 2pm (usual check in time). We spent 3 hours wondering whether this would be resolved and wishing we had taken previous reviews more seriously. At 2pm our check in was processed but the staff seamed to take ages to find the booking. The room was of a good standard, what you should except for the price. We paid far more than we normally would. Very good breakfast buffet, friendly staff, lovely gardens and pool. Only minutes away on foot from Phra Nang, Railay West beach and many restaurants and bars. It is advisable to arrive at Railay East because that is where the hotel is and it saves you having to take your luggage from Railay west which is about a 10-15 minute walk which could be hard if you have heavy stuff. There are little travel centres near the hotel where the staff speak good English and can help you book your onward journey.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Dirty but got the job done.
Shower and toilet were very dirty and no soap or shampoo was provided the first 2 days of our stay. We did not know they even provided it and had already gone out to buy some :( the AC did work well and the bed was clean. The refrigerator also functioned well. We wanted to stay at a different hotel but the area was very booked up around the holidays. I say don't stay here if you've got better looking options. This place was passable but not particularly enjoyable.

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some TLC !
Cheap-ish stay , very dated bungalows, and need to sort out their plumbing ! Bathroom flooded every time . Also, couldn't provide towels until 4pm , and we still had to hassle them because we never got any towels to use for shower ! Only good for one night , excellent location.

8/10 Good

Flora M, Texas

Liked: Cleanliness, staff & service, room comfort
Nice and Relaxing
Located in Railay East, near the road that crosses to Railay West. Room was good size, clean, although a little far from the reception area. Wifi was good in general. Electricity in town was gone for a few hours. Pool is very good and clean, and the included breakfast was appropriate: there is a buffet with fruits, cereals, plus they give you a menu to decide what type of COOKED breakfast you would like.

6/10 Okay

Vanessa

Disliked: Room comfort
The airconditioning is really bad.
The place is okay but can use a little improvement.

10/10 Excellent

Bruna, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Everything nice... Recommended.

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

talmor

Liked: Cleanliness, staff & service

4/10 Poor

byron

Disliked: Cleanliness, staff & service
Ok hotel terrible breakfast
The standard of the hotel was ok. Bathroom a bit dirty and shabby. Hotel grounds needs a better upkeep. Breakfast was TERRIBLE. Cold and pretty inedible. Location was ok but for the price could find much better.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent Hotel in the Center of Everything
This hotel was "OK". The staff made it a more enjoyable experience, but I would have rather paid the same or a little more for a better place to stay. Last minute booking and all that was left (speaks for itself). Had change rooms twice because the door did not lock, when I settled in it was very comfortable. The pool isn't nice at all, be careful for the monkey's by the bungalows as they like to go through your things. Breakfast was very simple (4 main dishes to choose from), so I'd skip that option and go out to eat for less and better. Hope this helps! Beautiful Island that I will return to, just not the hotel.

6/10 Okay

Noel, London

Disliked: Cleanliness
Hotel with a pool
It was a nice stay, most of the staff were pleasant, the wifi was not great and this needs to be worked on. There was not a lot of choice on TV to watch things. The location was good and very centrally located, breakfast I passed on, everything always seemed a little cold.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff, not the room we booked, good location.
Terrible staff. we booked a superior room but we were only given a standard room. Expedia were not helpful at all. Waste of money.

2/10 Terrible

Chris, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS HOTEL. HORRIBLE STAFF
I backpacked through Thailand and this was easily the worst hotel I have ever stayed at in my entire life. I am writing this review in hopes that fellow travelers won't undergo the same experience as mine. The room I payed for the Air Conditioning was blowing out hot air and the WiFi did not work whatsoever. When I asked the front desk if I could switch rooms to one with a working AC, they told me no other rooms and no refund. The hotel staff threatened to call the police on me for complaining. Overall extremely unfriendly staff, many lies. The facilities were not clean, we suffered through bed bugs, the air-conditioning was broken, and the WiFi was entirely unreachable. I will never return to this hotel again.

6/10 Okay

WooJin, seoul

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
stay in ao nang beach or west-railay
when you trevel by yourself. The hotel is a little bit far from west railay with your luggage. I recommend to stay in ao nang beach. if you will stay in east railay. you can easily go to west railay from ao nang beach anytime

2/10 Terrible

Brian, M

Disliked: Cleanliness, property conditions & facilities, room comfort
Amateur hour. Dirty. Terrible food. Incompetent staff.

2/10 Terrible

Björn, Köln

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and ignorant staff / totally run down hotel
Worst check-in experience ever. Room was booked and paid via Hotels.com but receptionist Mr. K. Somsak O. refused to give us a room although we had a voucher, saying he doesn't know hotels.com and doesn't got any email. He refused to help but said, it's our problem not his. Even after calling hotel.com and speaking to them he wouldn't check us in. Staff treated us very unfriendly and yelled at us. Meanwhile the same problem happened to two girls who also tried to check-in into their online booked room. After several emails sent from hotel.com and several international calls after more than an hour waiting time we finally got into our room. Room was dark and moldy. We were glad to check out next morning. We were happy to skip the poor included breakfast.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decent stay
We stayed in this hotel with my friend. The hotel is very nice,still in good condition,rooms were clean and comfortable.Quite decent stay for the price. Te only issue was a lunch where we ordered chicken curry and it was really bad,not tasty at all. Buffet breakfast was good enough,nothing special but good though. Overall I would recommend this hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice room very quiet and private...it was hard work getting to the hotel with 3 large bags